Student Services Program Coordinator

Full Job Description

Job Purpose:

The Navigator is responsible for delivering high-quality, student-centered support from application through graduation, to support the college’s enrollment management and student success goals.

Job Functions:

1.Serves as the primary admissions recourse person within the Hampton and Colleton

HUBs communicating with the general public, current and prospective students, and

their families on admissions, residency, and enrollment steps. Communicates with

applicants on assigned case load regarding additional requirements, including but not

limited to residency, test scores, transcripts, and other supporting credentials. and

counsels’ students on next steps in the enrollment process. Inputs accurate data into

assigned systems/software. Maintains files as needed.

2.Advises students on academic, career, and financial matters in alignment with guided

pathways. Manages an assigned caseload, delivers personalized outreach, maintains

detailed records in the student success system and may teach First Year Experience

courses.

3.Oversees early alert efforts by leveraging real-time data to provide timely, coordinated

support and first-level interventions from a student’s first year through graduation.

Facilitates communication between faculty and support services, and proactively

monitors and engages special student populations, including high-risk, first-generation,

and academically at-risk students.

4.Represents the college as a recruiter by visiting schools, attending community events,

and engaging with prospective students. Builds partnerships with local school systems

to strengthen outreach and enrollment efforts.

5.Perform other duties as assigned.

Requirements

Required: Bachelor’s degree and experience in Student Services programs.

Qualifications

Preferred: Bachelor’s in education, Communication or Pathways specific area, with One (1) yr of experience in student services, preferably in student advising in a community college setting.

Additional Information

The Technical College of the Lowcountry seeks to be the first choice for higher education in South Carolina’s Low Country Region.

The college is a public, open door, two-year comprehensive College of higher education.

The College is dedicated to serving the diverse educational, workforce development, and personal enrichment needs of the rural counties of Beaufort, Colleton, Hampton, and Jasper.

In an atmosphere of shared values, the College encourages creativity, innovation, and resourcefulness among its students, faculty, staff, and administrators.

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

The Technical College of the Lowcountry is committed to a policy of equal opportunity for all qualified applicants for admissions or employment without regard to sex, race/color, religion, national origin, age, disability, service in the uniformed services (as defined by state and federal law), veteran status, political affiliation or belief, marital or family status, pregnancy, childbirth, or related medical conditions, including but not limited to, lactation, genetic information, genetic identity, gender expression, or sexual orientation.