Strategies for Success Instructor: (WSS4)-Sunnyside/Dual Language-Spanish

Full Job Description

This is a Dual Language position. The incumbent Must be able to communicate effectively in person, via telephone and in writing in Spanish.

This position works in-person at the WorkSource Yakima County office in Sunnyside.

This position will be eligible for at least 1 day of telework per week after training.

The ideal candidate for the Strategies for Success Instructor (WorkSource Specialist 4) is someone who is deeply committed to empowering individuals to achieve economic stability, employment readiness, and long-term self-sufficiency.

This person understands the transformative impact of life skills, self-reflection, and soft-skills development, and brings a passion for helping diverse job seekers successfully enter or reenter the workforce.

They thrive in a mission-driven environment and demonstrate a strong ability to deliver customer-centered employment and training services that align with agency values.

This candidate excels at building trust, offering guidance, and providing structured support to individuals facing employment barriers.

They are skilled in conducting interviews, assessing needs, and developing tailored employment service plans that incorporate assessment results and labor market information.

They bring experience in job development, job matching, and follow-up services, and they maintain strong relationships with community partners, vendors, and support service providers.

Their coaching style is empathetic yet accountable, ensuring customers understand program expectations while receiving the encouragement and tools needed to overcome obstacles.

The ideal candidate is also a highly organized facilitator and instructor who can design and deliver engaging curriculum, workshops, and orientations for diverse learners.

They are adept at using varied instructional strategies, integrating technology, and creating clear course materials that support defined learning outcomes.

With strong attention to detail, they manage caseloads, maintain accurate records, and comply with state and federal data requirements.

They are proactive, resourceful, and collaborative—someone who can balance instructional responsibilities with case management, reporting, and continuous customer engagement to support successful program outcomes.

Requirements

Facilitate orientations and workshops. This includes:

• Conduct group and individual orientations, and workshops, supply program specific information about services, benefits, and eligibility

• Facilitate job preparation activities to include job club services and workshops; provide labor market information

• Create and provide each student with clear course expectations, evaluations and timelines through carefully written topical outlines and approved, standardized syllabus. Ensure course and program learning outcomes are delivered as defined by the syllabus.

Develop and/or provide comprehensive, customer-centered employment and training services. This includes:

• Conduct individual interviews to articulate program services and activities; identify components applicable to customer need; develop recommendations for continuous engagement
• Manage caseload; provide case management; facilitate appropriate support services and/or make referrals; identify and evaluate barriers and explore solutions to assist in removing barriers; assist in obtaining needed documentation
• Determine eligibility and/or appropriateness for program; enroll and explain program participation requirements; develop employment and training contracts and agreements based on applicable regulations, customer eligibility and assessment

Assess knowledge, skills, and abilities to assist in determining employment and training activities and benefits. This includes:

Qualifications

Required equity competencies:

• The ability to take action to learn and grow

• The ability to take action to meet the needs of others

• Client-Centered Service Delivery: Needs assessment to evaluate client situations, goal setting to establish realistic objectives, case management to develop and oversee service plans, problem-solving to address barriers, and communication skills to guide and support clients effectively

• Employment Needs Assessment Expertise: Ability to identify workforce gaps through in-depth counseling. Barrier Resolution Skills: Proficiency in determining employment obstacles.

• Career Coaching and Follow-Up Expertise: Ability to provide ongoing workforce guidance. Post-Employment Support Skills: Proficiency in assisting clients with workplace transitions.

• Employability Plan Development Expertise: Ability to structure personalized career growth strategies. Collaboration Skills: Proficiency in working with service providers for coordinated support

• Adaptability: Ability to manage evolving workforce service responsibilities. Problem-Solving Skills: Proficiency in addressing challenges in job placement support.

• Diversity, Equity, and Inclusion Expertise: Ability to maintain fair and accessible workforce programs. Regulatory Compliance Knowledge: Proficiency in applying nondiscrimination policies.

Please submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers etc. are edited out of your materials for privacy.

Additionally, we ask that you not include photographs or external links within your documents.

Any documents uploaded through this platform will be securely transmitted electronically to support application review.

Please submit your Cover Letter and Resume with your Online Application through the "Add Attachments" field.

A resume will not substitute for the "work experience" section of the application or vice versa.

Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete.

Additional Information

Our agency's mission and values drive every decision that we make, determine how we interact with others, and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship.

We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities.

Through support, value, and trust, our employees are empowered to grow and develop into their best self.

Opportunity for All

We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity.

Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.

The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.

If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact Caleb Baldwin, or at 253-306-2999 or the Talent Acquisition Team, prior to the position closing.

If you are having technical difficulties creating, accessing, or completing your application, please contact careershelp@des.wa.gov or (360) 664-1960 or toll free (877) 664-1960, Washington Relay 711.

This recruitment may be used to fill additional agency-wide positions in accordance with Article 4 of the WFSE Collective Bargaining Agreement.

**This Organization Participates in E-Verify**