Summary

This role involves leading the Michigan Child Support Program, which helps families by enforcing child support payments to promote self-sufficiency and welfare.

The director oversees staff, partnerships with local agencies and private vendors, and a key automated system that handles payments statewide.

It's ideal for experienced leaders in social services or public administration who are passionate about child welfare and managing large-scale government programs.

Key Requirements

Leadership experience in directing large public programs, especially in child support or social services
Knowledge of federal and state child support laws and mandates
Ability to manage budgets, revenues, and performance metrics with significant financial impact
Skills in developing and implementing automated systems and technology for program operations
Experience collaborating with multiple stakeholders, including state agencies, local prosecutors, employers, and private vendors
Strong commitment to diversity, equity, and inclusion in the workplace
Relevant education or equivalent experience in public administration, social work, or related fields

Full Job Description

The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan.

The Director of Child Support provides leadership and direction to the Michigan Child Support Program. The Program is a cornerstone of DHHS' mission to promote child welfare, individual responsibility, self-sufficiency and family independence. Child Support is a federal and state mandated program. It is legislatively established as a single statewide administrative entity. The performance of the Child Support Program has significant impact on state revenues. Child Support programs and services are delivered, in part, directly by departmental staff, indirectly as a function of cooperative reimbursement agreements with local prosecuting attorney and friend of the court staff, and through contracted services with private sector vendors. The program serves both public assistance and non-public assistance clients. It impacts the activities of employers, financial institutions and hospitals and health care providers across Michigan and nationally. The program also impacts the operations of several operating units within DHHS (e.g. Economic Stability and Children’s Services) as well as other state agencies (e.g Treasury, Corrections, unemployment, DTMB). The director of Child Support is also responsible for the ongoing development and implementation of a major, federally mandated and certified, automated system and the State Disbursement Unit.

Position Description
Job Specification

To be considered for this position you must:

Apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted.
Relevant experience and/or education referred to in the supplemental questions must be documented in the resume, transcript and/or application to allow for accurate screening.
Attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
Attach a cover letter.

If applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts.

Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.

Failure to complete any of the above items may result in your application not being considered. See instructions for attaching files here:

Instructions

Requirements

Education

Possession of a bachelor's degree in any major.

State Bureau Administrator 18

Qualifications

State Bureau Administrator 18

Additional Information

The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises.

Your application for any position does not guarantee you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.

The physical location of this position is Romney building, 111 S. Capitol Ave., Lansing, MI. Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered.

Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.

Employees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:

o A secure work location that allows privacy and prevents distractions.

o A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.

o Suitable lighting, furniture, and utilities.

As a Condition of Employment:

this position requires successful completion of a background investigation and a criminal records check.

The Department of Health & Human Services reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.

LindseyL2@michigan.gov

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