Sponsored Student Accounts Specialist (Accounting Technician III)

Full Job Description

Colorado School of Mines is a top-ranked public university solving the grand challenges facing our society, particularly those related to the Earth, energy and the environment.

Located in the foothills of the Rockies, a short walk from downtown Golden, Colorado, Mines campus is home to a close-knit community of change makers, boundary breakers and problem solvers.

Mines is proud to offer excellent benefits and perks, including:

• Choice of Medical, Dental, and Vision Insurance plans
• Generous vacation and sick leave plus 13 paid holidays (including a week off between Christmas and New Year’s Day)
• Enrollment in Colorado’s State pension plan (PERA) and optional retirement plans
• Parental Leave and an on-site daycare center
• Reduced cost tuition for employee and family members
• Life and Disability Insurance
• Professional growth and training opportunities
• Free tickets to Mines sporting events, and discounts programs through the State of Colorado
• Colorado State Employee Assistance Program
• Access to a world-class recreation center and discounted equipment rentals at our Outdoor Rec Center
• Community Alliance groups bring together employees for professional development, networking, and community involvement
• Access to the wealth of activities happening every day on campus – nationally-renowned speakers, special events and Mines traditions like Engineering Days, just to name a few.
• Free RTD Ecopass

Requirements

Sponsored Student Accounts Specialist (Accounting Technician III)
Empowering Students Through Financial Stewardship and Partnership

Are you passionate about supporting student success through financial clarity and collaboration?

Join our Controller's Office team as a Sponsored Student Accounts Specialist, where you'll be the key liaison between students, external sponsors, and the University—ensuring that educational funding flows smoothly and accurately.

In this pivotal role, you'll manage third-party sponsorships and billing arrangements for students whose tuition and fees are covered by external organizations.

You’ll be the go-to expert for sponsor billing and collections, ensuring compliance, precision, and timely communication across departments.

What You’ll Do:

Third-Party Billing & Account Management (50%)

• Serve as the primary contact for students and sponsors, guiding them through billing policies and account status.
• Set up and maintain sponsor accounts in our student information system.
• Interpret contracts and letters of credit to determine billing terms.
• Generate invoices and reconcile sponsor payments with student accounts.
• Monitor outstanding balances and lead collection efforts.
• Collaborate with Financial Aid, Registrar, Admissions, Veterans Services, and Accounting to ensure accurate billing and compliance.

Customer Service & Office Support (25%)

• Provide exceptional service at the front desk and over the phone, assisting with inquiries about billing, payments, and account holds.
• Coordinate with internal departments to resolve complex account issues.
• Manage the shared Bursar Office email inbox, ensuring timely and clear communication.
• Process mail and serve as cashier backup when needed.

Student Refund Processing (20%)

• Process refunds from financial aid overpayments, course changes, and waivers.
• Ensure compliance with federal and institutional guidelines.
• Maintain accurate documentation and respond to student inquiries with professionalism and care.

Team Collaboration & Special Projects (5%)

• Support colleagues during peak periods and contribute to departmental initiatives.
• Assist with outreach efforts and participate in events like registration and orientation.

Why This Role Matters:

You’ll be part of a team that ensures students can focus on their education while their financial arrangements are handled with care and precision. Your work will directly impact student satisfaction, sponsor relationships, and the University’s financial integrity.

Please note: This position may be eligible for hybrid work, following the completion of a training period. All hybrid work arrangements are subject to approval and may be revoked based on performance and business need.

Qualifications

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description:

H8B3XX

ACCOUNTING TECHNICIAN III

Experience Only:

Three (3) years of relevant experience in an occupation related to the work assigned to this position, which included basic accounting knowledge and experience. (Experience must be clearly documented in the Work History section of your application. "See Resume" will not be accepted)

OR

Education and Experience:
A combination of related education and/or relevant experience in an occupation related to the work assigned equal to three (3) years (Transcripts must be attached for educational credit). PLEASE NOTE: For full consideration, a cover letter must be attached to your application.

Appeal Rights:

An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative.

This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department’s action.

For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.

Additional Information

Colorado School of Mines is committed to equal opportunity for all persons.

Mines does not discriminate on the basis of age, sex, gender (including gender identity and gender expression), ancestry, creed, marital status, race, ethnicity, religion, national origin, disability, sexual orientation, genetic information, veteran status or current military service.

Further, Mines does not retaliate against community members for filing complaints regarding or implicating any of these protected statuses.

Mines’ commitment to nondiscrimination, equal opportunity and equal access is reflected in the administration of its policies, procedures, programs and activities and in its efforts to achieve a talented student body and workforce.

Through its policies, procedures and resources, Mines complies with federal law, Colorado state law, administrative regulations, executive orders and other legal requirements to prevent discrimination (including harassment or retaliation) within the Mines campus community and to address potential allegations of inequality or concerns for safety.

Are you looking for an inspiring, mission-driven workplace where you can contribute to solving the world’s problems and educating the next generation of change makers?

Are you an individual who values a rich and vibrant diverse and inclusive community, where our different perspectives and experiences enrich the educational and work experience?

Look to Mines.