Social Worker (Program Coordinator) - Caregiver Support Coordinator

Full Job Description

The General Caregiver Support Program Coordinator is a Social Work Program Coordinator whose primary responsibilities are to provide clinical evidence-based services and interventions; program development; caregiver, Veteran and staff education on caregiver issues; community outreach; resource development; continuous quality-improvement activities and evaluation/consultation.

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education.

Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE).

Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited.

A doctoral degree in social work may not be substituted for the master's degree in social work.

Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. Licensure.

Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level.

Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. Physical Requirements. See VA Directive and Handbook 5019, Employee Occupational Health Services.

English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). GRADE DETERMINATIONS.

In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates. Social Worker (Program Coordinator), GS-12 Experience and Education.

One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency.

Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.

Licensure/Certification. Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure.

Demonstrated Knowledge, Skills, and Abilities.

In addition to the experience above, candidates must demonstrate all of the following KSAs: Knowledge of program coordination and administration which includes consultation, negotiation, and monitoring.

Knowledge and ability to write policies, procedures, and/or practice guidelines for the program. Ability to supervise multidisciplinary staff assigned to the program.

Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s). Ability to provide training, orientation, and guidance within clinical practice.

Assignments.

For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time.

Program coordinators at the GS-12 grade level are administratively responsible for a clinical program providing treatment to Veterans in a major specialty area, such as but not limited to: Spinal Cord Injury, Homeless Continuum Veteran Program, Hospice and Palliative Care Program, Suicide Prevention Program, Veterans Justice Outreach, Caregiver Support Program and Community Nursing Home Program.

The program coordinator oversees the daily operation of the program, develop policies and procedures for program operation, and prepare reports and statistics for facility, VISN, and national use.

They may be responsible for the program's budget, developing and monitoring staff compliance with practice, standards and guidelines on documentation, workload, data entry, ethical practice and service delivery.

The program coordinator provides analysis and evaluation of clinical program data and computerized programs to identify system-wide trends and needs to enhance the quality of service.

They may be responsible for, or contribute to, the program's resource and fiscal management, monitoring control points developing the annual budget, operating within that budget, and accounting for appropriated funds.

The program coordinator is administratively responsible for the clinical programming and prepares reports and statistics for facility, VISN, and national use.

They provide leadership, direction, orientation, coaching, in-service training, staff development, and continuing education programs for assigned staff.

They initiate and conduct a variety of program or service audits and complete designated clinical practice audits and reports, including productivity assessments.

They oversee program operations and evaluations, identifying areas for improvement, gathering relevant data, assessing the data, developing and implementing ideas for improvement and evaluating efficacy of improvement efforts.

References: VA Handbook 5005/120 Part II Appendix G39, Dated September 10, 2019. Major Duties:

Duties include, but may not be limited to the following: Assembling a diverse planning team of interdisciplinary health professionals and representatives from various services within the medical center including labor partners.

Working with the committees to develop a charter, goals, and strategic plans for the Employee Whole Health program, and ensures the plans are updated annually.

Conducting needs assessment(s) of employees to determine program needs and interests. Developing core program components based on assessment results.

Developing and delivering classes, seminars, workshops, etc.

on various Employee Whole Health topics including but not limited to nutrition, physical activity, and mental health topics or works to identify and collaborates with relevant subject matter experts.

Developing training materials for staff educational needs.

Implementing use of available individual health assessments to determine employee well-being strengths and opportunities (i.e., Personal Health Inventory (PHI), Healthy Living Assessment (HLA)), and tracks employee improvement and goal attainment as appropriate.

Modeling healthy behavior and provides support and encouragement to employees as it relates to behavior change.

Promoting the Employee Whole Health program to all employees on all shifts throughout the medical center and Community Based Outpatient Clinics (CBOCs).

Writing proposals for annual funding opportunities as made available by the national Employee Whole Health program office.

Maintaining and updating local policies and procedures related to Employee Whole Health. Managing program budget and is the fund control point official for the Employee Whole Health program.

Responsible for the purchase of a variety of products, materials, and goods used in the promotion and administration of Employee Whole Health activities.

Promoting the model of whole health for Employees, including increasing opportunities to engage in self-care activities Educates leaders in well-being culture and behaviors which can support a culture of well-being Performs other duties as assigned.

Work Schedule: Monday - Friday, 0800 - 1630 Telework: Not Available Virtual: This is not a virtual position.

Position Description/PD#: Social Worker (Program Coordinator) - Caregiver Support Coordinator/PD05076A Relocation/Recruitment Incentives: Not Authorized Preferred Experience: Preferred experience with geriatric population.