Possibly Stale

Posted: September 5, 2025 (132 days ago)

Added to FreshGovJobs: December 5, 2025 (41 days ago)

This job has been posted for over a month. It may already be filled.

SOCIAL WORKER OR HUMAN SERVICES PROFESSIONAL II, III, IV, V, VI

State of Hawaii

Health

Stale

Location

Hawaii, 96813-2437

Salary

Not specified

Closes

Not specifiedMore State jobs →

Job Description

Summary

This job involves helping people improve their lives by addressing personal and social challenges, working in settings like hospitals, schools, or community programs to connect clients with needed services and support.

It spans multiple levels from trainee to advanced professional, handling increasingly complex cases with independence.

A good fit would be someone with empathy, strong communication skills, and a background in social work or human services who enjoys building trust and coordinating care for diverse groups.

Key Requirements

  • Bachelor's or Master's degree in social work, human services, or a related field
  • Experience in professional human services work, with increasing complexity at higher levels
  • Ability to build trusting relationships with clients from diverse backgrounds
  • Knowledge of principles, practices, and techniques for problem remediation and prevention
  • Skills in coordinating services among professionals and agencies
  • Experience working in settings like health agencies, schools, or correctional facilities
  • Independence in handling cases at Levels III-VI, with training at Level II

Full Job Description

HOW TO APPLY: See "Other Information" Below


Please be advised that the hiring process for this position is part of the Department of Health’s Hiring Innovation for Rapid Employment (HIRE) Pilot Project.

The Pilot Project will defer the traditional screening of applications for minimum qualifications until after a selection has been made.

Therefore, the referral of an application to the hiring manager and the opportunity to interview for the position do not indicate that the applicant meets the minimum qualifications for the position, nor do they guarantee employment.

If selected for the role, a comprehensive review of the application packet will occur to ensure that the minimum qualifications are met.

If the selectee is deemed qualified, a conditional offer will be issued.


This posting is for the State of Hawaii, Department of Health


The position is located on the Island of OAHU


Salary:

Level II Salary: $4,590 per month (SR-18, Step D)

Level III Salary: $4,961 to $6,043 per month (SR-20, Step D to I)

Level IV Salary: $5,369 to $6,535 per month (SR-22, Step D to I)

Level V Salary: $6,043 to $7,351 per month (SR-24, Step D to I)

Level VI Salary: $6,535 to $7,952 per month (SR-26, Step D to I)


The State Recruiting Office will refer all inquiries regarding this civil service recruitment to the Department of Health.

Requirements

Social Workers and Human Services Professionals seek to improve the overall quality of life of people within the context of their environment through the remediation and prevention of their problems, and by improving accessibility, accountability, and coordination of service delivery among a variety of professionals and/or agencies tasked with providing appropriate services to clients.

These professionals come from a variety of interdisciplinary bases, establish working relationships of mutual respect and trust with the clientele served, and utilize a variety of helping interventions to enable these clients to function as effectively as possible.

These positions are found in a variety of settings and work with diverse types of people. They may be found in hospitals and other health service agencies, social service agencies, schools, correctional facilities, and programs concerned with substance abuse, aging, and family violence.


Although work settings and clientele may differ, all Social Workers and Human Services Professionals use similar professional concepts, principles, and techniques regardless of the program in which they work.


The Social Worker or Human Services Professional II is the advanced trainee level.

Positions at this level continue to receive training in the principles, practices, and techniques of professional human services work and are assigned increasingly complex cases while continuing to advance toward becoming independent workers.


Social Worker or Human Services Professional III positions are distinguished by the complexity of assigned cases and level of authority assumed by the worker. The following summarizes the types of positions found at this level:


Type A: The fully independent Social Worker or Human Services Professional workers who provide the full range of core human services work such as assessment of needs; development and implementation of service plans, which may include direct services such as advising/counseling and/or referral/coordinative services; and monitoring, evaluating, and making appropriate adjustments to services plans.


Examples of positions performing this type of work are those providing ongoing support to developmentally disabled clients who have been declared eligible for services, or positions which serve as part of a multi-disciplinary team and provide a social services assessment and care coordination component to assure access to services for children with special health needs; or positions which oversee child care providers, facilities, and homes to ensure conformance to regulatory and child safety standards, and to assure that eligible families receive child care subsidies and other supportive services to facilitate employment.


Type B: These Social Worker or Human Services Professionals do not function at the fully independent worker level.

All or a major part of their assigned cases consists of clients for whom it is difficult to determine or obtain appropriate services; who may be hostile or resistant to services; or who present significant complexities due to factors such as multiple and/or severe psychosocial, physical/mental, and environmental problems.


Social Worker or Human Services Professional IV positions are distinguished by the complexity of assigned cases and level of authority assumed by the worker.

The following summarizes the types of positions found at these levels: Type A: The fully trained, experienced Social Worker or Human Services Professional who independently performs the full range of professional human services work for a caseload consisting of predominantly highly complex cases.

These are cases where clients frequently exhibit extreme hostility (which may include violent behavior to others or themselves) or resistance to services, possibly because they have been repeatedly referred to or compelled to accept agency services; have multiple and/or severe psychological, mental, physical, and environmental problems or have become the focus of notoriety and/or intense public scrutiny; and there is difficulty in determining or obtaining appropriate services, and in having clients accept services and comply with treatment plans.

Type B: The fully trained and experienced Social Worker or Human Services Professional who serves as a program specialist under the direction of a higher level specialist or other professional, and is assigned a program which is fairly narrow in scope and/or generally part of a larger program area.

Work may encompass various tasks such as interpreting, clarifying and developing guidelines within the overall scope of the larger program; drafting policies and implementation plans; developing training guides and providing training; and monitoring and reporting on implementation.

Type C: The fully trained, experienced Social Worker or Human Services Professional who spends a significant portion of the work time in direct performance of work typical of the Social Worker or Human Services Professional III and concurrently supervises a small group of less experienced Social Workers or Human Services Professionals and/or others providing professional human services, without having significant program management responsibilities.

Note: Some positions may provide services covered under the Felix Consent Decree.


Social Worker of Human Services Professional V positions in this class serve as supervisors over groups of lower-level professional staff providing human services work or are engaged in program development and evaluation functions.

The work requires a significant amount of knowledge of human services skills; program goals and organizational objectives; and pertinent policies, procedures, laws, rules, and regulations.

Work is performed under general supervision. The following illustrates the types of positions found in this class:


Type A: Positions which serve as unit supervisors with full technical and administrative responsibility over a group of subordinate HSPs and possibly other professional staff who are engaged in providing direct casework or related services, and non-professional support staff.

Positions are responsible for planning, organizing, and directing the activities of the unit in order to meet program and organizational objectives.

Positions assign, review, and evaluate the work of subordinate staff; provide technical guidance and staff training and development; counsel and discipline/recommend discipline for staff; and perform other related duties as necessary.


Type B: Positions which serve as program specialists or staff consultants assigned to new or existing programs, or major segments of large programs, who work under the supervision of a higher-level specialist or professional position.

Positions are responsible for assignments such as independently monitoring and ensuring the continued relevancy of program goals, policies, and training in light of changes in policies, laws, and organizational objectives; developing, evaluating, and/or modifying various program components in response to policy changes, changes in organizational objectives, etc.; anticipating the need for staff training and developing training materials and programs; and implementing staff training.

The work requires a thorough knowledge of human services skills, program objectives, service delivery methods, etc., as well as State/Federal statutory and regulatory requirements to insure compatibility of contemplated agency actions.

Positions may also provide direction to lower-level program specialists or serve as team leaders when necessary.


Social Worker or Human Services Professional VI positions in this class serve as supervisors over groups of lower-level professional staff providing human services work or are engaged in program development and evaluation functions.

The work requires a significant amount of knowledge of human services skills; program goals and organizational objectives; and pertinent policies, procedures, laws, rules, and regulations.

Work is performed under general supervision. The following illustrates the types of positions found in this class:


Type A: A supervisor of a work organization which is so large and complex that it requires control and coordination through subordinate unit supervisors.


Type B: A program or staff specialist responsible for developing, recommending, evaluating, reviewing, and revising policies, procedures, methods, and techniques in one or more broad areas of human services. Such responsibility involves supervising a staff of subordinate program specialists predominately at the Social Worker and/or Human Services Professional V level.

Qualifications

GENERAL EXPERIENCE REQUIREMENT:

Social Worker II and III:

In accordance with Act 238, SLH 2005, applicants must possess a bachelor's or master's degree in social work from a program of study accredited by the Council on Social Work Education, or a doctoral degree in social work from a college or university accredited by the Western Association of Schools and Colleges, or a comparable regional accreditation body.


Human Services Professional II and III: A bachelor's degree from an accredited four-year college or university which included a minimum of 12 semester credit hours in courses such as counseling, criminal justice, human services, psychology, social work, social welfare, sociology or other behavioral sciences.


For The Human Services Professional Only: Excess work experience as described under the Specialized Experience below, or any other responsible administrative, professional or analytical work experience that provided knowledge, skills and abilities comparable to those acquired in four (4) years of successful study while completing a college or university curriculum leading to a baccalaureate degree, including the coursework specified above, may be substituted on a year-for-year basis.

To be acceptable, the experience must have been of such scope, level and quality as to assure the possession of comparable knowledge, skills and abilities.


Social Worker or Human Services Professional IV:

Social Worker: In accordance with Act 238, SLH 2005, applicants must possess a bachelor's or master's degree in social work from a program of study accredited by the Council on Social Work Education, or a doctoral degree in social work from a college or university accredited by the Western Association of Schools and Colleges, or a comparable regional accreditation body.


Human Services Professional: A bachelor's degree from an accredited four-year college or university which included a minimum of 12 semester credit hours in courses such as counseling, criminal justice, human services, psychology, social work, social welfare, sociology or other behavioral sciences.


For The Human Services Professional Only: Excess work experience as described under the Specialized Experience below, or any other responsible administrative, professional or analytical work experience that provided knowledge, skills and abilities comparable to those acquired in four (4) years of successful study while completing a college or university curriculum leading to a baccalaureate degree, including the coursework specified above, may be substituted on a year-for-year basis.

To be acceptable, the experience must have been of such scope, level and quality as to assure the possession of comparable knowledge, skills and abilities.


Social Worker or Human Services Professional V:

Social Worker: In accordance with Act 238, SLH 2005, applicants must possess a bachelor's or master's degree in social work from a program of study accredited by the Council on Social Work Education, or a doctoral degree in social work from a college or university accredited by the Western Association of Schools and Colleges, or a comparable regional accreditation body.


Human Services Professional: A bachelor's degree from an accredited four-year college or university which included a minimum of 12 semester credit hours in courses such as counseling, criminal justice, human services, psychology, social work, social welfare, sociology or other behavioral sciences.


For The Human Services Professional Only: Excess work experience as described under the Specialized Experience below, or any other responsible administrative, professional or analytical work experience that provided knowledge, skills and abilities comparable to those acquired in four (4) years of successful study while completing a college or university curriculum leading to a baccalaureate degree, including the coursework specified above, may be substituted on a year-for-year basis.

To be acceptable, the experience must have been of such scope, level and quality as to assure the possession of comparable knowledge, skills and abilities.


Social Worker or Human Services Professional VI:

Social Worker: In accordance with Act 238, SLH 2005, applicants must possess a bachelor's or master's degree in social work from a program of study accredited by the Council on Social Work Education, or a doctoral degree in social work from a college or university accredited by the Western Association of Schools and Colleges, or a comparable regional accreditation body.


Human Services Professional: A bachelor's degree from an accredited four-year college or university which included a minimum of 12 semester credit hours in courses such as counseling, criminal justice, human services, psychology, social work, social welfare, sociology or other behavioral sciences.


For The Human Services Professional Only: Excess work experience as described under the Specialized Experience below, or any other responsible administrative, professional or analytical work experience that provided knowledge, skills and abilities comparable to those acquired in four (4) years of successful study while completing a college or university curriculum leading to a baccalaureate degree, including the coursework specified above, may be substituted on a year-for-year basis.

To be acceptable, the experience must have been of such scope, level and quality as to assure the possession of comparable knowledge, skills and abilities.


SPECIALIZED EXPERIENCE REQUIREMENT:

Social Worker of Human Services Professional II and III:

Applicants must possess progressively responsible professional work experience which involved helping individuals and their families find satisfactory ways of identifying their problems, coping with their conditions, and functioning effectively within their environments in the amounts shown below.

Please note that possession of the required number of years of experience will not in itself be accepted as proof of qualification for the position.

The applicant's overall experience must have been of such scope and level of responsibility as to conclusively demonstrate that he/she has the ability to perform the duties of the position for which he/she is being considered.


Social Worker:

For applicants who possess a Bachelor of Social Work degree, no Specialized Experience required for the Level II and for the Level III, one year of the aforementioned Specialized Experience.

For applicants who possess a Master of Social Work degree, no Specialized Experience required.

For applicants who possess a Ph.D. degree in Social Work, no Specialized Experience required.


Human Services Professional: Six months for the Level II and for the Level III, one and one-half years of the aforementioned Specialized Experience.


Social Worker or Human Services Professional IV:

Applicants must possess progressively responsible professional work experience which involved helping individuals and their families find satisfactory ways of identifying their problems, coping with their conditions, and functioning effectively within their environments in the amounts shown below.

Please note that possession of the required number of years of experience will not in itself be accepted as proof of qualification for the position.

The applicant's overall experience must have been of such scope and level of responsibility as to conclusively demonstrate that he/she has the ability to perform the duties of the position for which he/she is being considered.


Social Worker:

For applicants who possess a Bachelor of Social Work degree, two years of the aforementioned Specialized Experience.

For applicants who possess a Master of Social Work degree, one year of the aforementioned Specialized Experience.

For applicants who possess a Ph.D. degree in Social Work, no Specialized Experience required.


Human Services Professional: two and one-half years of the aforementioned Specialized Experience.


Social Worker or Human Services Professional V:

Applicants must possess progressively responsible professional work experience which involved helping individuals and their families find satisfactory ways of identifying their problems, coping with their conditions, and functioning effectively within their environments in the amounts shown below.

Please note that possession of the required number of years of experience will not in itself be accepted as proof of qualification for the position.

The applicant's overall experience must have been of such scope and level of responsibility as to conclusively demonstrate that he/she has the ability to perform the duties of the position for which he/she is being considered.


Social Worker:

For applicants who possess a Bachelor of Social Work degree, three years of the aforementioned Specialized Experience.

For applicants who possess a Master of Social Work degree, two years of the aforementioned Specialized Experience.

For applicants who possess a Ph.D. degree in Social Work, one year of the aforementioned Specialized Experience.


Human Services Professional: three and one-half years of the aforementioned Specialized Experience.


Social Worker or Human Services Professional VI:

Applicants must possess progressively responsible professional work experience which involved helping individuals and their families find satisfactory ways of identifying their problems, coping with their conditions, and functioning effectively within their environments in the amounts shown below.

Please note that possession of the required number of years of experience will not in itself be accepted as proof of qualification for the position.

The applicant's overall experience must have been of such scope and level of responsibility as to conclusively demonstrate that he/she has the ability to perform the duties of the position for which he/she is being considered.


Social Worker:

For applicants who possess a Bachelor of Social Work degree, four years of the aforementioned Specialized Experience.

For applicants who possess a Master of Social Work degree, three years of the aforementioned Specialized Experience.

For applicants who possess a Ph.D. degree in Social Work, two year of the aforementioned Specialized Experience.


Human Services Professional: four and one-half years of the aforementioned Specialized Experience.


SUBSTITUTION ALLOWED:

Relevant substitutions as described in the Minimum Qualification Requirements, will apply.


Note: Applicants who will graduate within three months, and will meet the Minimum Qualification Requirements upon their graduation will be accepted for examination.

If you are graduating within three months with a Bachelor of Social Work degree or applicable Master's degree, please submit a copy of your official transcript of coursework completed thus far and a letter from your department head or registrar verifying your current enrollment in school, your expected graduation date and major with your application .

Driver's License: Some positions require possession of a valid driver's license at the time of appointment.


Who May Apply


LEGAL AUTHORIZATION TO WORK REQUIREMENT: The State of Hawaii requires that all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.

Additional Information

Complete Application Packet at: https://health.hawaii.gov/employment/job-opportunities/


Recruitment deadline is continuous.

Check your resume before applying to catch common mistakes

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Posted on NEOGOV: 9/5/2025 | Added to FreshGovJobs: 12/5/2025

Source: NEOGOV | ID: neogov-hawaii-5071668