Shared Services Program Analyst

Full Job Description

Under direction, analyzes and evaluates the operations, processes, and systems related to a specific City or department program. Performs a variety of professional tasks in support of program operations and assists in delivering services efficiently and effectively. Exercises no supervision.

This position is funded by sales tax that has been approved by the citizens of San Antonio for a limited time period.This position is an "unclassified" position and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason.

Work Location
1751 S WW White Rd, San Antonio, TX 78220 (Pre-K 4 SA Corporate Office)

Work Hours
7:45 a.m. - 4:30 p.m.; Monday - Friday

Requirements

• Assists in gathering, interpreting, analyzing, and evaluating program data related to performance metrics and compliance with established rules and regulations.
• Support Shared Services data systems and internal data collection efforts to inform program planning, implementation, and continuous program improvement.
• Supports and assists in identifying and prioritizing operational and technical needs and requirements internally and for stakeholders.
• Assists with interpreting and communicating program guidelines and related City policies and procedures.
• Maintains relationships with community and partner organizations regarding program initiatives.
• Assists in managing budgets and resources to ensure that program meets scope, guidelines, and budget.
• Monitors compliance with established program requirements associated with contracts and/or grants.
• Assists in identifying and prioritizing operational and technical needs and requirements.
• Assists with implementing program operations, initiatives, and services.
• Participates in community outreach to ensure awareness and participation in programs.
• Assists in coordinating with relevant department and city staff regarding program needs.
• Assists in the preparation of written reports, summaries, and presentations on program plans and performance metrics.
• Performs related duties and fulfills responsibilities as required.

Qualifications

• Bachelor's Degree from an accredited college or university.

Preferred Qualifications

• Experience working in an early childhood setting.
• Bilingual in English and Spanish.
• Ability to pass a DFPS background check.

Applicant Information

Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job.

One year of full-time experience is defined as 30 or more hours worked per week for 12 months.

One year of higher education is defined as 30 credit hours completed at an accredited college or university.

Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.

Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification.

Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.

If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Additional Information

• Knowledge of governmental procedures and policies
• Knowledge of management study principles, project management methods, and data analysis
• Knowledge of government processes, regulations, and standards
• Knowledge of computer software and hardware applications
• Knowledge of budget and accounting principles
• Knowledge of general statistical and quantitative methods
• Skill in data collection methods
• Skill in problem-solving and critical thinking
• Ability to analyze and recommend solutions to management
• Ability to operate a computer keyboard and other basic computer equipment
• Ability to develop and implement innovations towards improving the department's operations and delivery of services
• Ability to communicate clearly and effectively
• Ability to develop, implement, and evaluate new programs
• Ability to perform all the physical requirements of the position with or without accommodations
• Ability to work primarily in an office environment