Service and Support Coordinator (Health Pro V) - Grand Junction Regional Center

Full Job Description

Grand Junction Regional Center (GJRC) is one of three Regional Centers in Colorado that serve people with intellectual and developmental disabilities who have intensive needs.

GJRC, which dates back to 1919, has both Intermediate Care Facilities/Intellectual Developmental Disabilities (ICF/IDD) homes and Home and Community Based Services Waiver (HCBS Waiver) homes throughout the community.

The center serves a diverse population, from people who have high abilities but are a high risk to themselves or others to people who have significant medical challenges.

Programs are individualized to meet varying needs. Services provided range from residential services and health services to mental health intervention. GJRC provides day program, vocational and specialized habilitation, speech, occupational therapy, therapeutic recreation and nutritional services.

Requirements

The Service and Support Coordinator leads and oversees services for individuals with developmental disabilities in residential settings, ensuring care is person-centered, compliant, and focused on meaningful life outcomes.

This role coordinates teams, supervises staff, and ensures programs support each individual’s goals, safety, and quality of life.

Key Responsibilities:

• Coordinate and monitor individualized support plans for people with developmental disabilities

• Ensure services meet federal, state, and agency regulations and protect program funding

• Lead interdisciplinary team meetings with medical, therapy, and support staff

• Track progress toward individual goals and adjust plans based on data and observations

• Oversee daily service delivery to ensure active treatment occurs throughout the day

• Develop and monitor programs that build daily living and adaptive skills

• Supervise and support direct care staff, including scheduling and performance management

• Provide training and coaching to staff on therapeutic strategies and care techniques

• Respond to behavioral challenges using approved intervention strategies

• Serve as an on-call duty officer as assigned for after-hours support

• Make placement and service recommendations based on individual needs and safety

• Ensure proper documentation, audits, and quality assurance reviews are completed

• Advocate for individuals’ rights and personal outcomes

• Drive continuous improvement in residential and day programs

• Perform administrative and supervisory duties as assigned
  
  

This position is 100% In-Person: You are required to work at your assigned work location during your scheduled work times. Regular schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.

Occasional evenings and weekends may be required. This position will comply with the Grand Junction Regional Center’s current working arrangements.

Please note: Work arrangements are subject to change at any time.

Qualifications

• Eight (8) years of relevant experience in an occupation related to the work assigned to this position.

• A combination of related education and/or relevant experience in an occupation related to the work assigned to this position equal to eight (8) years.

• Full background check: CDHS employees (all direct contact with vulnerable persons): CBI name check and fingerprint check, ICON Colorado court database, Medicare fraud database, Reference Checks, Professional License verification (licensure requirements), Drug Screen, PREA (Division of Youth Services), Trails check (direct contact with children), CAPS (direct contact with adults – Mental Health Institutes, Regional Centers, Veterans Community Living Centers) and reference check required
• This position requires State of Colorado residency at the time of application (unless otherwise identified in the posting), and residency within the state throughout the duration of employment in this position.
• Motor Vehicle Check , if the employee will drive a state-owned vehicle, either in an on-going capacity while performing their normal day-to-day job duties OR on occasion for training/meetings/client visits/etc.
• Must possess a valid, non-restricted Colorado Driver’s License or an non-restricted U.S. Driver's License for positions within 30 miles of the CO state border
• Out-of-State Driver’s License holders must obtain a valid, non-restricted Colorado Driver’s License within 30 days of employment start date.
• Travel – Drive state car, van or bussette to various group homes, programming, admin & in community
• TB test is required, requires Influenza and other vaccines as required by state and facility; must be 18 years or older.
• Pre-employment Physical/Tests – Exert up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects
• Former State employees who were disciplinarily terminated or resigned in lieu of termination must:
  1. Disclose that information on the application.
  2. Explain why the prior termination or resignation should not disqualify you from the current position.
  3. Provide your employee number from your prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications.

Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.

• Preferred Qualifications & Competencies:

  • Relevant years of state service experience.

A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position.

You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process.

You must specifically document your work experience and qualifications. Do not use "see resume" or "see attached."

You must meet the minimum qualifications to continue in the selection process. Part-time work experience will be prorated.

After minimum qualification screening, the comparative analysis process will involve a review and rating of all the information you submit. The comparative analysis step may also include your results from an eSkills Test.

Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications.

If listed, answer all supplemental questions as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question.

Answer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).

You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.

• You or your representative must sign and submit the official appeal form for review.

• You can find the official appeal form here.

• You must be deliver the official appeal form to the State Personnel Board:

  • By email (dpa_state.personnelboard@state.co.us), or

  • Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or

  • Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or

  • Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

Contact the State Personnel Board for assistance:

• At (303) 866-3300, or

• Refer to the Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules webpage.

Additional Information

• How to apply to the State of Colorado(Youtube Video, Runtime 3:59, Closed Captions Available)

• The Assessment Process

• For additional recruiting questions, please contact natasha.story@state.co.us

If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS).

Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado.

Each of us is committed to contributing to a safe and accessible CDHS. In addition to a great location and rewarding and meaningful work, we offer:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans

• Medical and dental health plans

• Employer supplemented Health Savings Account

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year plus vacation and sick leave

• State of Colorado Employee BenefitHub Resource Center

• Employee Wellness program

• Excellent work-life programs, such as flexible schedules, training and more

• Remote work arrangements for eligible positions

• *Some positions may qualify for the Public Service Loan Forgiveness Program.

We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families and communities we serve.

We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.

CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment.

This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship.

If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to cdhs_ada@state.co.us.

The State of Colorado is an equal opportunity employer

We are committed to increasing a “Colorado for ALL" of our staff and providing culturally responsive programs and services.

Therefore, we encourage responses from people of all backgrounds and abilities.

The State of Colorado believes that a “Colorado for ALL” drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply.

The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them.

Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Toll Free Applicant Technical Support

If you experience technical difficulty with the NEOGOV system (e.g.

uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time).

Helpful hints: if you are having difficulty uploading or attaching documents to your application, 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.