Senior Systems Analyst

Full Job Description

Requirements

Why It's a Great Opportunity: In this role the IT division is seeking a highly skilled and experienced Senior IT Systems Analyst to join the team.

In this key role, you will be responsible for analyzing, designing, and implementing commercial (CoTS/SaaS) solutions that support and enhance the way the County operates.

You will work on large-scale system implementation projects as well as serving as the administrator of highly configurable SaaS applications.

The Information Technology Division’s 130 staff are responsible for building, operating, and maintaining the technologies that power essential public services in Pierce County. We provide diverse technology solutions including commercial applications, geographic information systems, and sophisticated custom software, supported by a robust hybrid infrastructure combining both on-premises and cloud-based platforms, and all secured by a reliable network. Our team thrives in a positive, collaborative environment combined with continual learning and development to enable our highly impactful work. Join us and be part of a division where your contributions truly make a difference.

Why It's a Great Department: The Finance Department delivers enterprise-wide services that support every County department and many external partners, ensuring Pierce County operates effectively, efficiently, and with strong public stewardship.

Finance staff provide a broad portfolio of high-impact, countywide services, including budgeting and performance management, fiscal services, procurement and contracting, information technology, general services, fleet services, and risk management.

Employees have the opportunity to work on strategic, enterprise-level initiatives, collaborate across departments, provide the operational and technical backbone which ensures the smooth delivery of services across the organization, and deliver critical analysis and decision support that informs leadership and shapes County priorities.

Guided by leadership values that emphasize collaboration, transparency, and continuous learning, the Finance Department offers a supportive, innovative, and team-oriented environment where employees can grow professionally while making a meaningful impact on County operations and the community.

How to be Successful in the Role: Your success will come from utilizing your strong expertise in complex systems, problem-solving, customer service, advanced configurations, report creation, management of SaaS or similar applications, and experience in scripting or coding.

You will also work closely with technical and non-technical stakeholders, guiding them in evaluating their needs and helping them make informed decisions, business needs, streamline processes, and ensure the seamless integration of technology solutions.

Being a proactive, self-directed individual who can navigate obstacles and offer solutions to complex challenges will ensure your success.

Your Future in this Role: The IT Division has access to numerous training opportunities, which include peer, industry, vendor, and official Pierce County training as well as access to established procedures, standards, practices, and system documentation.

Our training program is designed to help you develop as both a professional in your role as an IT Systems Analyst and as a Pierce County employee.

Your work will directly impact your community, and it offers a great foundation for future positions within the IT Division and Pierce County.

Core daily responsibilities:

• Serve as the project coordinator for major business analysis efforts functioning as liaison between business units and technology services. Consult and coordinate with departments to match user requirements with technology solutions.

Work with technologists, system designers, and programmers to research and determine technical solutions to enterprise applications and infrastructure; develop the plan, method, design and analysis for its execution; complete the configuration, integration and data migration; and perform the implementation of the application.

Review and assess 3rd party software solutions.

• Define enterprise level system requirements and analyze fit/gap, plan, and provide recommendations for system workflows, application integration, product implementation, and deliverables.
• Conduct the installation, implementation, administration and support for 3rd party software solutions that support countywide initiatives. Trouble-shoot problems and recommend solutions.
• Work with Department Business Analysts and IT peers to coordinate and create detailed project plans and schedules including risk identification to ensure the successful integration of new systems and applications.
• Establish and maintain effective working relationships with project staff (IT and Departments) and communicate sufficiently to exchange or convey information for project awareness.

A classification description with a more detailed list of essential functions can be found here.

Qualifications

• A resume and cover letter are required for this position.
• Bachelor’s degree in information technology, computer sciences, business/public administration or related field.
• Four years of information technology or business analysis experience.
• One year experience in a project lead role is required.
• Additional education or experience which clearly indicates the ability to perform the essential functions of the position may substitute equally on a year of year basis for the recruiting requirements.

As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case and will not necessarily remove an applicant from consideration.

Additional Information

To be considered for this opportunity please:

• Complete and submit a detailed online Pierce County Employment Application by selecting "APPLY" above or go to: www.piercecountywa.org/jobs.
• If you have a question about this opportunity, please email the Recruitment Team at PCHRRecruit@piercecountywa.gov and specify the Job Number and Title.
• If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.
• Individuals needing accommodation in the application, testing process or need this job announcement in an alternative format may call Human Resources at (253) 798-7480, at least two days prior to the need.

This is a competitive selection process. Your application will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed.

Applicants whose qualifications most closely correspond to the County's needs will be eligible for further consideration.

Notification of application status normally occurs 2 to 3 weeks after the closing date.

Short notice may be given to applicants to participate in further selection processes which may include assessments, phone screen, and interviews.

At Pierce County, diversity, equity, and inclusion means commitment, not a single step.

We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career.

We want to recruit, develop, and maintain a talented workforce from various backgrounds, cultures, lifestyles, and perspectives, committed to our vision.

Employees of the County have local, direct, and visible impact in our diverse community. Will you join us in keeping Pierce County a place people are proud to call home?