Senior IT Security Manager

Full Job Description

Who we are:

At the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play.

Offering excellent benefits, hybrid work schedules, tuition assistance, and self-development opportunities, we are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential.

Open the door to a career at the SCDOR and discover why 93% of our employees see how their work contributes to the SCDOR’s success—by collecting 95% of South Carolina’s general fund, our team serves with purpose and impacts the success of our community.

Learn more about why you should join our team at dor.sc.gov/careers.

We are looking for teammates who are:

• Strategic thinkers who can balance operational needs with long-term cybersecurity goals
• Natural mentors who provide leadership and can set priorities for personnel
• Skilled at establishing and maintaining relationships with internal and external entities
• Experienced working in partnerships developing and implementing shared objectives and joint initiatives
• Detail-oriented professionals who respond well to critical situations and follow through on complex issues
• Self-directed and organized, able to manage priorities, meet deadlines, and adapt to changing needs

What you will do:

The Senior IT Security Manager leads efforts to monitor and protect SCDOR’s technology environment. This role oversees cybersecurity monitoring, network health, and compliance, and managing teams, vendors, and partnerships to ensure systems remain secure.

Primary job duties include:

Security Monitoring & Automation

• Leading a team of employees, contractors, and vendors responsible for monitoring the security of SCDOR technology systems
• Overseeing the response, documentation, and automation of security events to ensure timely and effective handling
• Continuously testing and improving monitoring systems, staff capabilities, and related processes
• Developing and maintaining policies and procedures for security event monitoring and response
• Tracking and reporting metrics that measure risk and the effectiveness of security operations
• Partnering with stakeholders to strengthen event detection, automation, and response

Network Health Monitoring

• Managing teams and vendor partners to monitor the operational health of agency networks and systems
• Overseeing response to events that may impact business operations or system performance
• Tracking and analyzing key performance indicators, uptime metrics, and trends to identify and address weaknesses
• Maintaining network monitoring policies and procedures and ensuring consistent implementation
• Leading event investigations and collaborating with stakeholders to enhance response capabilities

Administration

• Building and leading a competent, empowered and forward-thinking team that values initiative, accountability, and collaboration
• Overseeing performance management, training, career development, and general personnel matters
• Managing contracts, expenses, and resource planning
• Providing leadership in budget planning and roadmap development

Partnership & Coordination

• Managing key security monitoring partnerships with the SC Department of Administration, SC Law Enforcement Division, and other state entities
• Maintaining strong relationships with vendors and internal business units to support effective monitoring and response
• Assisting the state-level Security Operations Center to ensure successful monitoring of SCDOR at specified levels through leadership
• Ensuring consistent communication and alignment of security policies and response procedures across partners
• Maintaining documentation such as MOUs that define partnership responsibilities

Requirements

• A bachelor’s degree in communications, business administration, information technology, mathematics, statistics, management information science or a related field and experience in telecommunications, data processing, and/or information technology
• Relevant experience may substitute for the bachelor’s degree on a year-for-year basis

Academic degrees must be from an accredited institution of higher learning.

Qualifications

• Computer Information Security System Professional (CISSP)
• Certified Information Security Manager (CISM)
• At least 5 years of experience in information technology, managing IT or information systems, telecommunications, or data process

Additional Information

• EEO: The SCDOR is committed to providing equal employment opportunities to all and does not discriminate on the basis of age, race, color, religion, sex, national origin, disability, and pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation.
• Training: Senior Managers should have experience in managing and running an enterprise NOC/SOC. They will participate in an orientation program and periodic training as needed to stay current and successfully perform their job
• Hours: Flexible hours may be available from 7:00 a.m. – 6:00 p.m., Monday – Friday (37.5 hours per week). Employee will be required to work planned and emergency hours outside of normal agency work schedules. During critical events 24x7 support will be required.
• Telework schedule: This position may be eligible to work remotely up to two days per week after one year of employment with SCDOR.

Ready to apply?

• Apply online and complete the application fully, including all current and previous work history and education.
• You may submit a resume, but it will not be considered as a substitute for completing the entire application.
• Candidates selected to move forward in the hiring process will be contacted to complete an aptitude or skills assessment and personality profile (using Criteria Corp) and may be contacted to complete a one-way virtual interview (using Spark Hire).
• Candidates selected for hire are required to comply with all SCDOR tax requirements and are subject to a National Criminal Background Check, which includes fingerprinting.