Senior Business Analyst

Full Job Description

If you enjoy a mix of technical independent responsibilities and collaborative social-focused work, this position may be for you!

Jail Health Services a Division of Public Health — Seattle & King County is seeking a Senior Business Analyst to fill one (1) Career Service vacancy.

This posting will create a list of qualified candidates that may be considered for selection of additional vacancies of the same position type over the next 6 months.

Position Summary

The Senior Business Analyst will lead the analysis of staffing needs and the co-creation of innovative and flexible staffing models to meet and exceed our patient care service delivery goals.

This position will work alongside passionate and professional clinical, operational, and administrative teams.

They will regularly work within the King County jails to see and understand our service delivery model and processes alongside the people that do the work, along with collecting and analyzing data from many other sources.

You will be a part of a patient-focused organization, and create a space to consider and discuss how that translates to our staffing models; how we organize to be more adaptable and flexible to meet real-time needs of our patients in the best way possible while also caring for our staff.

Background

The Jail Health Services (JHS) Division provides needed health and social services to the incarcerated population located in the King County jails. The primary services we provide include medical, dental, mental health, social and release planning services, treatment of substance use disorders, and pharmaceutical services. We care about the patients we serve and their health outcomes. The purpose of JHS is to assure that high-quality health and human services are available to the incarcerated population in the King County adult correctional facilities: the King County Correctional Facility (KCCF) in Seattle and the Maleng Regional Justice Center (MRJC) in Kent. The JHS vision is "Opening doors to healthier, happier lives, and the mission is to assess and stabilize serious health problems for the detained population of the King County Correctional Facility and the Maleng Regional Justice Center with a focus on transition from jail". We are staffed 24 hours per day, 7 days per week, 365 days per year, providing a broad range of health care to all individuals booked into the jails. For patients with serious mental health or medical conditions, special housing units (psychiatric and infirmary) along with a higher level of services and medical monitoring are provided. Since the patient population varies both in numbers as well as in acuity of health conditions, staffing is adapted and flexed to meet the constantly changing needs of the population. JHS staff manage the complex health needs of underserved populations, many of whom come to the facility without access to care in the community and with decompensated acute and chronic health conditions. Our division includes over 250 employees and an annual budget of over $60 million.

Public Health – Seattle & King County ("PHSKC", "Public Health", or "the department") is the Public Health Department for King County, Washington which includes 39 cities, including the City of Seattle, and unincorporated areas. Public Health is one of the largest metropolitan health departments in the United States with over 1,600 employees. With a biennial budget of nearly $1 billion, the department serves approximately 2.3 million people of King County who reside in urban, rural, shoreline, foothill, and mountain communities with distinct environments and unique public health needs. We operate primary care, dental, sexual and reproductive health, parent child health, and other health care-related services throughout King County across 40 sites and mobile clinics. King County is an international port of entry, welcoming nearly 40 million visitors annually. Over 100 languages are spoken by King County residents.

Commitment To Equity and Social Justice
Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.

The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.

We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities.

To learn more, please visit: http://www.kingcounty.gov/elected/executive/equity-social-justice.aspx.

Work Schedule
The typical work week is Monday through Friday, 40 hours per week with work hours to be discussed with your supervisor. This position will require occasional evening, night, or weekend work to perform staffing analysis work on alternate shifts within the 24/7 correctional facilities. This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and is not eligible for overtime.

Work Location
Chinook Building – 401 Fifth Avenue, Suite 1200, Seattle, WA 98104 (Primary Location)
Additional Locations:
King County Correctional Facility – 500 Fifth Avenue, Seattle, WA 98104
Maleng Regional Justice Center – 620 W. James Street, Kent, WA 98032

Remote and Onsite Work

The Jail Health team works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change.

Current expectations are that employees work a minimum of 2 days in-person per week, with an increase to 3 days in-person per week by June 1, 2026.

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

King County has a robust collection of tools and resources to support working remotely.

The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.

Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

Requirements

Workforce Planning and Analysis:

• Uphold and integrate patient-centered, anti-racist, and equity principles and related values into all staffing analysis, recommendations, and decisions.

In partnership with appropriate staff groups, conduct workload, census, acuity, and process studies to determine optimal staffing needs.

This includes analysis of data and information from multiple sources including, but not limited to, EPIC (electronic health record), direct observation, time studies, and the Jail Management System.

• Analyze staffing trends across work teams including staffing assignments, vacancies, leave (pre-planned and call-out), and time needed from regular job duties such as for projects, training/development, cultural transformation work, etc.
• Forecast future staffing needs based on known changes such as retirements, patient census and acuity changes, and new programs or changing program requirements.
• Evaluate overtime, agency usage, premium pay trends, and daily assignment of staff; make recommendations for more flexible and effective staffing strategies.
• Guide and facilitate staffing analysis work across multiple teams and supervisory structures, bargaining units, and decision-making structures.
• Navigate difficult issues, identify and resolve problems, and implement changes.
• Establish systems for ongoing assessment and adaptation of staffing plans to continuously meet service delivery needs utilizing the methods described above.

Data Reporting and Metrics:

• Generate routine and ad hoc reports on staffing metrics (FTE utilization, turnover, vacancy rates, etc.).
• Develop, track, and communicate metrics and stories linking the JHS workforce and patient care outputs and outcomes.
• Present findings and recommendations to leadership at various levels in clear, actionable formats.
• Support the development of a daily management system to drive decisions around staffing at the team level for various JHS teams, as needed.

Collaboration and Strategic Support:

• Model collaboration, transparency, creativity, and emotional intelligence in division partnerships.
• Partner with Finance to develop budget proposals for staffing resources; utilize well-developed and detailed analysis and narratives to support and defend proposals.
• Work with Human Resources, Leadership, and Operations to scope, explore, analyze, share findings, and implement recommendations around staffing across the JHS division.
• Partner with integral clinical operations teams to gather and analyze data and information such as the Scheduling/Scheduling System Team, Data and Analytics Team, and the Clinical Application Systems Support Team.
• Collaborate with team members within each JHS workgroup to understand and capture their challenges, stories, needs, and desires as it relates to staffing and service delivery.
• Co-create and co-lead change management planning and execution with JHS leaders; provide guidance on change management best practices, principles, mindset, and tools to best support teams through change.
• Participate in key strategic activities such as recruitment planning, succession planning, and strategic initiatives; translate strategic direction into tangible assessments of staffing requirements.
• Perform other duties as assigned.

Qualifications

Our ideal candidate will demonstrate the following (Minimum Qualifications):

• Experience in staffing analysis and staffing model development within a healthcare and/or correctional organization.
• Intermediate to advanced skills in Microsoft Power BI or similar data analysis and visualization software.
• Advanced proficiency in Microsoft Excel (pivot tables, formulas, data analytics).
• Experience creating budget proposals for staffing in a public sector organization.

Additional Information

To ApplyIf you are interested in pursuing this position, please follow the application instructions carefully.

If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact the recruiter listed on this job announcement.

Who May Apply

We welcome applications from all qualified applicants.

JHS strongly encourages applications from individuals with diverse backgrounds, including people with lived experience of substance use, incarceration, houselessness, people of color, and members of the LGBTQIA+ communities.

This emphasis on diversity and inclusivity reflects our commitment to advancing health equity and justice for all residents of King County.

Application Process

The following items are required to be considered for this vacancy:

• NEOGOV Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
• Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)
• Resume (Your resume should be thorough and complete and will be used in the screening process)

(Please note: Cover letters, resumes, and additional attachments will not be reviewed as part of the evaluation process if not outlined as a required application material as outlined above).

Your application may be rejected as incomplete if you do not include the relevant information in your application. Cover letters and/or resumes are not accepted in lieu of a completed application.

Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

Interview Dates

Interviews are tentatively scheduled for the week of May 18-22, 2026.

Contact
If you have questions or would like more information about the application process, please contact Falisha Forgash, HR Analyst at fforgash@kingcounty.gov.

Union Membership
This position is not represented by a labor union.

Necessary Special Requirements

• The selection process may include evaluation of application materials and supplemental questions, interviewing, and testing. You must completely fill out the application with your relevant education and work experience.
• The selected candidate must be able to provide proof of Basic Life Support (BLS)/CPR. (if applicable)
• The selected candidate must be able to pass a thorough background investigation and Pre-employment Physical, but findings may not necessarily disqualify an applicant for employment. (if applicable)
• For more information on our selection process, please refer to www.kingcounty.gov/depts/health/jobs/hiring. For tips on interviewing, please visit https://www.kingcounty.gov/~/media/audience/employees/learning-and-development/Interview_Tips.ashx?la=en.
• Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
• Public Health – Seattle & King County relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
• Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
• Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health – Seattle & King County positions.

When Public Health responds to an emergency, and in accordance with relevant CBA language and/or KC policy and procedures, we may assign duties outside your regular job description.

This may involve responding at any time, including nights and weekends, with possible deployment to locations other than the department.

• If you need a disability accommodation in the application or testing process, please call the contact number listed on the job announcement.

Public Health – Jail Health Services follows and maintains federal and state requirement standards including, but not limited to, Prison Rape Elimination Act (PREA) standards which apply to all public and private institutions that house adult or juvenile offenders.

PREA standards preclude the department from hiring or promoting anyone who has engaged in, or been convicted of any conduct which would violate PREA standards related to sexual assault including:

• Sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution.
• Convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or,

Additionally, PREA standards require that the department consider any incidents of sexual harassment involving an inmate or detainee in determining whether or not to hire or promote anyone.

The above is in compliance with PREA and its implementing regulations, 28 C.F.R. Part 115, Subpart A, Section 115.17, Hiring and Promotion Decisions.

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce.

To reach this goal we are committed to workforce equity.

Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards.

We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) EmployerNo person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.