Section Chief, Division of Compensation and Processing

Full Job Description

The Office of the Assistant Secretary for Administration and Management (OASAM) provides the infrastructure and support that enables the U.S. Department of Labor to perform its mission.

OASAM provides leadership and support for information technology, human resources management, procurement, business operations, safety and health, space management, civil rights, emergency management, security, budget, and performance.

You must meet the Specialized Experience to qualify for Section Chief, Division of Compensation and Processing, as described below.

For GS-201-14: Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-13, in the Federal Service.

Specialized Experience is the experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform the duties of the position successfully, and that is typically in or related to the position to be filled.

To be creditable, specialized experience must have been equivalent to at least the next lower grade level.

To qualify for this GS-201-14, candidates must meet 3 out of 4 examples of specialized experience identified below: Experience leading a team of HR professionals by planning, organizing, and assigning work; balancing workload based on organizational priorities; adjusting long and short-term goals; and ensuring the timely, quality completion of HR program requirements.

This includes monitoring staff performance, providing technical guidance, and directing resource allocation to meet mission needs.

Experience providing oversight of personnel action processing functions by applying expert knowledge of HR systems, action codes, and the Guide to Personnel Recordkeeping to ensure accuracy, regulatory compliance, and data integrity.

This includes reviewing and validating personnel action data, resolving processing issues, conducting audits, identifying error trends, and implementing corrective actions or workflow improvements.

Experience interpreting federal HR laws, OPM and agency guidance, and program specific regulations to advise stakeholders; resolve complex HR processing issues; and develop solutions for ambiguous or unclear regulatory scenarios.

This includes conducting research and analysis, preparing policy recommendations, and advising customers and staff on proper HR procedures.

Experience delivering training, coaching, and technical instruction to HR staff, supervisors, and employees on HR processes, personnel action requirements, and system usage.

This includes preparing clear written materials (e.

g., job aids, guides, reports), communicating tactfully with diverse stakeholders, presenting program information, and collaborating to address customer needs and improve HR service delivery.

Major Duties:

This position is in the Division of Compensation and Processing (DCP) within the Office of Human Resources (OHR), OASAM.

The employee serves as a section chief and first-line supervisor, responsible for planning, directing, organizing, and overseeing the work of assigned staff performing duties that include, but are not limited to, the following: Lead a section of the division by planning and organizing the work of HR staff, setting and adjusting short and long term priorities, and preparing schedules that ensure timely, high quality completion of program requirements.

Balance workload across the team by assigning work based on organizational priorities and the complexity of assignments, ensuring staff skills, experience, and training are effectively aligned with mission needs.

Apply knowledge of HR systems, forms, action codes, and personnel action processing to interpret HR regulations, use technical processing methods, and ensure accurate and compliant personnel actions across multiple hiring and pay systems.

Analyze technical HR problems and propose resolutions, workflow improvements, or corrective measures that improve the quality and compliance of personnel action processing.

Engage internal and external stakeholders by clearly sharing program information, responding thoroughly to questions and concerns, and collaborating to develop HR solutions that effectively address customer needs and expectations.

Provide training, coaching, and support to HR staff, supervisors, and employees to build understanding of HR processes, resolve issues, and improve the quality and responsiveness of services.

Prepare well organized written documents including reports, policy recommendations, and briefing materials that convey technical HR information in a logical, accessible manner to support decision making.

Write clear, tactful, and persuasive messages tailored to audiences with diverse backgrounds and viewpoints, ensuring accurate information exchange and supporting the adoption of sound human resources practices.

Represent the agency and division in meetings, briefings, and conferences by presenting program information, summarizing assessments, and communicating recommendations to stakeholders.

Use oral communication skills to build cooperative relationships, convey information to managers and officials, and deliver persuasive presentations that support informed decision-making and the adoption of effective HR strategies.