Seasonal Visitor Services Assistant

Full Job Description

The purpose of this position is to provide general work experience, exposure to working with the public and the opportunity for gaining skills required to carry out more complex tasks.

Incumbent answers visitor questions which are routine and repetitive and relate largely to factual situation within or surrounding the national park, such as the restraints, other museums, etc.

All qualifications must be met by the closing date of this announcement-04/02/2026-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience.

To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time).

If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience.

To qualify for this position at the GS-01 grade level, you must possess at least one or all of the following minimum qualifications by close of the announcement: EXPERIENCE: Have the ability to perform the work of this position for example answering visitor questions, operating standard office equipment, respond to inquiries via mail, electronic mail or telephone, etc.

You must include hours per week worked.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

ICTAP/CTAP: Current surplus and current or former displaced Federal individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection.

Well qualified means that the applicant meets the following: OPM qualification standards for the position; all selective placement factors, where applicable; special qualifying conditions that OPM has approved for the position, where applicable; is physically qualified with reasonable accommodation, where appropriate to satisfactorily perform the duties of the position upon entry; and is rated by the organization at least at the well qualified level on all competencies.

Federal employees seeking CTAP/ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.605(2) for CTAP and 5 CFR 330.704 for ICTAP.

This includes a copy of the agency notice, a copy of their most recent Performance Rating, and a copy of their most recent SF-50 noting current position, grade level, and duty location.

Please annotate your application to reflect that you are applying as a CTAP/ICTAP eligible.

If you are selected for Federal employment, you will be required to fill out a Declaration of Federal Employment, OF-306, prior to being appointed to determine your suitability for Federal employment and to authorize a background investigation.

Failing to answer all questions truthfully and completely or providing false statements on your application may be grounds for not hiring you, or for firing you after you begin work.

Also, you may be punished by fine or imprisonment (U.S. Code, Title 18, section 1001). Major Duties:

Major Duties: Working with the public, incumbent answers routine, repetitive questions asked at the information center and describes interpretive program offerings which are provided in writing.

Responsible for carrying out recurring tasks such as stocking brochures and desk supplies and keeping work areas organize and clean.

Knowledge required by the position, knowledge of park and partner locations and program offerings.

The typical seasonal entry-on-duty period is Apr-Dec but can be variable during these months due to weather conditions, project needs, or funding.

May be extended to 1560 hours, In support of Executive Order (EO) 14189 "Celebrating America's 205th Birthday" and EO 14314 "Making America Beautiful Again by Improving our National Parks" the Office of Personnel Management (OPM) has approved an exception to the 1039-hour time limitation for this position.

This approval extends the time limitation to 1560 hours for this temporary seasonal appointment.

This exception applies to both current and new appointments covered by one of the approved Series and is effective January 15, 2026 for a period of one year, for temporary seasonal employees appointed on or before January 14, 2027.