Scheduling & Banner Services Coordinator

Full Job Description

To apply: https://schooljobs.com/careers/cccs/systemoffice

Requirements

The Colorado Community College System (CCCS) is hiring a Scheduling & Banner Services Coordinator to join Colorado Online. CCCS provides generous leave, excellent benefits, and flexible work schedules, including hybrid-remote work within the state of Colorado.

Please note that CCCS System Office is closed from 12/24/2025 – 1/2/2026. We will be returning to the office on 1/5/2026. We will review applications once the position closes and will notify candidates of the status of their application around the second week of January.

As the Scheduling & Banner Services Coordinator, you will be a point of contact for Colorado Online Consortium members across CCCS for issues related to schedule policies, procedures, and guidelines.

In addition, you will work closely with the college schedulers to ensure compliance with CCCS and individual college registration practices and procedures.

The Coordinator answers questions from Registrars, college schedulers, Colorado Online Student Success Liaisons, faculty, instructors, administrators, and other stakeholders and provides expert advice on the management of Colorado Online course sections and related policies.

You will troubleshoot student service and registration issues on behalf of the consortium partner, and coordinate with other student and academic affair areas to facilitate student and faculty/instructor support.

Duties include

Oversee, ensure for accuracy, and maintain Colorado Online course offerings in Banner databases at 13 partner colleges.

This includes the support of building new online courses and adding and deleting online courses as needed systemwide.

Work with partner college Student Services personnel answering questions regarding Banner issues, providing accurate and timely information so students are given best possible support.

In collaboration with the Colorado Online Director of Consortial Student Affairs and Enrollment Management, manage the Colorado Online enrollment and section distribution process.

Coordinate with the CCCS college schedulers to ensure appropriate faculty/instructor assignments and serve as the primary point of contact for issues related to the building of online course sections in Banner.

Qualifications

• Bachelor’s degree. An equivalent combination of education and experience may substitute for the degree.
• Experience in higher education or distance education that includes working with enrollment and/or student services.
• Experience with learning management and student information systems.

Additional Information

Attributes that will contribute to success in this position:

• Proficient knowledge of word processing, database, and/or spreadsheet applications.
• Ability to accurately apply and explain policies, procedures, and record systems.
• Practiced in researching records to determine source of error.
• Ability to communicate effectively orally and in writing.
• Ability to perform basic arithmetic computations.
• Ability to work under pressure and meet deadlines.
• Ability to keep accurate records and maintain confidentiality.
• Ability to convey technical information to a diverse population of students, staff, and public.
• Ability to multi-task, handle phone and internet requests in a fast-paced, high volume, virtual environment.

Work Location/Travel Expectations:

• This position is located at CCCS System Office: 9026 E. Severn Place, Denver, CO 80230.

• Occasional in-state travel to partner college campuses may be required.

• Alternative work arrangements, including flexible schedules and remote work may be available. All work must be completed in the state of Colorado.

The Colorado Community College System is the state’s largest provider of higher education and workforce training, consisting of 13 colleges and over 35 locations across the state, educating approximately 130,000 students annually.

In addition, we train more than 4,000 Coloradans each year through customized employer training programs.

Our mission is to provide accessible, responsive learning environments where students can achieve their educational, professional and personal goals in an atmosphere that embraces academic excellence, diversity and innovation.

We are an organization that encourages individuals to bring their whole selves to work.

CCCS believes when all human qualities are regarded with dignity and respect and when everyone has access to the individualized support they need, all will have the opportunity to thrive.

In all aspects of the employment process, decisions are made based on merit, competence, performance and business need without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, creed, ancestry, national origin, marital status, genetic information, military status, or any other protected status in accordance with applicable law.

Note: per the Colorado Job Application Fairness Act, an applicant may redact information from their resume, cover letter, and/or transcripts that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.

If your position requires us to review an official transcript, without redacting, we will request one as part of our conditional offer process.

In order to evaluate work experience against established requirements for positions, we are still requesting dates of service (month and year) for positions in the applicant’s work history.