Sanctions & Convictions Administrative Support Assistant 3 - Ankeny

Full Job Description

Are you looking for a new opportunity?

Do you want to be a part of the Iowa Department of Transportation's (Iowa DOT) commitment to service?

If so, look no further! Our Motor Vehicle Division is looking to fill two Administrative Support Assistant 3 positions.

As a member of our team, you'll play a vital role in maintaining safe mobility for every traveler in our state by providing upbeat, quality, and professional customer service and meeting customer needs in all program areas of the office.

This is done by reviewing applications, requesting personal information from motor vehicle records, and maintaining records of current Driver's Privacy Protection Act agreements.

For more than a century, the Iowa Department of Transportation has promoted the growth and betterment of Iowa's transportation system by ensuring we are Making Lives Better Through Transportation.

Headquartered in Ames, Iowa, the Iowa DOT continues to serve the transportation needs of Iowa and its citizens.

This position will demonstrate actions and behaviors guided by the Iowa DOT’s five CORE values: Safety First, People Matter, Customer Focused, Servant Leadership, and Integrity Without Exception.

We care deeply about providing exceptional service to Iowans.

Location: Systems and Administration Bureau, MVD, Ankeny, Iowa

Shift: Monday - Friday, 8:00 a.m. - 4:30 p,m.; Flex schedule available

Your responsibilities include, but are not limited to:

• Enter and process citation data received from all 99 Iowa clerk of court offices.

• Transmit and negate convictions and withdrawals for CDL holders to the appropriate licensing jurisdictions.

• Review and process driving record inquiries from county attorneys, insurance carriers, courts, and other authorized sources.

• Evaluate appeals and hearing requests related to driving privileges.

• Process OWI-related actions including Implied Consent violations and court-ordered sanctions.

• Manage suspensions and reinstatements for non-payment of fines, SR22/SR26 filings, and financial responsibility compliance.

• Review and update CDL medical certificates and ensure compliance with state and federal requirements.

• Administer Driver Improvement Program actions and apply required sanctions.

• Determine eligibility for reinstatement of driving privileges and provide guidance to customers and stakeholders.

• Maintain accurate driving records in accordance with Iowa Code, Administrative Rules, and federal MCSIA regulations.

What Makes You Stand Out?

• Positive attitude
• Top notch customer service
• Problem solving
• Organization skills
• Time management
• Prefers a team-oriented environment

What we offer YOU:

• Competitive pay and benefits package including health, dental, flexible spending, and life insurance.

• Insurance benefits start the first of the month following 30 days of employment. 2025 health and dental insurance premiums can be found here.

• Opportunities for professional growth and development.

• Paid time off effective immediately - biweekly vacation, separate sick leave, accruals rollover on a yearly basis, and 9 paid holidays per year.

• Iowa Public Employee Retirement System (IPERS) Retirement Package with employer match

• Optional 401A plan with employer contributions.

• Employee Discount Programs from a variety of vendors (vision, cellular, fitness, recreation, season passes, travel, counseling; legal, financial).

We encourage you to view more about the State of Iowa Employee benefits and costs at the State of Iowa Employee Benefits Website!

You have the freedom to flourish in Iowa – Apply today!

The Iowa Department of Transportation is an equal opportunity employer.

If you require a reasonable accommodation in completing any screening, interviewing, pre-employment testing, or otherwise participating in the selection process, please direct your request to the Affirmative Action & Equal Employment Opportunity (AA/EEO) Officer at: aa-eeo@iowadot.us

Reasonable accommodation includes an interpreter, translator, written materials, modified equipment/devices, ADA access, etc. This does not include scheduling needs.

NOTICE: This position is a covered position under the REAL ID Act of 2005, 49 U.S.C. § 30301 note, as further defined in 6 CFR Part 37. Any applicant selected for employment in this position must submit to and pass a background check of the form and content required by 6 CFR 37.45.

E-Verify and Right to Work

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees.

Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States.

The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization.

For more information, please visitwww.e-verify.gov

Qualifications

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1. Two years of full-time work experience in general office, clerical, data entry/processing, or related work.
2. A total of two years of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
3. Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1.

For more information click on this link to view the job description