Judicial Operations Clerk (D8 112185)

Full Job Description

The Iowa Judicial Branch, in the 8^th Judicial District Mahaska County, seeks applicants for a Judicial Operations Clerk to perform a wide variety of clerical, secretarial, customer service, and data entry functions for efficient Juvenile Court Services operations and to maintain the integrity of court records.

The Judicial Operations Clerk position will create and process case-related documents such as letters, police complaints, restitution, orders, warrants, applications, motions, complaints, exhibits, and other official case and court-related documents.

This position will provide customer service to Juvenile Court Services users in-person and the phone with general requests, and will also provide customer service and support for case information and processing for attorneys, judges, law enforcement, and other agencies.

The successful candidate will be able to learn and navigate juvenile court services record-specific computer programs and technology.

The successful candidate will be a team player with the ability and desire to assist JCO’s and fellow team members; have the flexibility to adapt to constantly changing situations; be highly organized, detail oriented, with excellent communication and computer skills; and possess the ability to maintain confidentiality.

This position will cover additional counties in the judicial district and may occasionally travel to other counties within the judicial district.

What’s in it for you:

• Collaborative, positive professional work environment
• Opportunities to make a widespread difference in the Iowa communities
• Excellent benefits package
• Paid Holidays/Vacation/Sick Leave
• Iowa Public Employees’ Retirement System (IPERS) plan
• Employee discount program
• Employment with the Iowa Judicial Branch may qualify for the federal student loan repayment program.

The pay range for this position is $21.42 - $33.86 per hour. This is a contract-covered, FLSA non-exempt position. The starting salary for new state employees is expected to be at the base of the pay range. Adjustments may be made if the successful candidate has relevant experience.

Position classification is determined as the ‘best fit’ of the duties assigned to and performed by a position. This position is classified as a Judicial Operations Clerk as summarized below.

Summary

Perform customer service, clerical, and administrative work necessary for court operations.

Examples of Duties and Responsibilities

Provide customer service by responding to inquiries from the general public, attorneys, and court employees.

Assist court users with resources, equipment, and services.

Perform routine court operations paper and electronic documentation tasks and filing in accordance with established procedures.

Review, process, update, and publish information, documents, files, orders, warrants, judgment notifications, and other materials for completeness and accuracy.

Perform basic bookkeeping and accounting tasks, including cashier duties and processing.

Assist courtroom preparations for appropriate proceedings, including electronic device setup and digital recording management software use.

Provide office support such as maintaining organization, equipment, and supplies.

Other duties as assigned.

Knowledge, Skills, and Abilities

Familiarity and understanding of court operation support, record keeping, and filing.

Basic computer database, software, and math skills.

Ability to secure confidential data and maintain confidentiality.

Ability to prioritize work and meet deadlines.

Verbal and written communication skills.

Attention to detail.

Reliable transportation and the ability to travel.

Additional Information

May be designated to give bond per Iowa Code §602.8101.3

The Iowa Judicial Branch is an Equal Opportunity/Affirmative Action employer. Applicants may review the Equal Employment Opportunity Utilization Report from the Iowa Judicial Branch website as part of our commitment to transparency and compliance with federal and state regulations.

This position is covered by a Collective Bargaining Agreement (CBA) with American Federation of State, County, and Municipal Employees, Iowa Council 61, AFL-CIO (AFSCME).

This is a non-merit position with the Iowa Judicial Branch. Candidates must follow the instructions in the “To Apply” section.

Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services – Human Resources Enterprise.

Qualifications

The incumbent must meet the minimum requirements to qualify for the position.

1. High school diploma (or high school equivalency diploma).
2. One (1) year of experience in customer service.

Education cannot be substituted for customer service experience.

Additional Information

Preferred Qualifications

• Experience with court or legal process or terminology.
• Experience securing confidential information.
• Experience with EDMS.
• Experience with JCS Case Management.
• Clerical/Secretarial Experience.