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Risk Management Technician I/II
County of Tulare
County Counsel
Location
Visalia, California, 93291
Salary
$51,403.04 - $72,168.68
per year
Type
Full-Time
More Maintenance & Trades jobs →Closes
April 6, 2026
Job Description
Summary
This job involves supporting a county's risk management team by reviewing insurance claims, investigating incidents, and helping resolve issues related to liability, workers' compensation, and property damage.
It suits someone with administrative experience in insurance or public agencies who is detail-oriented and good at research and report writing.
Entry-level (I) focuses on basic claims processing, while advanced (II) handles more complex investigations and coordination.
Key Requirements
- High school diploma or equivalent, plus specialized training in administrative, secretarial, business, or insurance administration
- For Level I: 3 years of progressively responsible experience in insurance claims adjusting, processing, administrative support, or secretarial work in a public agency
- For Level II: 2 years as Risk Management Technician I, or 4 years in equivalent roles involving claims adjustment, workers' compensation, or disability/leave management
- Knowledge of claims examination, validity assessment, and reserve establishment using industry standards
- Ability to gather facts, interview witnesses, analyze reports, and prepare briefings or recommendations
- Skills in coordinating with independent adjusters and third-party administrators for investigations
- Experience supporting general liability, malpractice, property, workers' compensation, and insurance programs
Full Job Description
This recruitment will establish an employment list to fill current and any future vacancies within the Risk Management Division of the County Counsel’s Office. If interested in employment for this position for current or future vacancies, please submit an online application for consideration.
Current vacancy is with the Department of Risk Management located in Visalia, CA. The anticipated life of the list is six months.
Level I and Level II will perform technical and administrative duties in support of Risk Management and County Counsel’s general liability claims program and may support claims involving Property, Workers’ Compensation and Insurance programs.
SALARY INFORMATION: Position can be filled at Level I or Level II depending on the applicants qualifications.
Level I: $4,284 - $5,221 Monthly
Level II: $4,935 - $6,014 Monthly
Requirements
DUTY SAMPLE
Level I:- Perform claims examination and adjustment functions for the general liability, malpractice or other insurance programs.
- Ascertain the validity of the claim through research and develop recommendations for corrective action or resolution.
- Assist management to establish reserves for claims using defined guidelines and industry standards.
For a full list of duties and responsibilities for Level I, please click here.
In addition to the above, Level II will:
- Receive, review and analyze complex and routine claims and accident reports to determine the nature of the claim.
- Gather facts and data, interview witnesses, and write briefings, reports, memorandums, and recommendations.
- Coordinate assignments and work of independent adjusters and third party administrator in investigating claims.
For a full list of duties and responsibilities for Level II, please click here.
Qualifications
Minimum qualifications are used as a guide for establishing the education, training, experience, special skills and/or license which are required and equivalent to the following.
Education & Experience for Level I:
- Equivalent to completion of the twelfth (12th) grade, supplemented by specialized administrative or secretarial training, or courses in public, business, or insurance administration.
AND
- Three (3) years of progressively responsible experience in a public agency performing insurance claims adjusting or processing, administrative support, or secretarial work.
Education & Experience for Level II:
- Equivalent to completion of twelfth (12th) grade, supplemented by specialized administrative or secretarial training, or courses in public, business, insurance administration, worker’s compensation, or disability/leave management.
AND
- Two (2) years of demonstrated increasingly responsible experience as a risk Management Technician I OR four (4) years of experience in an equivalent position working with claims or insurance adjustment, workers’ compensation or disability/leave management.
Knowledge of:
- Methods and techniques of information gathering and interviewing.
- Math sufficient to compute and verify calculations on claims.
- Functions, procedures, and practices of a modern office environment.
Skill/Ability to:
- Work and communicate effectively with people of various educational and socioeconomic backgrounds by respecting beliefs, interpersonal styles and behaviors of both clients and co-workers.
- Operate contemporary office equipment inclusive of computer, keyboard, and all applicable electronic equipment. Write and print clearly, uniformly and legibly.
- Accurately post figures to various ledgers, documents and records.
- Proofread for errors in numbers, grammar and spelling.
- Read and compare information in reports, memos, lists and forms.
In addition to the above, Level II:
- Reconcile work daily.
- Deal tactfully with the public and other employees.
- Organize work in proper step-by-step order. Remain flexible to changes in workloads and stress of meeting deadlines.
- Follow verbal and written instructions.
Please use the links under Duty Sample to review all Knowledge, Skills & Abilities for both Level I and Level II.
License or Certificate:
- Possession of, or ability to obtain, an appropriate, valid California driver's license.
Additional Information
Conditions of Employment:
- Possession of, or ability to obtain, an appropriate, valid California driver's license.
- Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions.
- An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions.
- Some job classes may also require a physical exam.
College Cost Reduction Access Act: This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA).
Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible.
For more information you are encouraged to speak with your student loan service or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
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