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Posted: January 27, 2026 (2 days ago)

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Residential Officer

State of Iowa

227 Corrections - Community Based Corrections - Davenport

Fresh

Location

Salary

$22.49 - $33.33

per hour

Type

Closes

February 9, 2026More State jobs →

Job Description

Summary

This job involves overseeing the daily safety and behavior of people living in a state-run residential facility for offenders, ensuring they follow rules, conducting checks and searches, and communicating effectively with them and the team.

A good fit would be someone who is detail-oriented, calm under pressure, and enjoys working in a team to support rehabilitation while enforcing boundaries.

It requires shift work in evenings or nights in a corrections setting.

Key Requirements

  • Graduation from high school, GED, or equivalency
  • Strong communication skills for giving instructions, explaining policies, and discussing personal issues with offenders
  • Ability to observe and document client behavior, conduct eye counts, and monitor whereabouts
  • Experience or ability in enforcing rules, performing pat-downs, searches, and confiscating contraband
  • Skills in de-escalation, recognizing dangerous behavior, and using minimal force when necessary
  • Proficiency in conducting urinalysis and Breathalyzer testing, updating records in ICON system, and handling financial tasks like receipts and disbursements
  • Flexibility for 2nd or 3rd shift work, self-driven attitude, attention to detail, and ability to maintain confidentiality

Full Job Description

Enforces safety and security standards of a residential facility. Effectively communicates with offenders, giving clear and complete instructions.

Gives explanations of policies, procedures, and outlines expectations in a detailed and understandable manner. Talks to offenders about personal issues and need areas.

Addresses Risk Needs Responsivity through use of Core Correctional Practices in communication with clients.

Regularly observes clients' behavior and communicates observations and perceptions, verbally and/or in writing, with co-workers, clinical staff and supervisors to enhance an effective team approach.

Regularly determines and documents the whereabouts of each client. This includes conducting eye counts within the facility and telephone or site checks outside the facility.

May be required to transport offenders to and from work and appointments according to district policy.

Consistently enforces procedures and monitors clients' behavior to ensure compliance with the work rules of supervision.

Discusses rule violations and addresses inappropriate behavior with clients in a fair and consistent manner.

Performs pat downs of clients entering the facility to ensure no contraband is being brought into the facility.

Also conducts searches in other areas of the facility and may be required to search visitors.

Identify and confiscate contraband and follows departmental procedures on disposal and chain of evidence of contraband.

Recognizes and responds to potentially dangerous behavior and acting out by utilizing good verbal de-escalation skills and, if necessary, uses the least amount of force necessary to gain control of the situation.

Seeks assistance from local law enforcement if the situation is not de-escalating. Conduct urinalysis and Breathalyzer testing on all offenders according to district policy.

Updates ICON generic notes for each offender, collect and receipt into ICON banking each clients' pay check or outside funds, disburse weekly residential refund checks to clients.

Monitors the clients' use of prescription and over the counter medications.

Assists in the kitchen as needed, monitor sack lunches/hot plates for clients leaving/ returning to/from work after normal kitchen hours.

Work Schedule: 2nd shift or 3rd shift (depending on current openings)

What we offer:

  • Team-oriented, positive work environment
  • Excellent affordable benefit package
  • Paid holidays plus vacation and sick time
  • Iowa Public Employees' Retirement System (IPERS) retirement plan
  • Optional retirement savings 457 plan with employer contributions
  • Employee discount programs

Preferred characteristics and abilities:

  • Self-driven
  • Flexible and open to change
  • Ability to maintain confidentiality
  • Attention to detail
  • Strong organizational skills
  • Ability to collaborate
  • Positive attitude

E-Verify and Right to Work
The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.

Qualifications

Graduation from high school, GED, or equivalency.

For additional information, please click on this link to view the job description.

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Posted on NEOGOV: 1/27/2026 | Added to FreshGovJobs: 1/28/2026

Source: NEOGOV | ID: neogov-iowa-5214511