Residence Operations Associate (Wait Staff/Attendant)

Full Job Description

Are you a highly versatile, hands-on team player interested in supporting daily operations of a variety of departments? The Governors Residence Office is looking for a Residence Operations Associate to provide cross-functional assistance to housekeeping, guest services, and event operations, ensuring the highest standards of hospitality, cleanliness, safety, and readiness are maintained. Apply now to make a difference behind the scenes by keeping our essential services running smoothly!

Requirements

As a Residence Operations Associate, you will play a key role in supporting official functions, visiting dignitaries, and day-to-day residence operations to ensure reliable and efficient service delivery.

You will be responsible for providing flexible support for a wide range of departments, such as identifying operational needs and taking initiative to address them; monitoring inventories; reporting maintenance or repair needs; as well as assisting guest experience and service teams with preparation, execution, and breakdown of events.

Work also involves preparing dining and reception spaces to ensure service readiness and visual consistency.

You will have the opportunity to work closely with staff in order to maintain cleanliness, organization, and readiness of the residence.

Our ideal candidate will possess the following qualifications and skills:

• Experience in hospitality, facilities, events, maintenance, or general operations
• Ability to multitask and adapt quickly in a dynamic, fast-paced environment
• Strong work ethic with a flexible, service-oriented mindset
• Physically able to lift up to 50 pounds and perform repetitive or physically demanding tasks
• Comfortable working indoors and outdoors in varying conditions
• Team-oriented with a positive and professional demeanor
• Detail-oriented and observant, with the ability to anticipate needs

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 7:00 AM to 3:00 PM, Monday - Friday, with a 30-minute lunch. Flexible schedule required to include evenings, weekends, and holidays.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of wait staff experience for a restaurant or catering service; or
• An equivalent combination of experience and training.

Special Requirements:

• This position requires possession and maintenance of a valid non-commercial Class C Pennsylvania driver’s license or equivalent.

Additional Requirements:

• You must be able to perform essential job functions.

Legal Requirements:

• This position falls under the provisions of the Child Protective Services Law.
  • Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.

The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.

The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.