Reservations Manager, Conference and Event Services

Full Job Description

Requirements

Mines is seeking our next Reservations Manager to ensure excellence throughout the entire event scheduling process for students, faculty, staff, and visitors. As a key member of the Conference and Events Services Team, the Reservations Manager serves as the primary contact and manager of all internal campus space reservations (including departmental, student organization, and special campus events) and related functions and this position supervises student employees.

The successful candidate has a flexible and positive demeanor; with over 28,000 events per year, the Reservations Manager has razor-sharp attention to detail, can easily and quickly pivot priorities, and has an uncanny ability to develop and maintain a good rapport with campus partners.

This job is for you if you enjoy mentoring student workers, love digging into details, and are comfortable leading meetings and coordinating with a variety of coworkers, leaders, students, and visitors. Hours are typically Monday – Friday, 8 a.m. – 5 p.m., primarily on campus in beautiful Golden, Colorado.

Primary Responsibilities

EVENT ADMINISTRATION AND OPERATIONS

• Develop, maintain, assess, and continually improve process and systems for scheduling and implementing events.
• Lead weekly campus event operation meetings.
• Serve as primary administrator of all internal reservations via EMS including Student Center, Green Center, outdoor space, and classrooms and oversee a centralized campus-wide non-curricular event scheduling shared service model.
• Coordinate with the Athletic Department on internal summer athletic camps.
• Train campus constituents and help with using Web EMS.
• Set and communicate Green Center building hours and Information Desk schedule.
• Maintain and facilitate online registration processes and communications related to registration of public speech activity, commercial speech activity, and fundraising for non-Mines organizations, including securing approval by Associate Vice President of Student Life or designee.
• Ensure adequate on-site support of events, including occasional evening or weekend work, as needed.
• Manage reservations inbox, responding to multiple requests daily and tracking event details in a timely and accurate manner.

STUDENT EMPLOYEE SUPERVISION

• Hire, train, supervise, schedule, and evaluate student event schedulers.
• Supervise student schedulers to ensure building reception, guest services, event support, and event reservations.

ADMINISTRATION

• Manage student timesheets, contracts, and student labor/operational budgets related to student employee supervision.
• Assist in developing and implementing applicable policies, regulations and procedures related to internal events.
• Support summer conference operations by utilizing scheduling software to manage meeting materials and event setups.

Minimum Qualifications

• Bachelor’s degree from an accredited four-year institution of higher education. Relevant work experience may be substituted for the bachelor’s degree on a year for year basis.
• At least one year of professional work experience that includes planning and coordinating meetings or events.
• Exceptionally strong organizational, interpersonal, verbal and written communication skills.
• Experience developing and fostering positive relationships with students, faculty, staff and clients.
• Experience exercising attention to detail and designing safeguards to prevent errors.
• Excellent communication and interpersonal skills; the ability to work collaboratively with students, faculty and staff; outstanding administrative and planning abilities.

Preferred Qualifications

• Experience with conference and event scheduling software systems.
• At least 2 years of experience with progressive responsibilities in event management in a university or association setting.
• Experience using diagramming software.

Salary and Benefits

$64,000 - $67,000 annual salary

Mines takes into consideration a combination of candidate’s education, training and experience as well as the position’s scope and complexity, the discretion and latitude required in the role, work location, and external market and internal value when determining a salary level for potential new employees.

Colorado School of Mines offers a robust portfolio of benefits for all employees. For this role, that includes:

• Flexible health and dental care options
• Generous sick/vacation time: 13 paid holidays per year – including a week-long winter break for entire campus.
• Fully vested retirement plan on first day of employment, with generous employer contribution
• Tuition benefits (6 credits per year for employees, 50 percent discount for dependents)
• Free RTD Ecopass

All Mines employees also have access to discount programs through the State of Colorado and free tickets for Mines Athletics home games, as well as access to the state of the art Recreation Center (fitness classes and training, swimming pool and more) and equipment rentals through the Outdoor Rec Center.

We are proud to have recently opened an on campus daycare center. For more details about benefits at Mines, visit mines.edu/human-resources/benefits.

How to Apply

Complete an online application (personal information, demographic information, veteran status)

• Upload a resume or CV
• Upload a cover letter

Candidates must be currently authorized to work in the United States. Visa sponsorship is not available for this position.

This posting may be used to fill more than one vacancy based on business needs.

References will not be contacted until later in the selection process and you will be informed before that contact is made.

Application review will begin March 5, 2026. This posting will remain open until filled and may close without notice. For best consideration, apply by March 4, 2026 at 11:59 p.m. as applications received after that date may not be reviewed.

Successful completion of a background investigation is required for this position.

Qualifications

About Mines & Golden, CO

When the world looks for answers, the world looks to Mines.

Colorado School of Mines is a top-ranked public university solving the grand challenges facing our society, particularly those related to the Earth, energy and the environment.

Founded in 1874 with specialties in mining and metallurgy, Mines’ scope and mission have continually expanded to meet the needs of industry and society. Today, we are the No.

36 public university in the nation, recognized for our innovation and undergraduate teaching in science, technology engineering and math (U.S. News and World Report, 2025).

Mines graduates are change makers, boundary breakers and problem solvers. Since our earliest days, a Mines education has been and continues to be a transformational opportunity, with one of the strongest returns on investment out there for talented STEM students of all backgrounds.

At the same time, Mines faculty members are pushing their fields in new directions, whether that’s manufacturing, space resources, quantum engineering, carbon capture or more.

Mines was recently classified as a R1 “Very High Activity” research institution by Carnegie, a notable feat for any university but particularly one of our size.

That size – roughly 8,200 undergraduate and graduate students – also translates to a close-knit campus community, where employees have opportunities to get involved in multiple ways, continued professional learning is valued and everyone can make an impact.

Community Alliance groups bring together employees for professional development, networking, and community involvement, and all Mines employees also have access to the wealth of activities happening every day on campus – nationally-renowned speakers, special events and Mines traditions like Engineering Days, just to name a few.

And don’t get us started on our hometown.

We are located in the heart of Golden, Colorado --with its charming historic downtown and nearby hiking trails – and in close proximity to all that Denver and the Rocky Mountains have to offer.

That includes the sunny, high-altitude climate and outstanding outdoor recreation opportunities that make the Denver area an ideal place to live, work and play.

Are you looking for an inspiring, mission-driven workplace where you can contribute to solving the world’s problems and educating the next generation of change makers?

Are you an individual who values a community where our individual perspectives and experiences enrich the educational and work experience?

Look to Mines.

Additional Information and Reasonable Accommodation RequestsIt is the intent of Mines to comply with the applicable requirements of the Americans with Disabilities Act and the Americans with Disabilities Act Amendments Act of 2008, and their implementation rules and regulations, in support of equal opportunities for qualified applicants with disabilities.

To meet this goal, Mines will make reasonable accommodations during the employment selection process and within our working environment.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on our site as a result of your disability.

You can request a reasonable accommodation by contacting our Human Resources team at hr@mines.edu or 303.273.3250 for assistance.

Equal Opportunity

Colorado School of Mines is committed to equal opportunity for all persons.

Mines does not discriminate on the basis of age, sex, gender (including gender identity and gender expression), ancestry, creed, marital status, race, ethnicity, religion, national origin, disability, sexual orientation, genetic information, veteran status or current military service.

Further, Mines does not retaliate against community members for filing complaints regarding or implicating any of these protected statuses.

Mines’ commitment to nondiscrimination, equal opportunity and equal access is reflected in the administration of its policies, procedures, programs and activities and in its efforts to achieve a talented student body and workforce.

Through its policies, procedures and resources, Mines complies with federal law, Colorado state law, administrative regulations, executive orders and other legal requirements to prevent discrimination (including harassment or retaliation) within the Mines campus community and to address potential allegations of inequality or concerns for safety.