REPOST CWS Case Manager - Foster Care / 61013776
State of South Carolina
FreshPosted Feb 2
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Posted: February 2, 2026 (0 days ago)
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REPOST CWS Case Manager - Investigations / 61061608
State of South Carolina
Department of Social Services
Location
South Carolina, 29210
Salary
$45,721 - $53,100
per year
Type
Full Time
More Social Services jobs →Closes
February 9, 2026More State jobs →
Job Description
Summary
This job involves investigating reports of child abuse and neglect, working directly with families to provide support and services, and ensuring children's safety through assessments and team collaborations.
A good fit would be someone passionate about helping vulnerable children and families, with strong empathy, organizational skills, and the ability to handle sensitive situations under pressure.
The role requires on-call duties and ongoing training to maintain certification in child welfare.
Key Requirements
- Bachelor's Degree in Social Work, Behavioral Science, or Social Science
- Or Bachelor's Degree in any field plus one year of related experience
- Child welfare certification with 20 hours of annual training
- Ability to conduct timely investigations of child abuse and neglect reports
- Experience engaging families, professionals, and partners with empathy and respect
- Proficiency in documentation using CAPSS system and DSS policy compliance
- Willingness to perform on-call duties and emergency shelter services
Full Job Description
Special Notice: This is a REPOST -- Previous applicants need not re-apply for this position.
Job Duties:
The CWS Case Manager performs case management in the Child Welfare area of Investigations in accordance with DSS Policy, Mission and GPS Practice Model.
Conducting timely initial investigations of reports of child abuse and neglect and offering services to children and families who may have experienced or are at risk of experiencing child maltreatment.
Performs on-call duties as assigned.
Authentically engages families, other professionals within the agency, and external partners with empathy and respect; to include timely responses to telephone calls, emails, and texts.
Collaborates closely with law enforcement and legal when safety concerns are present. Completes legal packets when case has been identified as needing legal action or an EPC has occurred.
- Makes concerted efforts to locate and engage absent parents, relatives and fictive kin to support and join the child and family team (CFT). Participates in initial CFT meetings and ensures youth and families feel heard and have a voice in the teaming process.
- Recommends intervention services or activities to strengthen the family and safely maintain the child(ren) in the home based on the initial assessment of safety and makes timely service referrals. Documents recommended intervention services or activities on the Family Permanency Plan.
Maintains physical and electronic case record by composing clear, objective, and thorough documentation covering pertinent details of case activities per DSS policy and the GPS Practice Model.
Ensures all case management activities are documented in CAPSS system according to time frames established by DSS policy.
Ensures documentation meets quality standards and captures necessary elements pertinent to safety, permanency, well-being and case planning.
- Maintains child welfare certification. Completes 20 hours of training yearly to include certifications that are required yearly.
- Maintains an active routine of self-care and pursues support when necessary to minimize the threat of secondary trauma to physical and mental health. Understands the impact of trauma on families and secondary trauma on child welfare staff and applies principles to support families.
- Performs Red Cross shelter duty or other emergency shelter duties/services as directed.
- Other duties as assigned
Requirements
A Bachelor's Degree in Social Work, Behavioral Science, or Social Science.A Bachelor's Degree in any other field and one (1) year experience in a related field.
Additional Information
This application for employment with the SC Department of Social Services must be completed in its entirety.
A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole.
"See Resume" is not acceptable information for the completion of any part of the requirements of this application.
If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.
Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.
If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.
The South Carolina Department of Social Services offers an exceptional benefits package that includes:
- Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
- 15 days annual (vacation) leave per year
- 15 days sick leave per year
- 13 paid holidays
- Paid Parental Leave
- State Retirement Plan and Deferred Compensation Programs
DIVISION: CWS - Investigations/ York County
*Important Salary Information*
With the recent implementation of the Child Welfare salary plan funded by the General Assembly beginning in July 2021, front line case managers and team leaders (supervisors) will not only earn higher starting salaries when joining DSS than in previous years, but will also enjoy supplements to their starting salaries upon completion of training and competencies, attainment of BSW/MSW degrees for front line case managers, annual increases for years of continuous service, and salary increases upon attainment of established competencies/certifications for moving into Level 2 and Level 3 salaries.
New Child Welfare case managers will earn a starting salary of at least $45,721 during initial certification, depending on education level and degree type, with up-front starting salary supplements of 2.5% ($46,865) and 5% ($48,006) for candidates holding a Bachelor of Social Work (BSW) or a Master of Social Work (MSW) degree, and 10% ($50,293) for team leaders (supervisors), respectively.
Following completion of training certification, assignment of caseloads with one year of completed experience, quarterly adjustments will be made to move successful trainees into the Level 1 salary bracket and will receive at least a 15% salary increase (adjusting their salary to $52,843, $54,165 or $55,400 depending on degree type), and $58,125 for team leaders (supervisors) at that time.
Annual salary increases of up to 0.50% per year will be awarded on a quarterly basis for each consecutive year a Level 1 case manager remains in his/her class/position.
In January of 2022, DSS rolled out additional opportunities for case managers to progress from Level 1 to Levels 2 and 3, with increases in salary averaging 2.5% for each increase in the case manager’s level of expertise under the salary plan.
Level 2 and 3 child welfare staff will also see accelerated annual increases of 1% to 1.5% per year awarded for each continuous year served in his/her class/position.
Progression from Level 1 to Levels 2 and 3 requires completion of specified requirements in the Advancement Pathway which include additional training, skill development, and practice model aligned competencies that increase in complexity as the career path progresses.
Case reviews, data compliance reviews, field observations and employee self-assessments are used by supervisors to evaluate eligible employees’ demonstration of competencies and skills prior to approval to advance to the subsequent level.
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