Regional Traffic Management Center Supervisor

Full Job Description

NOTE: THIS IS A REPOSTING OF CS-2025-36895-10851. IF YOU APPLIED UNDER THE PREVIOUS POSTING WHICH WAS OPEN FROM NOVEMBER 21, 2025 TO DECEMBER 4, 2025, YOU CANNOT SUBMIT A NEW APPLICATION.

As a shift supervisor in the District Regional Traffic Management Center, you will keep the region moving safely and efficiently through the coordinated use of Intelligent Transportation Systems (ITS), improved communications, and incident management techniques. This is accomplished through the monitoring of video from closed circuit TV and making independent decisions during traffic incidents regarding proper incident management procedures such as activation and content of ITS devises and communication with incident stakeholders. Apply today to join a team dedicated to public service, infrastructure, and innovation!

Requirements

As a Regional Traffic Management Center Supervisor, you will take on a high-impact position where your leadership directly contributes to public safety and mobility by leveraging cutting-edge ITS systems and strategic incident management techniques.

You will be responsible for using CCTV and Advanced Traffic Management Software (ATMS) to inform the motoring public of real time traffic conditions, inclusive of making critical decisions and guiding operational responses during incidents.

Operators in this position also exercise effective communication with first responders, contracted freeway service patrol operators, media, and other affected agencies, both internal and external, to increase safety and allow motorists to make informed decisions regarding their commute.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 12:00 PM to 8:00 PM, Monday - Friday, with a 30-minute lunch.
• This position may require overtime.

Telework: You may have the opportunity to work from home (telework) part-time.

In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.

If you are unable to telework, you will have the option to report to the headquarters office in King of Prussia. The ability to telework is subject to change at any time.

Additional details may be provided during the interview.

• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of experience as a Regional Traffic Management Center Operator (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Two years of experience evaluating and coordinating information related to traffic data, incidents or conditions.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.

The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.

The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.

Additional Information

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.