Recreation Assistant (Leisure Travel Agent)

Full Job Description

About the position: This position will be assigned to the Little Rock AFB, AR - Information, Tickets and Travel facility.

This is a flexible appointment position with 0 hours guaranteed but can be scheduled up to 40 hours a week. May be required to work an uncommon tour of duty to include evenings, weekends, and holidays.

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities.

An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 02/20/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience: Must have responsible experience in clerical, office, cash handling, or retail sales work of any kind which demonstrates the ability to perform satisfactorily at the grade level of the position.

Experience must demonstrate knowledge of proper cash handling procedures, the ability to resolve common arithmetic problems used when receiving payment from customers, and the ability to operate a cash register or point of sale system.

Must be able to read, write, and speak English and be able to communicate effectively. Must possess skill in dealing with the public. Major Duties:

Performs the full range of travel agent and related functions for the Little Rock AFB ITT office: Provides assistance and information on commercial airline flights, rail passage, cruises, tours, sporting events, vacation packages, hotels, and car rentals to customers, both walk-ins and callers.

Researches travel and tour issues and provides clear and accurate information to patrons. Coordinates leisure travel information and referral services for both individual and group customers.

Informs customers of all pertinent travel and lodging polices, restrictions, and itineraries. Follows updated guidance provided.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12880730