Recreation Assistant

Full Job Description

This position is Non-appropriated Fund (NAF) and will be assigned to the ITT Office on Lackland AFB in San Antonio, TX. This is a Regular Part Time position with guaranteed 20 hrs. per week.

Employees appointed to a Regular category position are eligible for benefits. Who May Apply: Open to everyone.

Applicants will be categorized by preference(s) and/or priority consideration eligibilities.

An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 03/04/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience: Applicant must have experience as a cashier and cash handling in the customer service industry, working directly with customers in person.

Knowledge, Skills and Abilities (KSA's): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1.

Practical experience of travel, tour and recreation activities, rules, procedures. 2. Ability to work in fast paced environment. 3.

Must have effective communications, interpersonal, and customer service skills. 4. Must have experience with using Excel. 5. Must be able to follow oral and written instructions and procedures. 6.

Ability to multi-task and apply attention to detail. 7. Knowledge of the San Antonio area and experience in local tourism industry is preferred.

**NOTE: Those qualified applicants who meet both the minimum qualification requirement(s) and highly preferred criteria(s) will be considered best qualified for this position and will be referred to the selecting official(s) first for consideration.

All other applicants will be referred as needed and requested by the selecting official(s).

**Reminder to Applicants: Your experience has to be clearly identified in your resume in order to receive consideration.

If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified and you will no longer be considered for this position.

Major Duties:

The purpose of this position is to provide support and assistance to patrons of ITT activity by selling tickets for local, in-state and national attractions, theme parks and events for our Military and their family.

This position may also function as a tour guide/escort for in state and out of state tours.

This position sells over the counter and internet-based tickets for Local and National Attraction Theme Parks. Takes reservations for tours.

Provides local information on local amusements and general tourist information. Responsible for and maintains personal allotment of tickets.

Orders tickets from management when needed, maintains daily ticket inventory log for accountability.

maintains stock record cards on all tickets and annotates both issue and sales to maintain accountability. Collects money through cash, check and charges. Issues receipts for all sales.

Prepares daily individual Cashier's Report at the end of shift. Completes end of month inventory for all tickets under their responsibility.

May be asked to perform as a tour escort for instate and out of state tours. Accompanying the tour group by acting as guide, insuring transportation and reservation are in order.

Account for passengers on tour to ensure a successful trip. Replenishes brochures on racks and orders when out of stock.

Ensures work environment is clean; vaccuming, sweeping, mopping of floors, wiping down all glass areas.

Will work under supervision of Information, Tickets and Travel Manager who provides guidance when perfomring new or procedurally complext duties. Performs other duties as assigned.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12896374