RECREATION AID (BOWLING CENTER FRONT DESK/SNACK BAR OPERATOR)

Full Job Description

This position is located at the Bowling Center, Andersen Air Force Base, Guam.

The mission of Joint Region Marianas (JRM) Warfighter & Family Readiness (WFR) is to provide the highest quality programs and services to the military community through self-sustainment across all quality of life programs.

In order to qualify for this position, resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position.

Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S.

Department of Education in order for it to be credited towards qualifications.

Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education (http://www.ed.gov/admins/finaid/accred/).

Applicants qualifying based on education, time in grade, credentials, certification, training and/or module completion MUST provide proof of education (i.e.

official transcripts/high school diploma), personnel action or SFS0, credentials, statement of service, certification, training and/or module completion at the time of resume submission.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Knowledge of basic food handling techniques. Knowledge of, or the ability to learn, the basic rules and requirements of bowling. Knowledge of the activities and assigned area of responsibility.

Knowledge of cash handling procedures. Knowledge of basic arithmetic. Knowledge of sanitation requirements for the assigned area of responsibility. Ability to read and understand written material.

Ability to work tactfully and be courteous of others. Ability to communicate effectively in English, orally and in writing. Ability to perform routine housekeeping tasks.

Ability to present a neat, well-groomed appearance at all times. Ability to recognize intoxicated or unruly patrons and to notify manager on duty.

Work requires walking, carrying, lifting items weighing up to 50 pounds, standing, stooping and bending. Major Duties:

Major duties and responsibilities are summarized below. Incumbent serves as a Recreation Aid, providing customer service and support for the Bowling Center Front Desk and Snack Bar.

Front Desk duties: Incumbent serves as a Recreation Aid, providing customer service and support for the Bowling Center Front Desk and Snack Bar. Greets patrons upon arrival and answers telephones.

Advises patrons of services, activities and food offerings and answers inquires. Uses a Point of Sales system to assign bowling lanes, billiard tables and reserve lanes for groups.

Completes daily activity reports (DAR) and ensures proper deposit of receipts. Issues shoes according to size needed. Ensures leagues start bowling at scheduled times.

Performs necessary housekeeping tasks in assigned spaces to ensure proper standards of appearance, safety and cleanliness.

Ensures proper security and closing procedures are followed to prevent fire or theft. Snack Bar duties: Sells food items, beverages, and bottled beer from the Snack Bar.

Computes charges and collects payment for food and beverage items. Completes daily activity reports (DAR) and ensures proper deposit of receipts. Expedites/delivers food orders.

Makes coffee and serves fountain drinks. Sets up and cleans coffeemaker/beverage dispenser replenishing product as needed.

Ensures proper display and marking of prepared food items A complete list of duties and responsibilities will be provided at the time of hire.