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Posted: January 7, 2026 (8 days ago)

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Public Service Attendant Gen Spec Serv ASFME

City of Detroit

General Services

Recent

Location

Salary

$31,980 - $31,980

per year

Type

Closes

January 15, 2026

Job Description

Summary

This job involves working as a lead attendant at a city recreation facility, handling customer service tasks like processing payments, directing visitors, setting up events, and keeping the area clean and orderly.

It's a hands-on role that requires interacting with the public in a busy environment, both indoors and outdoors.

A good fit would be someone with customer-facing experience who is reliable, physically able, and comfortable with basic clerical and manual work.

Key Requirements

  • At least 17 years of age
  • One year of experience in public service or customer-facing roles
  • Ability to process payments using point-of-sale systems and prepare financial reports
  • Eligible to obtain a valid food handler’s card
  • Complete training in basic first aid and CPR within 90 days of hire
  • Knowledge of registration software systems and ability to operate a personal computer
  • Physically able to lift up to 30 lbs, stand for extended periods, and work in various weather conditions

Full Job Description

GENERAL SERVICES DEPARTMENT
RECREATION DIVISION

PUBLIC SERVICE ATTENDANT


Under general supervision, as a lead person, to perform work involving contacts with the public and minor clerical and/or manual tasks in connection with the operation of a municipal commercial public service enterprise or similar.

Requirements

  • Use a point-of-sale system to process payments and monitor sales.
  • Act as a point-of-sales person to process financial transactions at a recreation facility.
  • Prepares reports and accounts for cash taken in.
  • Directs patrons to appropriate programs and program areas.
  • Directs visitors to the various exhibits, galleries, or staff offices.
  • Set up and breakdown of activities and events which includes moving tables, chairs and other equipment.
  • Assist in maintaining order.
  • Assist with monitoring activities as needed throughout the facility.
  • Maintains premises in a clean and orderly condition which includes performing minor cleaning of areas after events or programs as needed.
  • Assist in crowd control at various events.

Qualifications

  • At least 17 years of age.
  • One (1) year experience in public service or other activities involving contacts with the public.

Additional Information

Supplemental Information

Evaluation Plan

  • Interview: 70%
  • Evaluation of Training, Experience & Personal Qualifications: 30%
  • Total of Interview and Evaluation T.E.P: 100%

Additional points may be awarded for:

  • Veteran Points: 0 – 15 points
  • Detroit Residency Credit: 15 point

LRD:09/25/2025

Licensing and Certifications
Must be eligible and able to obtain a valid food handler’s card.

Individuals entering this class are required to complete a training course in basic first aid and CPR within 90 days of hire.
Knowledge, Skills and Abilities
Ability to operate or knowledge of registration software systems.
Skill in interacting tactfully and effectively with staff and the general public.
Ability to communicate effectively, orally and in writing.
Ability to operate a personal computer.
Distinguishing Characteristics

Physical Demands
Work assignments involve bending, stooping, walking and standing for extended periods of time.
Must be able to lift-up to 30 lbs.
May be required to demonstrate ability to perform tasks related to the job.

Work Environment
Work is performed indoors and outdoors with exposure to all seasonal conditions. Work may expand to other locations such as Hart Plaza, Brennan Pool, or local parks.

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Posted on NEOGOV: 1/7/2026 | Added to FreshGovJobs: 1/8/2026

Source: NEOGOV | ID: neogov-detroit-5010647