Public Information Officer (Case Manager)

Full Job Description

The Public Information Officer is responsible for managing assigned cases and serving as a point of contact for all Sunshine Law requests submitted to the Department of Justice Services.

This position ensures timely, accurate, and compliant responses to public records requests while safeguarding confidential information and maintaining transparency in accordance with Missouri Sunshine Law and departmental policies.

This is a fulltime in person position.

As an employer, St. Louis County cares about the health and well-being of our employees.

In an effort to provide for the best possible work-life balance, the County offers a generous benefit package which includes affordable health insurance, dental and vision coverage, 4 weeks of Paid Time Off the first year, 11 paid holidays, deferred benefit retirement plan, paid life insurance as well as short- and long-term disability.

To learn more County benefits, please visit Competitive Benefits - St. Louis County Website

St. Louis County Government is a qualified agency for the Public Service Loan Forgiveness program managed by the Federal Government. For more information regarding this program, please visit Public Service Loan Forgiveness | Federal Student Aid

Requirements

Essential Function Examples

Receive, review, and process all Sunshine Law requests submitted to the Department of Justice Services.

Coordinate with internal and external departments and agencies to gather, verify, and compile requested records.

Ensure compliance with Missouri Sunshine Law, departmental policies, and confidentiality requirements.

Prepare official responses, including necessary redactions, to protect sensitive information.

Maintain detailed logs and documentation of all requests and responses for auditing and reporting purposes.

Communicate professionally and promptly with requesters regarding status and outcomes of requests.

Assist with case management duties as assigned, including maintaining accurate records and reports.

Support departmental transparency initiatives and participate in training related to public records compliance.

Perform other related duties as assigned.

Marginal Function Examples

Perform other duties as required or assigned.

Qualifications

Bachelor’s degree in criminal justice, Public Administration, Legal Studies, or a related field.

Minimum of [3] years of experience in case management, public records compliance, or a related role.

Strong knowledge of Missouri Sunshine Law and public records regulations.

Excellent written and verbal communication skills.

Ability to manage multiple requests and meet strict deadlines.

Proficiency in Microsoft Office Suite and document management systems.

Preferred Qualifications

Experience working in corrections or justice services.

Familiarity with legal compliance and confidentiality standards.

Strong organizational and analytical skills.

Valid driver’s license.

Additional Information

SELECTION AND APPOINTMENT:A selection committee will evaluate the qualifications of each applicant which will include recentness and appropriateness of the applicant's education and experience, answers to the supplemental questions, results of employment references investigated and any other appropriate information available.

The selection committee will admit to the interview only those persons who possess the most job related qualifications and may establish admittance criteria beyond the minimum qualifications stated above.

The interview will comprise 100% of the applicant's earned grade. A candidate must earn a qualifying grade of 70 or more on the interview to be eligible for appointment.

After initial interviews with the selected candidates are conducted, an email will be sent to the address on file with instructions on how to complete and submit a Conviction Questionnaire.

Candidates have 3 days to complete the required questionnaire.

The five top ranking candidates, based on the final grade, will be certified to the Department Director/Appointing Authority who will make the final decision.

All applicants conditionally offered a merit position will be required to submit to urinalysis to screen for illegal drug use prior to appointment.

Screening will be performed by a reputable clinical laboratory. The cost of screening will be covered by the County.

HOW TO APPLY: Applicants interested in applying for this position should visit our website at www.governmentjobs.com/careers/stlouis. We only accept On-line applications.

EQUAL EMPLOYMENT OPPORTUNITY POLICY: The policy of the Civil Service Commission of St.

Louis County is to support fair and equitable employment opportunities for all persons regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, veterans' status or political affiliation.

Call the Division of Personnel at (314) 615-5429 for more information on this policy.

St. Louis County
Division of Personnel, 7th Floor
Clayton, MO 63105
(314) 615-5429
Relay MO 711 or 800-735-2966
An Equal Opportunity Employer
Fax: (314) 615-7703
www.stlouiscountymo.gov