Psychologist Program Manager- HBPC

Full Job Description

The Home Based Primary Care (HBPC) program targets frail, chronically ill veterans who require interdisciplinary health care teams, continuity, coordination of care, and the integration of diverse services to cover their complex medical, social, rehabilitative.

The HBPC Program Manager is a leader of a broad based interdisciplinary health care team that uses broad-based clinical, administrative and supervisory knowledge, skills and abilities to serve veterans enrolled in the HBPC program.

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency.

Psychologists must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, Chapter 3, section A, paragraph 3j. Education.

Have a doctoral degree in psychology from a graduate program in psychology accredited by the American Psychological Association (APA), the Psychological Clinical Science Accreditation System (PCSAS), or the Canadian Psychological Association (CPA) at the time the program was completed.

The specialty area of the degree must be consistent with the assignment for which the applicant is to be employed.

For the purpose of meeting this requirement, the term "specialty area" refers to the specific specialty areas recognized by the accrediting body and not to specific job duties that might require special skills.

Currently, APA accredits doctoral programs in the specialty areas of clinical psychology, counseling psychology, school psychology, or combinations of two or more of those areas.

PCSAS accredits doctoral programs in psychological clinical science. CPA accredits doctoral programs in clinical psychology, counseling psychology, clinical neuropsychology, and school psychology.

There are no job assignments in VHA that require the skills of a school psychologist; therefore, an applicant with a degree in the specialty area of school psychology is not eligible for appointment.

Strictly for the purpose of determining eligibility for appointment as a psychologist in VHA, there is no distinction between the specialty areas (with the exception of school psychology) -OR- Have a doctoral degree in any area of psychology and, in addition, successfully complete a re- specialization program (including documentation of an approved internship completed as part of the re- specialization program) meeting both of the following conditions: (a)The re-specialization program must be completed in an APA or a CPA accredited doctoral program; AND (b) the specialty in which the applicant is retrained must be consistent with the assignment for which the applicant is to be employed.

NOTE: The applicant must provide an official transcript and/or certificate documenting the completion of the re-specialization program, which includes completion of an APA or CPA internship.

[Psychologists who have successfully completed a re-specialization program as described above and who were employed by the Department of Veterans Affairs prior to the implementation of this standard are considered to have fully met the educational requirements of these qualification standards.] - OR - Have a doctoral degree awarded between 1951 and 1978 from a regionally-accredited institution, with a dissertation primarily psychological in nature.] AND Internships Have successfully completed a professional psychology internship training program that was accredited by APA or CPA at the time the program was completed and that is consistent with the assignment for which the applicant is to be employed - OR - New VHA psychology internship programs that are in the process of applying for APA accreditation are acceptable in fulfillment of the internship requirement, provided that such programs were sanctioned by the VHA Central Office Program Director for Psychology and the VHA Office of Academic Affiliations at the time that the individual was an intern - OR - VHA facilities that offered full-time, one-year pre-doctoral internships prior to PL 96- 151 (pre- 1979) are considered to be acceptable in fulfillment of the internship requirement - OR - Applicants who completed an internship that was not accredited by APA or CPA at the time the program was completed may be considered eligible for hire only if they are currently board certified by the American Board of Professional Psychology in a specialty area that is consistent with the assignment for which the applicant is to be employed.

(NOTE: Once board certified, the employee is required to maintain board certification.) - OR - Applicants who have a doctoral degree awarded between 1951 and 1978 from a regionally- accredited institution with a dissertation primarily psychological in nature may fulfill this internship requirement by having the equivalent of a one-year supervised internship experience in a site specifically acceptable to the candidate's doctoral program.

If the internship experience is not noted on the applicant's official transcript, the applicant must provide a statement from the doctoral program verifying that the equivalent of a one- year supervised internship experience was completed in a site acceptable to the doctoral program.

NOTE: Psychologists who meet the requirements of this revision and who were employed by the Department of Veterans Affairs prior to the implementation of this standard are considered to have fully met the requirements of this qualification standard.] Licensure.

Hold a full, current, and unrestricted license to practice psychology at the doctoral level in a State, Territory, or Commonwealth of the United States, or the District of Columbia.

Board Certification.

Persons hired to psychology positions in the VHA who completed an internship that was not accredited at the time the program was completed must be board certified by the American Board of Professional Psychology in a specialty area that is consistent with the assignment for which the applicant is to be employed.

The board certificate must be current and the applicant must abide by the certifying body's requirement for continuing education.

Driver's License Requirement: A current, Valid State issued Driver's License is required for this position. Grade Determinations: HBPC Psychology Program Manager, GS-14 Experience.

At least three years of experience as a professional psychologist, with at least one year equivalent to the GS-13 grade level. Demonstrated Knowledge, Skills, and Abilities.

In addition to the experience above, the candidate must demonstrate all of the following KSAs: Ability to organize work, set priorities, delegate tasks, and meet multiple deadlines.

Knowledge of and ability to utilize evidence based practices and clinical practice guidelines appropriately and ability to guide staff in using these tools.

Ability to deal effectively with individuals or groups. Skill in managing and directing the work of others to accomplish program goals and objectives.

Ability to translate management goals and objectives into well-coordinated and controlled work operations. Ability to establish and monitor production and performance priorities and standards.

Ability to analyze organizational and operational problems and to develop and implement solutions that result in sound operation of the program.

Preferred Experience: Prior experience with Home Based Primary Care. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

Physical Requirements: The work is primarily office based. Some standing, bending and carrying light items such as books, medical records and paper are required.

Due to the nature of the work, the incumbent may come in contact with veteran patients who are confused, intoxicated or have a contagious condition.

Ability to drive a car and have a valid state license is required. Exposure to dangerous situations in the community from traffic accidents to crime is also possible.

Position often places the incumbent in a position of stress. Major Duties:

Responsible for the day-to-day operation of the HBPC program. This includes planning, directing, budgeting, monitoring, & evaluating the program.

Determine HBPC program goals, working independently & with HBPC Medical Director in the development of plans for the attainment of these goals.

Identifies program resource requirements, ensures appropriate acquisition & allocation of essential resources & account for the effective utilization of available resources in support of program activities.

Identifies & implements changes in the organizational structure of the HBPC program essential to ensuring confluence with changes in the treatment needs of the patient population.

Consider, from an informed perspective, a broad spectrum of factors when making programmatic decisions or recommendations to management including labor-management relations, public policy positions, effects on other VA & non-VA organizations/activities.

Ensures effective integration of program efforts/activities with other medical Center operations & with community-based agencies & activities.

Establishes, comprehends, interprets, & effectively communicates program emphasis, operating policy, & overall treatment philosophy to other operational entities.

Manages general personnel policies & established practices regarding program operations as they relate to key employees & management actions with possible serious repercussions.

Ensures compliance with local & system-wide program policy manuals & directives. Serves as a resource person in the medical center for questions regarding HBPC.

Demonstrates leadership in addressing ethical issues that impact patients & staff in or beyond the organization & in the local health care community.

Develops educational programs for staff & students of various disciplines, including fellows & residents. Forecast new knowledge needs for a changing environment.

Plans, implements, & evaluates strategies to meet those needs. Acts as a liaison for the HBPC program to assure compliance with local & system-wide program policies & directives.

Aggregates, benchmarks, & analyzes data at a facility, programmatic, & VISN level.

Directs the clinical services offered by the program to ensure that the program complies with all VHA & Joint Commission Standards for Accreditation of Home Care, as well as VISN & VACO priorities.

Ensures the HBPC program follows all requirements of the Joint Commission Manual for Home Care, including chapters on medication management, safety, infection control, & human resources.

Tracks & trends data on the success of patient safety goals as appropriate, patient satisfaction, & infection control; this data is compared & presented within the VISN to provide benchmarking & opportunities for improvement.

Manages deadlines for special projects requiring significant expenditures of time & effort while maintaining the smooth operations of the program.

Ensures that all program reports, data analysis, & ad hoc reports are completed accurately & submitted timely.

Assists the team in developing & implementing local HBPC policies & procedures, including performance improvement, patient safety, utilization review, emergency preparedness, staff safety, & implementation of National Patient Safety Goals.

Responsible for the reporting mechanisms for patient satisfaction, emergency management, & infection control to the appropriate committees.

Manages human resources for the HBPC program, including selecting qualified staff in collaboration with the HBPC Medical Director & the appropriate Service Chief, orienting & mentoring the staff, & promoting the staff development & professional growth to ensure competency.

Directs & tracks program resources, as well as monitoring & assessing staff productivity, to include collaborating with the Office of Information Technology to ensure accurate reporting of HBPC clinical, administrative & workload data.

Provides programmatic direction, advice, counsel, & instructions to individual professional staff members on clinical & administrative matters in the HBPC program.

Uses conflict management & negotiation skills in order to work with other managers. Conducts supervisory home visits with HBPC staff.

Work Schedule: M-F 8am-4:30pm Recruitment Incentive (Sign-on Bonus): Not authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary & regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).

Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 56275-0 Permanent Change of Station (PCS): Not Authorized