Provider Support Coordinator (PPMII)

Full Job Description

The Department of Community and Human Services values diverse perspectives and life experiences.

The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.

King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.

Within DCHS, the Developmental Disabilities and Early Childhood Supports Division (DDECSD) is responsible for planning, coordinating, implementing, and maintaining services to meet the needs of children from prenatal to five, their families, and caregivers; people with developmental disabilities and delays and their families, and community-based organizations.

Our division is seeking team members who are committed to promoting racial, social, and economic equity for all people in King County.

The Provider Support Coordinator will serve on the Provider Supports Team, which is responsible for the equitable development, procurement, negotiation, and monitoring of contracts with community-based organizations serving individuals and families in King County.

Additionally, this position will be responsible for ensuring compliance with the terms and conditions of the Division’s revenue contracts and reporting on contract deliverables to funders.

This position will primarily support contracts for the division’s Best Starts for Kids (BSK) strategies, which include but are not limited to Workforce Development (WFD), Universal Developmental Screening and Promotion (UDSP), Infant-Early Childhood Mental Health (IECMH), Innovations, and School-To-Work (STW), or other contracts as assigned.

All contracts and monitoring coordinators within our division cross-train and may be asked to support other strategies.

Best Starts for Kids is King County's initiative to improve the health and well-being of residents by investing in promotion, prevention, and early intervention for children, youth, families, and communities.

This work is relational, transparent, and equitable in accordance with Best Starts for Kids and DDECSD values.

The selected applicant will join two other Provider Support staff on the Provider Supports Team in managing the overall portfolio of DDECSD contracts and will support each other’s contracts depending on capacity and need.

This position will work together to align and document practices and procedures, and with the Provider Supports Capacity Building Manager to identify DDECS providers who may benefit from capacity building supports.

Our Division is seeking team members who are committed to promoting racial, social and economic equity for all people in King County.

The Provider Support Coordinator will use an equity and social justice approach throughout the contracting processes.

The Provider Support Coordinator will report to the Provider Support Team Lead within DDECSD.

WHO MAY APPLY: This position is open to all qualified candidates who meet the minimum qualifications. Interviews for this selection process will take place on or around 3/9/2026.

APPLICATION PROCESSIf you are interested in pursuing this position, please follow the application instructions carefully.

If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or if you have questions, please contact the recruiter listed on this job announcement.The following items are required to be considered for this vacancy:

• NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
• Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)

Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application.

Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

This selection process may also be used to create a pool of candidates for current and future career service, term-limited temporary, and special duty opportunities. The pool will be active for 6 months.

WORK SCHEDULE/CONDITIONS: This position is scheduled to work 40 hours per week, Monday - Friday, 8 am - 5 pm. This position meets the provisions of the Fair Labor Standards Act and is overtime eligible with supervisory pre-approval. This position is represented by Protec17.

MISSION CRITICAL POSITION STATUS: This position has been designated Non-Mission Critical.

Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather.

For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency.

TELEWORKING REQUIREMENT: DCHS works in a hybrid model, with days in the office as well as telecommuting.

The work associated with this position will be performed through a combination of teleworking, complemented with onsite work and meetings in Seattle, Tukwila, Northgate, and other locations around the county as needed.

Employees will have access to shared workspaces at various King County facilities. The primary onsite location is TUKWILA at 645 Andover Park West, Tukwila, WA 98188.

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

King County has a robust collection of tools and resources to support working remotely.

The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.

Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

RECRUITER: Greg Mallory, grmallory@kingcounty.gov

Requirements

• Embed equity, centering racial justice and disability justice throughout contracting and monitoring processes.
• Serve as the primary point of contact for assigned contracts in the division and support other division contracts.
• Build strengths-based, collaborative relationships with contracted community partners focused on continuous quality improvement.
• Participate in related program activities to support knowledge and relationships with assigned contracted providers.
• Conduct all contract procurement, management, and monitoring in alignment with department and division policies and procedures, as well as the County’s Equity and Social Justice Strategic Plan and Best Starts for Kids values.
• Partner and collaborate with internal teams, including but not limited to DCHS’ centralized Contracts & Procurement Unit, the Agiloft Team, Performance Measurement and Evaluation, DDECS Fiscal, and Division Team members in all procurement, contract development, and contract monitoring processes.
• Lead coordination efforts to drive procurement, contracting, and amendment processes. Coordinate procurements in collaboration with Division Team members and DCHS's centralized Contracts & Procurement Unit.
• Plan, schedule, and conduct contract monitoring visits and complete reports with contracted providers in alignment with department and division policies and procedures, and in collaboration with Division team members.
• Provide and/or arrange for follow-up training and technical assistance to monitoring activities to assure compliance with federal, state, and county requirements.
• Identify DDECS provider support needs and coordinate with Technical Assistance and Capacity Building programs.
• Manage deliverables from contracted providers and report on deliverables to revenue funders.
• Support completing revenue contracts and deliverables.
• Support meeting DCHS continuous quality improvement deliverables.
• Serve as a subject matter expert for the Division on contracting, procurement, and monitoring processes.
• Provide technical assistance to DDECS teams on internal systems related to procurements, contracting, and contract monitoring.
• Document policies and procedures and engage in process improvement for increased equity, clarity, and efficiency.
• Utilize County-approved technology and software to complete tasks.
• Perform other duties as assigned.

Qualifications

• Deep knowledge of equity and social justice principles and practices.
• At least two years of professional experience and/or an equivalent combination of professional and lived experience working with the developmental disabilities and/or early childhood service systems.

• At least four years of relevant project coordination experience in social services, including one year of contract management experience, or an equivalent combination of education and experience.
• Demonstrated knowledge of compliance and continuous quality improvement strategies in a human service setting.
• Ability to work with creativity and flexibility, both independently and as a team member; to work under deadlines and on a number of tasks simultaneously, and to organize and prioritize quickly in response to changing needs.
• Skills and abilities working collaboratively with all community members, including families, culturally specific and community-based groups, service providers, and co-workers.
• Ability to identify intersecting issues, challenges, and opportunities for collaboration across internal and external partners, including strategies to promote equity.
• Experience providing engaging trainings and/or technical assistance with diverse groups using adult learning approaches.
• Skills in communicating complex information to diverse audiences for understanding and decision-making.
• Experience coordinating complex, long-term, multi-partnered projects, including skills in tracking project steps and effective communication.
• Proficiency in the use of Microsoft Office 365, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint.
• Valid Washington State Driver's License or ability to travel throughout the County in a timely manner.

Desired Experience, Qualifications, Knowledge, Skills

• Two years of professional experience in quality assurance/contract monitoring at the provider, state, or local government level.
• Experience with government procurement processes and requirements.
• Experience with equity-focused contracting and provider support efforts.
• Experience effectively supporting home cultures and languages of individuals and communities, as well as bicultural and/or bilingual skills are preferred.
• Experience using Agiloft, King County’s contract management system, preferred.

Additional Information

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully.

If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.