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Posted: February 2, 2026 (18 days ago)

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Project Development Analyst - DBNS

City of Indianapolis

Business and Neighborhood Services

Older

Location

Salary

From $49,914.36

per year

Type

Closes

May 4, 2026

Job Description

Summary

This job involves reviewing and issuing permits for building projects in homes, businesses, and factories to make sure they follow city rules and laws, while helping people understand the process and fixing any issues that come up.

It also includes keeping records up to date, training others, and sometimes testifying in court about permit decisions.

A good fit would be someone detail-oriented with experience in regulations or customer service who enjoys problem-solving and working with the public.

Key Requirements

  • Review and issue permits for commercial, industrial, and residential projects while ensuring compliance with laws, codes, and ordinances
  • Interpret and resolve questions about codes, ordinances, and procedures
  • Maintain and update permit records and develop related reports
  • Assist customers with permit procedures, building codes, and zoning ordinances via phone, email, or in person
  • Initiate enforcement actions, revoke erroneous permits, and provide legal testimony in court
  • Collaborate with other departments and teams on permit issues and process improvements
  • Attend training, create standard operating procedures, and participate in public presentations

Full Job Description

The purpose and mission of the Department of Business & Neighborhood Services (DBNS) is to protect and improve the quality of life of persons and animals in the City of Indianapolis.

DBNS is the City of Indianapolis and Marion County’s principal department responsible for business licenses, residential and commercial permits, and the enforcement of the Revised Code of Ordinances of the Consolidated City and County.

The department also oversees operations at the city’s animal shelter, Indianapolis Animal Care Services.


Job Summary
Position is responsible to provide expertise in plan review and permit issuance, ensuring compliance with applicable federal, state, and local laws, ordinances, petitions, rezonings, variances, and codes. 

Equal Employment Opportunity
The City of Indianapolis Marion County is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.

Requirements

  • Reviews and issues permits for commercial, industrial, and residential projects (ILP, Structural, Sign, Wrecking,) to ensure compliance with all applicable laws, codes, ordinances, and procedures.
  • Resolves code, ordinance, and procedure interpretations relative to applicable requirements.
  • Updates and maintains records on permits.
  • Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes and work cooperatively and jointly to provide quality seamless customer service.
  • Researches and revokes, when necessary, permits that have been issued in error or issued based on inaccurate information provided.
  • Act as witness in court proceedings and/or provide legal testimony related to issued or revoked permits
  • Assists customers with interpretation and application of permit procedures, building codes, and zoning ordinances.
  • Develops and implements reports.
  • Initiates and processes enforcement actions.
  • Receives, reviews, and issues Master permits.
  • Receives, reviews and issues on-line Structural and Master permits.
  • Receives, reviews, files, and maintains correspondence received from the Indiana Department of Fire and Building Services regarding projects they have released for construction.
  • Assists in the training of new Project Development Analysts.
  • Receives and answers inquiries received via the internet, phone, and written correspondence regarding our department, codes, ordinances, and permit procedures.
  • Receives, reviews, and directs forms necessary in submitting and receiving submittals and approvals for development within designated Wellfield districts.
  • Communicates with Inspections, Current Planning, Information Services, Infrastructure, Township Administrators, Supervisors, and Managers regarding issues, problems, and procedures with cases under review, issued permits, and revoked permits.
  • Works with Civicnet maintaining current web related applications and the development of new web related applications. 
  • Attends meetings as part of the Tidemark Review Team and review and approve proposed changes and improvements to be implements.
  • Presents public presentations.
  • Investigates questions and complaints regarding problems with permits and coordinate resolution.
  • Creates and maintains SOPs related to permit reviews, issuance, and procedures.
  • Receives and processes requests for Zoning Verification and Zoning History letters.
  • Attends regular training to develop and strengthen skills needed to perform job.This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.

    Qualifications Bachelor’s degree in related field of study required. One (1) year of related experience may be substituted for each year of formal education.

    The ability to obtain a working knowledge of all applicable building codes, ordinances, and procedures. Ability to prioritize and handle varied assignments and heavy workload.

    Ability to review plans, specifications and determine necessary permits required. Ability to read and interpret blueprints plans, and specifications.

    Ability to understand and interpret applicable ordinances, codes, and procedures.

    Ability to communicate effectively, both orally and in writing on technical, complex, or controversial matters with inspectors, contractors, and public.

    Ability to operate a computer and learn various related applications. Must have a valid driver’s license.

    Permit Technician, Residential Building Inspector, and Building Plans Examiner Certifications must be attained within 2 years of hire.

    Must utilize computer software such as Arc View, ArcInfo, and Pictometry, to update and maintain the Geographic Information System in the Permits Division Preferred Job Requirements and QualificationsThree or more years of experience as a financial professional.

    Prior professional experience in government or non-profit employment.

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Posted on NEOGOV: 2/2/2026 | Added to FreshGovJobs: 2/3/2026

Source: NEOGOV | ID: neogov-indianapolis-5221009