Victim Programs Services Manager (Open and Promotional)
County of San Mateo
Posted: February 19, 2026 (0 days ago)
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United States Army Installation Management Command
Department of the Army
Location
Maryland
Salary
$125,000 - $165,000
per year
Type
Full-Time
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This job involves leading family support and recreation programs at an Army base, managing everything from financial operations and community events to youth services and fitness activities to boost soldiers' morale and well-being.
A good fit would be someone with strong leadership experience in running large, diverse teams and programs, especially in military or nonprofit settings where they can handle budgets, staff supervision, and adapting to changing missions.
It is the applicant's responsibility to read all sections and associated links in this vacancy announcement. The U.S.
Army Installation Management Command integrates and delivers base support to enable readiness for a globally responsive Army. We are the Army's Home - Be an Army Civilian- Go Army!
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QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT.
Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position.
One year of specialized experience directly related to the duties described above.
Qualifying experience must have been equivalent to the next lower level in the normal line of progression for a Director FMWR. Experience must reflect multiple FMWR program work.
Possess demonstrated leadership and oversight of a successful profit generating medium/large business organization, ensuring programs and activities are managed and operated on a sound financial basis or demonstrated experience taking corrective action.
Possess demonstrated ability to execute Human Resources Program, supervise personnel to include subordinate supervisors, and execute organization personnel management responsibilities.
All Qualified applicants will be rated against the highly qualifying criteria by a rating panel for evaluation of the quality and extent of your total accomplishments, experience and education.
Those applicants determined to be highly qualified will be referred to the hiring official for consideration. The highly qualified candidates may undergo an interview and reference checks.
All answers to the Highly Qualifying Criteria must be demonstrated in your resume to get credit.
Possess five (5) years of executive management experience in a diverse organization, which includes supervising the various stages of planning, coordination, execution, and after-action review of the mission.
Possess three (3) years of professional experience in a supervisory or program management role in multiple programs within the Directorate of Family and Morale, Welfare and Recreation (i.e., NAF Support, Business, Recreation, Child and Youth Services, Army Community Services).
Possess two (2) years of professional experience mentoring subordinate staff and building cohesive teams within an organization that experiences multiple transitions in mission and resources.
Major Duties:
Serves as the Programs Director, Family and Morale, Welfare and Recreation (FMWR) for a small/medium garrison with full responsibility and managerial authority to plan and direct FMWR programs on a complex multi-mission Army installation.
Develops broad mission requirements and objectives; plans for accomplishment of objectives; reviews status and progress; provides management guidance and direction; and provides advice and/or decision on policy matters.
Directs and oversees FMWR programs activities. Develops organizational vision, goals, plans, and objectives.
The FMWR programs encompass: Nonappropriated Funds Resource Management Division, (NAF Financial Management, Marketing, Major Construction, Private Organizations, Commercial Sponsorship, Property Management, Internal Review and Management Controls, Supply, Warehouse and Maintenance, Public-Private Ventures, Information Technology and Contracting programs).
Community Recreation Division, (Sports and Fitness, Entertainment, Automotive, Parks and Picnic Areas, Library, Arts and Crafts, Community Activity Centers, Better Opportunities for Single Soldiers (BOSS), Outdoor Recreation, and Leisure Travel).
Community Business Division, (Clubs, Food-Beverage-Entertainment-Bowling-Golf- Recreation and Mobile Snack Facilities, Theme Restaurants, Rod and Gun Clubs, Lodging Operations, and NAF Recycling program).
The Director, FMWR oversees all phases of major projects to ensure integration and coordination within established time-frames and maintains FMWR goals and objectives.
Ensures programs are consistent with commitments and policy, as well as measurable performance criteria. Conducts periodic program review and analysis briefings.
Represents the Garrison Commander for FMWR activities and serves as the principal advisor and authority on matters impacting the FMWR programs.
Exercises the full range of personnel management responsibilities.
Provides technical guidance and administrative oversight through direct and indirect supervision of subordinate supervisors and employees.
** Incumbent is required to submit a Financial Disclosure Statement, OGE-450, Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position and annually, in accordance with DoD Directive 5500-7-R, Joint Ethics Regulation, dated 30 August 1993.
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