Management and Program Assistant
Defense Logistics Agency
FreshPosted Mar 31
✓ Fresh Listing
Posted: March 31, 2026 (2 days ago)
This job was posted recently. Fresh listings typically have less competition.
Program Support Assistant
Veterans Health Administration
Department of Veterans Affairs
GS-6 Pay Grade
Base salary range: $37,764 - $49,094
Typical requirements: 1 year specialized experience at GS-5. Bachelor's degree + some experience.
Note: Actual salary includes locality pay (15-40%+ depending on location).
Job Description
Summary
This part-time role supports the Mental Health Department at a VA healthcare facility in Maine by handling administrative tasks like organizing records, coordinating appointments for veterans, and preparing reports from data.
It involves communicating with patients and families, resolving issues, and ensuring programs run smoothly.
A good fit would be someone with clerical experience who is organized, detail-oriented, and comfortable working with sensitive information in a healthcare setting.
Key Requirements
- One year of specialized experience equivalent to GS-5 level in administrative or clerical support, such as maintaining records and preparing reports
- Proficiency in data collection, compilation, analysis, and creating visual representations for program support
- Strong verbal and written communication skills, including handling interactions with diverse individuals and resolving conflicts
- Ability to use software for typing, compiling documents, and ensuring accuracy in grammar, spelling, and formatting
- Experience coordinating appointments, tracking participants, and following up on program activities
- Willingness to work part-time (20 hours/week) and live within commuting distance of the duty location in Maine
- Sedentary work with occasional light physical tasks; no special physical demands required
Full Job Description
Will serve as the Program Assistant to the Mental Health Department, for VA Maine Healthcare Systems. The purpose of the work is to provide administrative/clerical support to Mental Health programs.
Specialized EXPERIENCE GS-6: Applicants must have one (1) year of specialized experience which equipped you with the knowledge, skill, and abilities to perform the duties of the position, and that is typically in or related to the work of this position.
To be creditable, this experience must have been equivalent to at least the GS-5 grade level in the Federal Service.
Examples of qualifying specialized experience include: to maintain and organize all administrative records, process data collection and coordination activities, and prepare detailed reports for the Mental Health Department.
Coordinate appointments, track veterans, provide information to families, and ensure proper follow-up for no-show appointments within the Mental Health programs.
Collect, compile, analyze data, create visual representations, and prepare reports to support Mental Health program goals and guidelines.
Communicates effectively both verbally and in writing with individuals from a variety of backgrounds. Handles conflict and problems in dealing with customers, constructively and appropriately.
Resolves problems associated with data analyses and clerical work, communicating findings and recommendations clearly and effectively to ensure compliance with program guidelines and facilitate administrative policy reviews.
Utilizes software to type and compile a variety of documents into final form ensuring correct grammar, spelling, punctuation, format and style for correspondence and a various reports.
Physical Demands :The work is sedentary. Typically, the employee sits comfortably to do the work.
However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; or driving an automobile, etc.
No special physical demands are required to perform the work.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience. Major Duties:
***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Plans, develops, maintains, and reviews program data collection methodologies, records, techniques prepares corrective action plans and makes appropriate recommendations for improvements in data collection/maintenance and work flow processes.
Searches, gathers, collects, retrieve extracts, compiles, and/or displays reporting of statistical data. Assists staff in establishing reporting objectives timely reviews, and completion compliance.
Performs work related to the acquisition and/or development of program information and resource materials/personnel to support the policy development and/or technical activities programs.
Completes special projects in support of the policy development and/or technical/program activities of the organization.
Assembles and summarizes data, background information, and other materials from publications and other sources. Performs other related duties as assigned.
Work Schedule: Monday - Friday 9:00am - 1:00pm , This is a part-time position (20 hours/week).
The salary listed represents full-time employment and will be pro-rated based on the actual number of hours worked each pay-period.
Likewise, benefits and time-off accrual will also be prorated and based on your part-time work schedule.
Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not Approved Telework: Not Approved
Check your resume before applying to catch common mistakes