Program Support Assistant - RRTP

Full Job Description

This Program Support Assistant position is in the Mental Health Service Line at the VA Maine Healthcare System, located at the Augusta, ME location.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/31/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: collecting, compiling and tracking data and information; processing documents and reports; establishing, updating and maintaining office files and records; performing automation duties using such software applications such as word processing, spreadsheet, electronic mail, desktop publishing, calendar, database and/or graphics; and providing information and customer service.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Work Environment: The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, or libraries.

The work area is adequately lit, heated, and ventilated. Major Duties:

Major duties include, but are not limited to: Data Collection & Tracking Support: Plans, develops, maintains, and reviews program, data collection methodologies, records, techniques.

Prepares corrective action plans and makes appropriate recommendations for improvements in data collection/maintenance and workflow processes.

Searches, gathers, collects, retrieve extracts, compiles, and/or displays reporting of statistical data. Assists staff in establishing reporting objectives, timely reviews, and completion compliance.

Program Resources Services and Support: Performs work related to the acquisition and/or development of program information and resource materials/personnel to support the policy development and/or technical activities programs.

Completes special projects in support of the policy development and/or technical/program activities of the organization.

Assembles and summarizes data, background information, and other materials from publications and other sources. Performing other duties as assigned.

Work Schedule: Monday-Friday, 9:00am - 1:00pm Compressed/Flexible: Not Available. Telework: Not Available. Virtual: This is not a virtual position.

Position Description/PD#: Program Support Assistant - RRTP/PD030310 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Notifications: This position is in Competitive Service.

This position is covered by locality-based comparability pay. Veterans' preference does not apply for internal or other current permanent Federal agency employees.

Interchange Agreements with Other Merit System: Employees who occupy medical or medical-related positions and were appointed under 38 U.S.C. 4701

or

[formerly 38 U.S.C. 4104

and

] must be serving in a full-time position without time limit and have served continuously for at least one year in this other merit system to be eligible to convert to the Title 5 System.

Some exceptions to this rule may apply if you have previously acquired tenure under a Title 5 appointment.

Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action).

The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted).

In some cases, more than one SF-50 may be required to show a higher grade previously held. This position is not a Bargaining Unit position.

Time-in-Grade Restriction: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.

The grade may have been in any occupation but must have been held in the Federal service. Selectee may be required to work at any VA Maine Healthcare System campus, as needed.

May be required to attend conference at other facilities or other VA sites on occasion. The incumbent may be required to travel to other VA campuses and CBOC's.

Incomplete applications will not be considered.