Program Specialist

Full Job Description

The incumbent functions as the Program Specialist for Education Service and Academic Affiliations aligned under Education Service.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/13/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below: Preferred Experience: The incumbent demonstrates skills in the performance of administrative functions, proficient in micro soft office, intermediate excel, managing finance, supply procurement and maintenance, quality and productivity planning, office operations, general administration and technology support to education and training programming.

Has knowledge of managing personnel/human resource duties.

SPECIALIZED EXPERIENCE: You must have one year of specialized experience equivalent to at least the next lower grade level GS-07 in the normal line of progression for the occupation in the organization.

Specialized experience includes: Preparing statistical reports and verifying accuracy of data; Coordinating administrative activities; collecting and analyzing data from various sources; Recording Minutes; Preparing documents, edit, bookmark documents; ensure on time, accurate and completed document submission.

OR, EDUCATION: Education: Applicants may substitute education for the required experience.

To qualify based on education for this grade level you must have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B.

or J.D., if related OR; Combination: Applicants may also combine education and experience to qualify at this level.

You must have a combination of specialized experience and education beyond one full year of graduate level education.

You will be rated on the following Competencies for this position: Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is mostly sedentary and requires a substantial amount of interaction with a personal computer.

The Incumbent walks to and from meeting, performs space, supplies, and equipment inventories, and frequently carries papers and books weighing less than ten pounds.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

Serves as the Program Specialist for Education Service and Academic Affiliations aligned under Education Service and supervised by the Associate Chief of Staff (ACOS)- Education/Chief of Education/Designated Education Officer (DEO).

Performs and monitors administrative requirements, responsibilities, and duties pertinent to the effective and efficient operation for the service.

Develop, modify, analyze, and evaluate the procedures whereby residents, HPTs and the residency program are administered by the Education Office; Helps ensure that respective policies and standing operating procedures (both local and national) are current and keeps abreast and advises the ACOS/Chief-E of program and policy updates and assists to incorporate these into local policies and standing operating procedures.

Budget and finance duties. Correspondence Management. Serves as a purchase card holder for the education service. Completes fiscal and quarterly certification reports.

Proficient in financial and budget management. Uses information management and analysis software, including spreadsheets, online portals, other data, graphics, presentations, and flowcharting software.

Enacts process changes by implementing SOPs, developing and administering training programs, and advising on department regulations.

Troubleshoots individual problems, analyzes systems issues, to develop and present solutions for program and system efficiency.

Serves as the Program Automatic Data Processing Applications Coordinator (ADPAC). Monitor and validate computer access for the users in their service to include regular review of user access.

Provide training to service/functional area users including initial/basic computer user training.

Perform basic troubleshooting to eliminate basic computer errors and to document specific computer symptoms for faster Help Desk resolution.

Coordinates with IT on issues pertaining to procedural difficulties and computer options that could facilitate and improve patient care. Provide support in the IT procurement process.

Attends monthly ADPAC meetings. Ensures the effective operation of the Resident/Trainee Program. Responsible for the on-boarding process of all trainees.

Serves as the Talent Management System Administrator alternate in the absence of the TMS Administrator. Provides assistance with the virtual library.

Provides oversight of Human Resource (personnel) and time and attendance activities. Work Schedule: Monday-Friday 8:00AM to 4:30 PM Telework: Not Available Virtual: This is not a virtual position.

Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Not required