Program Specialist

Full Job Description

The Program Specialist is a non-management position located in the Health Administration Service (HAS) service line.

It is directly aligned under the Associate Medical Administrative Officer (Deputy Chief, HAS) whose responsibility will be to represent HAS on all administrative matters associated with Controlled Correspondence, Human Resources, Equipment Inventory, and Contracting matters.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/21/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: Prepares and/or assists in the initiation or revision of administrative policies in the professional services; Provides ongoing training and assistance to new and incumbent personnel regarding office policies and procedures; Develops and coordinates internal review systems to assure that administrative activities are in compliance with agency and accrediting and regulatory requirements.

OR, Education: Applicants may substitute education for the required experience.

To qualify based on education for this grade level you must possess a master's or equivalent graduate degree or at least 2 full years of progressively higher-level graduate education leading to such a degree.

This education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with your application materials.

Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level.

You must have an combination of specialized experience and graduate level education as described above. NOTE: Transcripts must be submitted with your application materials.

Education cannot be credited without documentation.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

Major duties include, but are not limited to: Responsible for investigating facts and matters related to inquiries by patients, Congressional, Senatorial, and other official offices, making determinations and recommendations for resolution of issues and complaints.

Monitors and tracks the controlled correspondence received. Ensures that assignments are submitted timely based on suspense date. Assists with the administration of the space and equipment programs.

Assists on administrative and workload projections withing the various Health Administration Service programs.

Prepares and/or assists in the initiation or revision of administrative policies in the professional services.

Assists with employee awards, training, and performing necessary related human resources management issues.

Provides ongoing training and assistance to new and incumbent personnel regarding office policies and procedures.

Assures all personnel have been instructed in and follow operational and safety requirements. Work Schedule: Monday - Friday, 7:30am - 4:00pm. Work Schedule is subject to change based on agency need.

Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position.

Position Description/PD#: Program Specialist/PD50288A