Program Manager I-60020288

Full Job Description

The Department of Administration's Division of Enterprise Applications' SC Enterprise Information System (SCEIS) team is seeking a Program Manager I to join our team.

We are in growth mode, and it is an exciting time to be a contributing member of SCEIS!

SCEIS is the backbone of our business processes and ultimately empowers decision makers to improve government for the citizens.

If you enjoy working at the intersection of people, process, and technology, and motivated by a fast paced, multi-tasked and transforming environment, then this position could be for you!

You will serve as a functional resource for the enterprise enhancement and primary support on the Logistics Team of SCEIS, and as such implement and maintain related functionality in SAP and other software products focusing on evaluating, configuration, and maintenance of SCEIS software to manage the State's Procurement and Financial System.

This critical role is ideal for a critical thinker and skilled analytical professional who excels at cross-functional collaboration with a deep understanding of Enterprise Resource (ERP) systems.

Come join the journey to deliver modern and sustainable enterprise applications and operations and positively affect SC Government systems! This position is onsite in Columbia, SC.

Responsibilities of the Program Manager I:

System Configuration: Identify new or modified requirements including forms, reports, interfaces, conversions, and enhancements through blueprinting or agency approved requests to fulfill business needs.

Collaborate with other functional teams to assure the integration and consideration of processes related to other functional areas.

Work closely with consultants tasked to support configuration and development efforts.

Change Management/Testing: Identify new or modified requirements for system updates based on system performance and/or agency notification.

Follow established procedures, create supporting functional team documentation for each phase of the change/release management process.

Develop scripts and perform testing related to the change/release management process.

Participate in relevant change/release management meeting and work closely with the Change and Release Management Team to ensure close collaboration and adherence to standards.

Functional Support: Act as a functional team resource for the Logistics Team to provide operational support to SCEIS state agencies for the resolution of tickets/incidents presented to the SCEIS help desk through agency notification.

Simulate or recreate user problems to resolve operating difficulties and identify problems.

Assist with identifying and resolving problems for end users in day-to-day functions related to Logistics modules. Prepare and update all relevant documentation related to functional processes/support.

Cross-Training: Participate in cross-training activities with other Logistics Team members rotating through designated module/functional processes to assure that all functional processes have back-ups.

Participate in the activities of primary functional processes, as well as the process area(s) of successful cross- training.

Prepare and administer a check list of tasks that a team member must achieve during cross training to have a successful transfer of knowledge.

Training: Provide support and assistance to the SCEIS Training Team in the planning and coordination activities needed to conduct instructor-led training courses or other medium as required.

Serve as the Logistics training facilitator as required.

Update Logistics reference and training material, including PowerPoint, uPerform, and supplemental documents, to accommodate new or modified functionality.

When required, provide relevant Logistics assessment and training directly to agency users.

Communicate new processes or changes in the SCEIS system to users through User Group and SCEIS Communications.

Preform other duties as required to keep SCEIS applications operational and functional.

Requirements

• A bachelor's degree in business administration, information systems, computer science or related field and relevant experience; or equivalent work experience specific to implementing an ERP system and or relevant experience in governmental procurement.

Additional Requirements:

• Must have strong analytical and organizational skills.
• Must be able to work with and coordinate the efforts of a diverse group of professionals.
• Must have SAP experience or experience in implementing an Enterprise Resource (ERP) system.
• Candidate must possess excellent customer service skills and approach to dealing with people at all levels by providing pleasant, professional and courteous interaction.
• Ability and willingness to learn and to maintain a high level of knowledge of SAP and related modules is essential.
• Ability to communicate verbally and in writing and to present in front of a large and small audiences.
• Must be able to work with a diverse group of professionals in any levels of an agency.
• Position may require overnight travel.
• Position may require employee to work evenings and weekends.
• Position may be required to report to work during emergency situations.
• Must have the ability to work in a team environment toward a common goal.

Applicants indicating college credit or degree(s) on the application will be required to bring a copy of college transcript to the interview. A copy of the transcript may also be uploaded as an attachment to the application, if required by the hiring department or if desired by the applicant. Please note that some areas of the Department may require an official, certified copy of the transcript prior to hiring or within a specific timeframe required by that area, after hiring. Failure to produce an official, certified transcript may result in not being hired or termination.

Qualifications

Prefer an understanding of SC Consolidated Procurement Code and Regulations and the procurement and/or inventory processes.

Additional Information

The Department of Administration is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment.

Please complete the state application to include all current and previous work history and education.

A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The South Carolina Department of Administration offers an exceptional benefits package for full time (FTE) employees:

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.