Program Manager

Full Job Description

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S.

Border Patrol, San Diego Sector, Mission Readiness Operations, located in Chula Vista, CA.

Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Developing and delivering briefings, project papers, status reports, staff reports and correspondence to managers to foster understanding and acceptance of findings and recommendations.

Overseeing allocations, commitments, obligations, and expenditures and providing oversight and guidance to field managers on their budget.

Making decisions on work problems presented by subordinate supervisors or team leads and directing the resolution, implementation, and coordination of correction actions.

Tracking budget execution to ensure expenditures are made within the required timeframes and according to planned budgets.

Setting priorities and schedules for completion and assigning work to direct reports. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

Please see the "Required Documents" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 03/16/2026.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.

If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S.

Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity.

During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.

For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP.

Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years.

If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S.

Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S.

government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S.

government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment.

Current and former federal employees may be required to serve or complete a probationary period. Major Duties:

Relocation Authorized Position: Due to the current funding hiatus, all relocations will be placed on hold at the time of selection.

As soon as the hiatus ends and funding becomes available, you will be contacted by the CBP Hiring Center to coordinate an enter on duty (EOD) date and complete the necessary relocation forms.

Relocation expenses have been authorized for this position. See the Relocation Expenses Reimbursed section of this announcement and U.S. Border Patrol Paid Moves for additional details.

In addition, a VRP verification process has been established.

Please be informed that within 90 days after your report date, you will be requested to provide valid documentation confirming that you have established a residence closer to the new duty location.

Further information on this process will be provided to you during the selection process. As a Program Manager (Director), you will develop overall operational plans, objectives, and strategies.

You will also ensure the integration of these areas are with current strategic plans to ensure that they support the mission of CBP and USBP core processes within the Sector.

This position starts at a salary of $143,677.00 (GS-14, Step 1) to $186,785.00 (GS-14, Step 10).

Typical duties of this assignment include: Supporting policy, hiring plans and position management, federal benefit awards programs, leave administration, payroll, overtime management, timekeeping, performance plan management, workers' compensation.

Directing the implementation, review, and monitoring aspects of subordinate program areas; Reviewing the results of oversight activities and determining the significance and severity of problems and issues, as well as which ones to bring to the national process owners; Leading and directing the resolution, implementation, and coordination of corrective actions.

Overseeing the Table of Organization for the sector and providing data to upper command staff regarding personnel strength, differences between the required personnel levels and the current on-board levels, as well as forecasting the necessary personnel levels for both law enforcement and mission readiness operations support.

Overseeing the workers' compensation department to ensure timely submission and compensation of injury claims.

Enforcing the benefits under the Federal Compensation Act and ensuring that employees are in receipt of appropriate entitlements.