PROGRAM IMPLEMENTATION MANAGER, HEALTH SERVICES

Full Job Description

Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing.

For additional information regarding DHS please visit www.dhs.lacounty.gov.

THE MISSION:
To advance the health of our patients and our communities by providing extraordinary care.

MANAGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP):
This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations.

DEFINITION:
Manages a major section in the planning, development, coordination, implementation, and administration of departmental strategic health care program initiatives and projects.

Requirements

Oversight and coordination of operations with various divisions of Department of Health Services including Health Information Management, Radiology, Laboratory and pharmacy.

Provides supervision and direction of non professional staff in the completion of tasks contract monitoring, invoice validation, privacy office and approval and other administrative functions.

Conducts program planning and development and establishes goals and objectives for program, including defining quality standards and developing work plans for meeting program deliverables.

Plans, organizes and directs the work of administrative staff.

Manages the development, administration, monitoring and evaluation of all contractual agreements for program including the preparation of guidelines, standards, and work plans to ensure compliance with contractual requirements.

Manages the development, administration and coordination of the project budget and recommends the allocation of project funds.

Manages and assures completion of program reporting requirements, including implementation of progress reports, expenditure reports, quality assessment, and utilization monitoring.

Responsible for the development of performance measures and the design and implementation of monitoring systems, quality assurance and project evaluation activities, including measurement of patient outcomes, cost effectiveness and health system impact.

Manages the development of program policies and procedures and ensures system-wide training, implementation and monitoring.

Manages the development, design and implementation of evaluation activities to monitor program outcomes, compliance, cost effectiveness and system impact. Oversees the analysis of program data and development of program reports including findings, conclusions and recommendations.

Serves as a liaison to funding agencies and directs and coordinates responses to inquiries, mandates, audits and requests for information.

Represents the Department on programmatic service issues before municipal, state, federal and private agencies and other stakeholders. Identifies and resolves technical and programmatic issues involving stakeholders.

Oversees the preparation of Board letters and reports and other correspondence and documents on issues related to program.

Advises executive and senior managers on critical issues related to program implementation and progress and provides recommendations to solve problems.

Performs special assignments and projects as directed.

Qualifications

SELECTION REQUIREMENTS:
Four (4) years of progressively responsible experience in a staff* capacity analyzing, evaluating, coordinating and making recommendations for a variety of healthcare programs for a large integrated healthcare delivery system, one (1) year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health**, Assistant Hospital Administrator IV*** or higher.

License:
A valid California Class "C" Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Physical Class II – Light:
Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved.

DESIRABLE QUALIFICATIONS

Master's degree from an accredited**** institution in Business, Public Health, Public Health Administration or a closely related field of study.

Additional Information Special Requirement Information:*Staff capacity in the County of Los Angeles is defined as: Assisting management by performing research and making recommendations on use of personnel, allocation of funds, workload and workload fluctuations, and programs and procedures for accomplishing departmental objectives.**Experience at the level of Senior Staff Analyst is defined as supervises a team of analysts providing technical and consultative service to management in major health service areas.***Experience at the level of Assistant Hospital Administrator IV is defined as assists in the administration of a large County hospital, by managing and coordinating the supporting services for patient care programs of a major area of the hospital.Note: In order to receive credit for any college course work, or any type of college degree, such as a Master's degree, or higher, you must include a legible photocopy of the official transcripts or degree from the accredited institution which shows the area of specialization, at the time of filing or within 15 calendar days of filing online.

EXAMINATION CONTENT: This examination will consist of an evaluation of education and experience based upon application information and desirable qualifications, weighted at 100%.Candidates must achieve a passing score of 70% or above in order to be placed on the eligible register.ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly.

The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation.NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS.

SPECIAL INFORMATION: Appointees may be required to work any shift including evenings, nights, weekends and holidays.FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer.

Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment.

The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s).

If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

AVAILABLE SHIFT:Any VACANCY INFORMATION: The current vacancy is located within the Department of Health Services - Health Services Administration.

APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED.

Apply online by clicking on the "Apply" tab for this posting. You can also track the status of your application using this website. All information is subject to verification.

We may reject your application at any time during the examination and hiring process, including after appointment has been made.

Falsification of any information may result in disqualification or rescission of appointment.

Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you met the requirements.

Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. This examination will remain open until the needs of the service are met.

Application filing may be suspended at any time with or without advance notice. Fill out your application completely.

The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS.

Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job.

For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned.

If your application is incomplete, it will be rejected.NOTE: If you are unable to attach required documents, you must e-mail the documents to the exam analyst, within 15 calendar days of filing online.

Please include the exam number and the exam title.Notification Letters and other correspondences will be sent electronically to the email address provided on the application.

It is important that applicants provide a valid email address.

Please add hhocking@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail.Applicants have the ability to opt out of emails from Los Angeles County.

If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County.

Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.

SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes.

Federal law requires that all employed persons have a Social Security Number.COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

Los Angeles County public libraries have reopened with limited access hours and may require prior reservation to use their computers.

Refer to their website for more information: https://lacountylibrary.org/reopening.

NO SHARING USER ID AND PASSWORD:All applicants must file their applications online using their own user ID and password.

Using a family member or friend's user ID and password may erase a candidate's original application record.

ADA COORDINATOR PHONE:(323) 914-7111CALIFORNIA RELAY SERVICES PHONE:(800) 735-2922DEPARTMENT CONTACT:Hilary Hocking, Exam Analysthhocking@dhs.lacounty.gov