Internal Only: Eligibility Coordinator II / 61070493
State of South Carolina
FreshPosted Feb 19
Recent Listing
Posted: February 6, 2026 (14 days ago)
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Program Coordinator I
State of South Carolina
State Treasurer's Office
Location
South Carolina, 29210
Salary
$45,300 - $77,000
per year
Type
Closes
March 6, 2026
Job Description
Summary
This job involves helping people find and claim lost money or property through the state's Unclaimed Property Program, answering questions by phone or in person, reviewing documents to ensure claims are valid, and handling paperwork like mail and scanning.
It's a customer service role in a busy office where you'll research claims and work with the public to return what's rightfully theirs.
A good fit would be someone detail-focused, good at communicating, and comfortable with research and multitasking in a team setting.
Key Requirements
- Bachelor's degree and relevant experience, or equivalent combination
- Strong critical thinking and in-depth research skills
- Excellent written and verbal communication for public interaction
- Proficiency in Microsoft Office and ability to learn proprietary systems
- Ability to multitask, prioritize tasks, and navigate multiple online systems
- Experience reviewing legal documents in financial services (preferred)
- Physical ability to lift up to 25 lbs and perform office tasks like filing
Full Job Description
The State Treasurer’s Office is seeking an inquisitive and detail-oriented claims analyst in the Unclaimed Property Program (UPP) that is passionate about our mission of returning unclaimed property to its rightful owners. Provides expertise in the area of claims and customer service.- Assists customers by phone, in person and virtually with information about the UPP. Performs searches for individuals and businesses searching for unclaimed property, and provides assistance regarding the claim process, including explaining documentation requirements.
- Reviews and approves general claims for payment within department guidelines. Performs in-depth research to ensure payment is made to the rightful property owner. Reviews and confirms validity of documents submitted by claimants to ensure appropriate payment of funds.
- Opens and preps daily incoming mail, accurately scans claim documentation into the system, and appropriately routes other mail to others as appropriate.
Requirements
Agency Minimum Qualifications:
Bachelor's degree and relevant experience.
*Candidates must specifically meet the Agency Minimum Requirements or an equivalent combination of education and experience to be considered for this position.
Additional Requirements: The State Treasurer's Office promotes a culture that is a fast-paced environment that supports high performance, exceptional work product, accountability and collaboration.
Position requires critical thinking, research skills, detailed documentation and the ability to effectively communicate with the general public including representatives of companies that remit unclaimed property.
Excellent written and verbal skills are required. Ability to plan and organize work activities and prioritize task completion according to established schedules and goals.
Ability to multi-task and simultaneously navigate multiple on-line computer systems. Proficient in Microsoft Office products and adaptable to learning other proprietary computer systems.
Ability to establish and maintain effective working relationships.
May require occasional in-state travel and very limited overnight travel. Must be able to safely lift and carry files, books and reports weighing up to 25 lbs. Must be able to sit, stand, and walk for intermittent periods of time. Must be able to reach, bend, and twist at the waist to perform filing, deskwork and operate general office equipment.Qualifications
Preferred Requirements:Experience in reviewing legal documents in a financial services or related capacity is preferred.
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