Product Line Owner | .NET & Vendor Applications

Full Job Description

Product Line Owner | .NET and Vendor Applications

(IT Policy and Planning Senior Specialist)

Full Time | Permanent

Salary Range: $97,356 - $130,992 Annually

This is a telework/hybrid position. The candidate of choice may work from anywhere within the state of Washington with a reliable internet connection. Travel may be required.

The Washington State Department of Corrections Information Technology team is seeking a highly motivated and collaborative Product Line Owner (IT Policy and Planning Senior Specialist) to help drive the future of our technology services.

This role plays a critical part in shaping how IT solutions are planned, prioritized, and delivered across the agency, ensuring technology investments align with DOC’s strategic priorities and business needs.

As a Product Line Owner, you will report to the IT Product Line Manager and take ownership of the Product Line Backlog, translating agency priorities into actionable work for delivery teams.

You will work closely with the PLM to ensure the right initiatives are prioritized at the right time, balancing business value, technical feasibility, and legislative or policy-driven requirements.

In this role, you will collaborate with developers, vendors, testers, business analysts, and DOC business partners to guide the delivery of .NET and vendor-supported applications.

Through two to three agile sprints planned into the future, you will help ensure enhancements, new features, and system improvements are delivered efficiently, securely, and with the end user in mind.

Throughout the agile lifecycle, you will provide professional consultation on system enhancements and technical solutions, ensuring that analysis, design, development, testing, and implementation activities are aligned with DOC’s mission-critical needs.

You will also work with internal and external stakeholders to identify, evaluate, and prioritize technology solutions that support DOC’s strategic objectives and legislative requirements.

This role is ideal for a proactive, customer-focused IT leader who enjoys solving complex problems, guiding cross-functional teams, and delivering technology that makes a real impact.

If you are an experienced IT professional who thrives in an agile, collaborative environment, we encourage you to apply.

A completed application packet will include:

Requirements

We are looking for teammates who share our vision of public service, committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community.

As an IT Policy and Planning Senior Specialist, some of your duties will include:

• Working with the PLM to manage and schedule .NET development work from the Business Collaboration Committee (BCC), IT Governance Board (ITGB), and IT Operations which could look like:
  1. Participating with other IT specialists in root cause analysis
  2. Partnering with the PLM on the prioritized needs of the business as it relates to .NET and vendor applications
  3. Engaging with business areas at least monthly to review progress and results, communicate planned future sprints, and affirm priorities
  4. Facilitating the prioritization of user stories to inform selection of new and future tools
  5. Utilizing the BCC and/or ITGB outputs to set the scope for .NET and vendor application releases
• Communicating effectively with DOC system users, technical staff, contractors, and vendors including:
  1. Providing customers information in ‘plain talk’ narratives for system updates involving enhancements to .NET and vendor applications.
  2. Supporting the Business Analysts (BA) in development and creation of System Help Articles that provide users with clear step by step navigation instructions.
  3. Acting as a point of contact between stakeholders (organizational, customer and industry) and the agile team regarding development feedback and direction
  4. Communicating status updates and monthly summaries that address customer needs, release features, registry data, upcoming work informed by agency and business needs.
  5. Developing and maintaining a strong, reliable working relationship with stakeholders
• Other tasks as assigned

Qualifications

What we need (required qualifications):

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OR

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What will make your application stand out (preferred qualifications):

Additional Information

Vision: Working together for safer communities.

Mission: Improving public safety by positively changing lives.

Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

IMPORTANT NOTES:

• This recruitment may be utilized to fill more than one position.

Please include a minimum of three (3) professional references with your application.

A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies.

If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.**Please note: Phone number AND email address are required for all professional references.

• A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.

We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws.

A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.

• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.

Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire.

When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.

Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application.

You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.

DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9.

The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form.

https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents

• DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.

Telework Details

This position may be allocated for telework.

Work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time.

Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite.

Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process.

Some offices will have a “drop in” area available, however, a dedicated workspace within a DOC facility will not be provided.

What We Offer:

As an employee of the Department of Corrections, your work-life integration is a priority.

Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation.

Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Remote/telework/flexible schedules (depending on position)
• Up to 25 paid vacations days a year
• 8 hours of paid sick leave per month
• 12 paid holidays a year
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!

PERS: State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email mackenzie.conley@doc1.wa.gov or call us at 509-630-9160. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.