Probation Services Technician

Full Job Description

The United States Probation Office, Northern District of Iowa, is accepting applications for a United States Probation/Pretrial Services Technician in Sioux City, Iowa.

More than one position may be hired from this posting. The position(s) will not exceed 40 hours per week and may only be set on a parttime basis, depending on district need at the time.

These positions are contingent upon funding and the needs of the office, and are not to exceed one year and one day.

MINIMUM QUALIFICATIONS: (Qualifications must be met at the time of application and may be reassessed throughout incumbent tenure) A citizen of the United States or be eligible to work in the United States; A high school graduate or equivalent; Candidates must have two years of general experience, defined as progressively responsible clerical, office, or other work that indicates the possession of, or the ability to acquire, the particular knowledge and skills needed to perform the duties of the position (educational substitutions below).

PREFERRED QUALIFICATIONS: Completion of bachelor's degree from an accredited college or university in a field of academic study.

Previous state or federal judicial or community corrections experience is highly desired. Working knowledge of Excel, Word, and Apple products.

A thorough knowledge of spelling, punctuation, and proper grammar usage. Excellent time management skills, accuracy, attention to detail, and ability to handle multiple tasks simultaneously.

Ability to organize work in fast paced, high-volume office.

EDUCATIONAL SUBSTITUTIONS: Education above the high school level may be substituted for required general experience on the basis of one academic year (30 semester or 45 quarter hours) equals one year of general experience.

Major Duties:

The incumbent(s) will assist and support U.S. Probation/Pretrial Officers (USPO's) and or support/administrative staff in the performance of their duties.

May greet visitors and clients in person or on the telephone, answering routine questions, responding to and processing over-the-counter inquiries, and directing visitors and callers to the appropriate person or department.

Receive, prioritize, process, and route incoming materials via inter-agency communication and/or incoming and outgoing mail.

With direction from a United States Probation Officer (USPO) or support staff, sets up case files and/or folders; prepares reports, orders, and other documents essential to all probation units (pretrial, presentence, and supervision).

Prepares spreadsheets, letters, memoranda, recurring reports, and forms in accordance with policy and procedure. Composes routine correspondence for officers.

Scan and upload file documents as necessary. Perform data entry related to case related activity and sentencing information and/or may assist with compiling various statistical reports.

Ensures quality of data entry. Assists in conducting criminal record checks through local or national law enforcement databases.

May assist USPO's in preparing presentence reports, to include gathering information pertaining to prior records and personal/family data.

May assist USPO's in compiling, analyzing, and evaluating information gathered during the case planning process general case related inquiries, and non-compliance reports.

May assist administrative staff in various projects, basic processing functions, record management, data accuracy, and regulation compliance.

Under the direction of a USPO, may contact clients through office visits and telephone.

May investigate employment/sources of income, lifestyle and associates to help verify, assess risk, and compliance factors.

Communicates with other organizations and persons concerning offenders/defendants' behaviors and conditions of supervision.

Assists USPOs in verifying treatment compliance, including taking urine specimens. Performs other duties as assigned.