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Pharmacy Operations Manager - ML
State of Washington
Dept. of Corrections
Location
Washington, 98504
Salary
$111,324 - $123,816
per year
Type
Full-Time
More Healthcare & Medical jobs →Closes
March 2, 2026
Job Description
Summary
This job involves overseeing the central pharmacy and statewide health records for Washington's prison system, ensuring medications are delivered on time to inmates and that health documentation meets legal and quality standards.
It includes managing a large volume of prescriptions, auditing compliance, and updating policies to support safe healthcare in corrections.
A good fit would be someone with strong leadership in pharmacy or healthcare operations, experience in regulatory compliance, and a commitment to public safety in a government setting.
Key Requirements
- Experience managing pharmacy operations, including handling high-volume prescriptions (nearly 500,000 annually) and $30 million in medications
- Knowledge of regulatory requirements, industry standards, state/federal laws, and protected health information standards
- Oversight of statewide health records systems, ensuring accurate documentation and quality control
- Skills in auditing policy compliance, analyzing trends, identifying gaps, and developing corrective action strategies
- Ability to review, update, and interpret health services policies for clarity and operational feasibility
- Strong leadership and coordination skills for pharmacy and health records quality initiatives
- Understanding of correctional healthcare, including impacts on patient safety, behavior, and reentry
Full Job Description
Pharmacy Operations Manager
Maple Lane Corrections Center
Centralia, WA.
Annual salary: $111,324.00-$123,816.00
Monthly salary: $9,276.00-$10,318.00
Schedule: 8:00am-4:30pm (0800-1630) Monday-Friday (Sat/Sun off)
The Department of Corrections is seeking a highly motivated and qualified Pharmacy Operations Manager for the Maple Lane Corrections Center located in Centralia, WA.
The Health Services Division is responsible for ensuring that individuals incarcerated in the Washington State Department of Corrections have consistent access to constitutionally mandated basic healthcare.
Health Services is responsible to ensure that services provided meet regulatory requirements, industry standards, all applicable state and federal laws, and Department specific policies and procedures.
DOC health care is provided through a complex statewide prison health system that encompasses a broad spectrum of health care services, to include full screening, infection control, chronic and acute medical management, pharmacy, emergency, specialty, mental health and dental care.
Health Services must ensure complete, appropriate health documentation to include health records and electronic data that accurately track individual patient health and DOC health service provision.
This position manages the DOC Central Pharmacy and Statewide Health Records Office and oversees Health Services documentation quality.
The mission of the Department of Corrections is to 'improve public safety by positively changing lives’. For additional information visit our website at doc.wa.gov
- A detailed resume
- A cover letter
Application assessment will be ongoing; the hiring authority reserves the right to offer the position at any time during the recruitment process. It’s the applicant's advantage to apply as early as possible. This recruitment could be used to fill multiple permanent or non-permanent positions.
Requirements
This position manages the central pharmacy, ensuring the timely provision of nearly 500,000 prescriptions, and the oversight of 30 million dollars’ worth of medications processed through the pharmacy annually.
This positions oversees the Statewide Health Records system, ensuring department adherence to regulatory requirements, clinically appropriate documentation expectations, and adherence to protected health information standards.
This positions coordinates pharmacy and statewide health records quality objectives and initiatives, audits policy and regulatory compliance, assist with the development of effective corrective action strategies, analyze statewide trends, reports outcomes, identifies gaps, and propose solutions.
This position regularly reviews, updates, and interprets policies applicable to Health Services to ensure that goals and requirements are clear, consistent, and operationally achievable.
This position contributes to the agency’s mission to improve public safety by overseeing a timely and accurate provision of prescribed medications, the quality of patient health records system, and auditing facility compliance with health services pharmacy policies and procedures, which directly impacts the safety of each patient, impacts patient behavior in prison, and enhances the potential for successful reentry upon release.
The primary responsibilities, assigned work duties and tasks of the position are as follows:
Manage Central Pharmacy Operations:
Utilized advanced management skills to develop strategic plans to ensure legal and optimum use of DOC resources to include physical, financial, and personnel to enhance their cost effective, timely, accurate provision of therapeutic prescription services and health records management to patients statewide.
Develop staffing service delivery plans that align with the mission and vision of DOC.
Assist Director of Pharmacy and Pharmacist Supervisors in monitoring clinical performance measures and objectives for quality implications and present findings, concerns, and opportunities for improvement.
Coordination of operations with the Director of Pharmacy. Work with contractors providing services to the Central Pharmacy.
Review and ensure accuracy of data matrices presented from the Central Pharmacy in consultation with the Director of Pharmacy.
Budget, planning, development, and management:
- Contribute to the health services division strategic direction, strategic goals, performance measures, budget priorities, policy development, legislation development and implementation, and major organizational change initiatives.
Personnel administrative/managerial responsibilities:
Develop, maintain, and update personnel position descriptions.
Specifically identify essential functions and ensure staff clearly understand the functions and expectations of their respective positions.
Complete performance evaluations and develop strategic goals to maintain a high rate of completed evaluations within the central pharmacy and central health records office.
Manage policy and regulatory compliance for Pharmacy Operations:
- Monitor and ensure compliance to Pharmaceutical Management and Health Records Management policies.
- Monitor Department of Health (DOH) survey results and citations assessed specifically to Pharmacy Operations.
- Perform root cause analysis to identify local, systemic, policy, resource, and performance gaps and communication to senior health services leadership related to Pharmacy Operations.
- Monitor corrective action development and follow up on continuity of process improvements.
Provide Statewide Subject Matter expertise on Pharmacy and Health Records policies:
- Represent Health Services on other assigned committees, tasks, projects, and presentations.
- Remain current on community health systems and quality service provision standards and ensure DOC system operates within appropriate parameters.
Manage the Statewide DOC Health Records System:
Supervise Headquarters Health Records staff.
Update position descriptions, develop PDP goals and expectations, measure performance, monitor attendance, approve leave, meet regularly with assigned staff for supervisory conferences, mentor professional growth, provide training, address any work-related issues and take corrective action in accordance with agency policy.
Qualifications
Required Qualifications:
- Five (5) years of supervisory management experience in an acute or ambulatory health care system
- Extensive experience in leadership and administering health care services in a diverse organizational unit that includes outpatient, inpatient, dental care, optometry, mental health, physical therapy and several professional disciplines.
AND
Analysis – Uses data and information in a clear and rationale thought process to access and understand issues, evaluate options, form accurate conclusions, and make decisions.
Identifies key facts, understands the nature and relationship between data and elements, recognizes underlying principles or patterns in an array of data, determine if additional data should be collected.
Uses judgement and critical thinking in the absence of clear guidelines to draw conclusions about further actions.
Observation and Inspection – Critically observes and inspects people, conditions, and the environment to detect problems.
Acutely aware of critical details, alert and attentive when performing other work, understands normal conditions and constantly compares the status to the norm to identify subtle changes and incremental deviation, makes informed judgement about when a change in status must occur and determines appropriate action.
Uses insight to identify contributing and mediating factors. Understands that documentation and other forms of communication causes others to understand and take appropriate action.
Decisiveness – Makes timely decisions without sacrificing quality even under ambiguous circumstances or when data is limited.
Recognizes when a decision must be made and moves forward, delegates decision making authority, appropriately advocates for important patient care objectives, and finds common ground and solutions among diverse interests.
Desired Qualifications:
- Masters in Health Administration or Master in Business Administration/Master in Public Administration with a Health Services Administration concentration. ACHE certification, a plus.
- CA/CQI experience.
- Bachelor’s degree involving major study in health services or related field.
- Extensive prior health care administration in an adult correctional environment or similar institution.
Additional Information
Mission: The mission of DOC is to improve public safety by positively changing lives.
Our Vision: Working together for safer communities.
Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.
Our Core Values:
- Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.
- People's safety: Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all.
- Positivity in words and actions: At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.
- Supporting people's success: Corrections is committed to our community – understanding individuals, instilling hope, embracing change, and providing opportunities.
Respectful and inclusive interactions: Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety.
We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other.
IMPORTANT NOTES:
Please include a minimum of three (3) professional references with your application.
A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies.
If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.
**Please note: Phone number AND email address are required for all professional references.
- A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
- Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
- Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
- Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
- This position may be represented by a bargaining unit.
We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws.
A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.
Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire.
When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.
- Requires respirator medical evaluation questionnaire, fit testing, training, and use of respiratory protection as required by the WA Industrial Safety & Act standards. Refer to WAC 296-842 to learn more.
- Must be able to work in spaces, climb stairs, walk long distances, and frequently lift up to 30 pounds. Under rare circumstances this position may be required to lift or carry up to 50 pounds and push up to 100 pounds.
- Candidates who are offered a job with the Department of Corrections must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
- DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.
Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application.
You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.
DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9.
The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form.
https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents
We are committed to hiring individuals who possess core diversity competencies:
Foster a positive attitude and openness toward the ever changing social and cultural makeup of the workplace.
- Work effectively with people of different perspectives, abilities, disabilities, races, religions, ages, lifestyle preferences and social, ethnic and cultural backgrounds.
- Respectfully acknowledge people's differences and recognize these differences as important and valuable.
- Promote inclusiveness.
- Be culturally sensitive and appropriate.
- Respect and value diverse backgrounds and traditions.
What We Offer:
As an employee of the Department of Corrections, your work-life integration is a priority.
Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation.
Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:
- Up to 25 paid vacations days a year
- 8 hours of paid sick leave per month
- 12 paid holidays a year
- Generous retirement plan
- Flex Spending Accounts
- Dependent Care Assistance
- Deferred Compensation and so much more!
Many DOC jobs are covered by the Public Safety Employees' Retirement System (PSERS).
If someone moves from a Public Employees Retirement System (PERS) eligible position to a PSERS eligible position, they actually retire under two different systems/plans.
For more information, please contact the Department of Retirement System at: 1-800-547-6657.
DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.
For questions about this recruitment, or to request reasonable accommodation in the application process, please email lindsey.martinez@doc1.wa.gov or call at (425) 760-4485.
For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.
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