Parking Meter Field Supervisor

Full Job Description

MOS Codes: None

Requirements

Qualifications

Leads, prioritizes, assigns, reviews, audits, and participates in the day-to-day operations of parking meter services.?Involves:? Establishing work priorities and monitoring work progress.

Inspect damaged, malfunctioning, or vandalized meters, report damage to the appropriate authorities, and repair damage.?Schedule and/or perform preventative maintenance and repair of meters, sensors, and gateways, as well as any other equipment used in the Parking Meter Division.

Oversee and participate in the daily, weekly, and monthly audits as well as the collection of meter revenues, establish collection routes, reconcile daily receipts, ensure all revenue is properly delivered for preparation of accounting and deposit, and prepare daily and periodic reports.?

Maintain an inventory of parts for meter maintenance and repairs, and ensure the cleanliness of work areas.

Plan, organize, and perform a variety of technical tasks related to the operations of parking meters.

Involves: Inspect, troubleshoot, investigate, and perform corrective maintenance and repairs of parking meters and equipment down to device level, to include removing and replacing mechanisms, electronic elements, installing operating configurations, changing batteries, and testing modem connectivity, uploading firmware, public key, and assigned URLs.

Test and calibrate mechanisms. Complete work orders and assist related departments with permits and citizens’ questions.

Respond to inquiries and complaints from public officials, other departments, or the general public.?

Involves:?Providing accurate information to inquiries, and responding to complaints, including complaints from individuals who may be irate. Assists customers in performing parking meter transactions.

Maintain accurate records and prepare periodic internal or external reports.

Supervising and coordinating the daily work of parking meter personnel.

Involves:?Assigning, scheduling, and monitoring work.?Advise the operations manager promptly of situations or issues that have or could lead to deviation from expected results and recommend appropriate solutions or options.

Provide for training and development.?Counsel, motivate, and maintain harmony. Identify and resolve staff differences, conflicts, and deficiencies.?

Enforce personnel rules and regulations and work behavior standards firmly and impartially.?Promote and follow the observation of safe work practices.

Additional Information

To view complete job specification, click here.

Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received.

Note: Applicants with a foreign degree or diploma must have all documents translated and evaluated by an agency of the National Association of Credential Evaluation Services (NACES) prior to submitting them to the Human Resources Department. Please visit www.naces.org/members for more information.

Important Note: The required Supplemental Questions and answers are considered an examination component and will generate a score.

Applicants are being tested on a conditional basis pending a review of minimum qualifications. Applications will be reviewed for applicants who pass the Supplemental Questions exam.

Per CSC Rules & Regulations, after review of the minimum qualifications for applicants that pass the Supplemental Questions exam, a passing score, combined with applicable seniority points and veteran points, will be used to create a list of candidates.

A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete.

To qualify for this position, the required education, experience, knowledge, and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position.

Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.