Outreach and Marketing Specialist

Full Job Description

This position is located in the Small Business Administration, Office of Field Operations in San Antonio, TX.

The incumbent provides oversight of SBA program grantees and Resource Partners to include compliance reviews, site visits, and other monitoring activities, and the work involves extensive planning and knowledge, and decision making on the full spectrum of complexities found in OMS support functions.

GS-12: One year of specialized experience, equivalent to the GS-11 grade level in the Federal service, obtained in either the private or public sector: (1) developing marketing strategy for programs and services for growth and development of a customer base; and (2) developing and delivering outreach, training, presentations and education on a variety of business management, financial management or lending topics related to small business; and (3) building and managing collaborative alliances and partnerships with a variety of business development partners.

These qualifications must clearly be referenced in your resume.

Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions.

It is available for your review on OPM's Qualifications web site: General Business and Industry Series 1101b Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g.

Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

TIME-IN-GRADE: If you are a current career or career-conditional federal employee applying for promotion under Merit Promotion you must have completed a minimum of 52 weeks in positions at the next level lower than the position being filled All qualification requirements must be met by 11:59 pm (Eastern Time) on 03/05/2026.

Major Duties:

As an Outreach & Marketing Specialist, GS-1101-12, you will be responsible for: Building and maintaining a local network of collaborative partnerships: economic development practitioners in Federal, state, regional and local government, chambers of commerce, business and trade associations, financial institutions, educational institutions and civic/community organizations.

Representing the SBA at a variety of public functions through outreach/presentations/trainings in order to educate the small business,lender and contracting community about SBA programs and services, and other small business-relevant topics.

Participating in or leading projects to accomplish outreach events and will be expected to collaborate with others on the team and other resources to ensure that the projects are successful.

Advising and training on SBA programs.