Operations Coordinator

Full Job Description

Office of Chief Counsel, IRS, seeks enthusiastic individuals to serve taxpayers fairly and with integrity by providing correct and impartial interpretation of the internal revenue laws and the highest quality legal advice and representation for the IRS.

Please click "Learn more about this agency" to find out more about Chief Counsel's various offices, to view some of the workplace attributes that Chief Counsel's workforce rates most favorably, and to hear from employees themselves.

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job.

You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.

See "Required Documents" for a list of document requirements for all employment authorities.

Career Transition Assistance Program Current Chief Counsel Employee In order to qualify, you must meet the education and/or experience requirements detailed below by the closing date of this announcement.

Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

To qualify for this position of Operations Coordinator you must meet the qualification requirements listed below by the closing of this announcement: For GS-09: Specialized Experience: Your resume must detail at least one year of specialized experience which includes: Providing and coordinating a variety of complex legal support and administrative duties, using database systems and file management, and providing technical advice and guidance to a team of support staff.

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-07).

OR Education Substitution: You may substitute education for specialized experience as follows: Master's or equivalent graduate degree, or 2 full years of progressively higher level graduate education leading to such a degree, which demonstrates the knowledge, skills and abilities necessary to do the work of the position such as a business or management degree.

OR Combination of Education and Experience: You may qualify by a combination of experience and education: Options for qualifying based on a combination are identified in the online questions.

NOTE: If qualifying based on education, your transcripts will be required as part of your application package.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

You will receive credit for all qualifying experience, including volunteer experience. One year of experience refers to full-time work; part-time work is considered on a prorated basis.

To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

Time in Grade Requirement for GS-09: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07).

Major Duties:

What does a Operations Coordinator do?

As an Operations Coordinator, you will provide and coordinate a variety of complex legal support functions and administrative duties, as well as provide technical advice and guidance to a team of support staff located in assigned Post of Duty (POD).

The Operations Coordinator will serve as a leader to the team that provides administrative and clerical assistance to the first and second line managers, attorneys, and paralegals within the cluster.

Each POD serves a mix of different legal divisions, each with its particular case processing needs, rules and other specialized considerations.

Additional duties include, but are not limited to the following: As an Operations Coordinator, you will: Serve as the focal point for coordinating and administratively handling more complex or unique calls and/or correspondence concerning the legal support work provided to the different functional areas.

Monitor the work of the legal assistants in the office to serve, as needed, as a back-up so that information is being properly inputted into office related systems and that reports are correctly and timely generated and distributed.

Provide training to new employees in accordance with established administrative procedures and practices.

Analyzes new directives, guidelines, and procedural changes received from business unit headquarters and courts.

Provides administrative oversight and accountability for the accuracy of data and records that are inputted in the automated systems. This is not an all-inclusive list.

This vacancy announcement is to fill one vacancy in the Denver, CO office, and one vacancy in either the Newark, NJ or Buffalo, NY office.