Office Services Coordinator

Full Job Description

Make a Difference in Your CommunityThe Department of Revenue for St. Louis County Government is seeking an Office Services Coordinator to join their Collector of Revenue team.

This position is responsible for office support and coordination for the Revenue team, for day-to-day operations as well as project support.

This position is responsible to perform duties associated with quality control and ensure the work accuracy of a defined unit.

• Competitive Average Salary: Typical starting salary range is between $20.00 - $24.00 hourly, based on your qualifications.
• Comprehensive Benefits: Enjoy a robust benefits package and generous Paid Time Off (PTO). Learn more about St. Louis County benefits: Competitive Benefits - St. Louis County Website
• Public Service Loan Forgiveness: We participate in this program to support your financial future. Learn more about the program: Public Service Loan Forgiveness | Federal Student Aid

Requirements

Essential Function Examples

• Maintain an organized office environment, manage office supplies/inventory, and handle mail and shipping.
• Assist with opening and processing of mail for the Collector of Revenue’s office.
• Process daily adjustment and waiver requests regarding Personal Property and Real Estate Tax inquiries.
• Provide guidance, direction and training, and review work for accuracy.
• Prepare documents and support department with clerical tasks, including coordinating office equipment maintenance, liaising with vendors (e.g., janitorial, security), and submitting tickets for facility repairs.
• Act as the point of contact, answering emails, reaching out to taxpayers, and assisting staff.
• Analyze individual problems and take appropriate action to provide resolutions.
• Interpret, explain, and apply County Department standards, policies and procedures.

Marginal Function Examples

• Respond to complex or unusual questions from the general public in person, by telephone, or by mail in matters as mandated by individual County Department concerns in order to ensure compliance with policies and procedures.
• May have independent assignments not associated with other's work.
• Perform other duties as required or assigned.

Qualifications

• Equivalent to four years of professional work experience in a general office environment

• The work rules for the Department of Revenue require all employees, whether they reside in St. Louis County or elsewhere, to remain current in the payment of their personal and real property taxes

• Preference may be given to applicants with the following work experience:
  • Public sector
  • Effective communication skills across work groups and departments

Additional Information