Office Automation Assistant

Full Job Description

About the Position: This position is located at Keesler Air Force Base, Mississippi.

Who May Apply: US Citizens In order to qualify, you must meet the education or experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience which includes utilizing office automation to generate reports; receiving telephone calls or greeting visitors; and preparing correspondence, such as letters, emails, memorandums, etc.

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).

OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.

To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60.

Add the two percentages.

You will be evaluated on the basis of your level of competency in the following areas: Customer Service Flexibility Integrity/Honesty Interpersonal Skills Reading Comprehension Self-Management Teamwork Major Duties:

• Review incoming and outgoing correspondence, materials, publications, regulations, and directives.
• Prepare a wide variety of recurring and nonrecurring correspondence, reports, and other documents.
• Use a variety of automated systems to perform various clerical duties.
• Assist in developing training aids for use by office members and providing them with hands-on-training.
• Compose nontechnical correspondence, such as instructions on office procedures, requests for information, and letters of acknowledgment or notification.
• Proofread correspondence and documents for correct grammar, spelling, capitalization, punctuation, and format.
• Receive telephone calls and greet visitors.
• Perform simple troubleshooting of system and/or software problems encountered by co-workers.