Department Computer Support Specialist 2 - Sheriff's Office
Pierce County
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Posted: February 11, 2026 (10 days ago)
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Office Assistant 3: Olympia/Hybrid
State of Washington
Employment Security Department
Location
Washington, 98504
Salary
$41,004 - $54,504
per year
Type
Closes
February 19, 2026
Job Description
Summary
This job involves handling administrative tasks like organizing employer correspondence, processing forms for family leave and care programs, and entering data accurately to support Washington state's worker benefits.
It's a hybrid role based in Olympia, mostly remote but with occasional office visits.
A good fit would be someone detail-oriented, reliable, and passionate about public service who enjoys teamwork and staying organized in a fast-paced environment.
Key Requirements
- Perform complex clerical tasks including organizing, logging, and processing high volumes of employer correspondence via fax, mail, or email
- Review and process forms for Paid Family and Medical Leave and WA Cares programs with precision
- Compose and send basic professional correspondence to employers and agents
- Monitor incoming faxes and mail, route documents appropriately, and handle returned mail
- Ensure accurate and complete data entry in multiple applications
- Attend required trainings, team meetings, and complete special projects
- Demonstrate strong communication, adaptability, reliability, and a service-oriented mindset
Full Job Description
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This position is a Hybrid position that will primarily telework but may be required to report to the office in Olympia weekly.
The ideal candidate for the Office Assistant 3 in our Employer Services Unit is motivated by public service and understands the importance of safeguarding programs that support Washington workers and employers.
They take pride in contributing to the integrity of the Paid Family and Medical Leave and WA Cares trust funds, recognizing that accurate, timely administrative work directly supports the economic stability and peace of mind these programs provide.
They bring a sense of purpose to their daily responsibilities and value being part of a team that ensures benefits remain accessible and reliable for Washingtonians.
This candidate excels in complex clerical work and thrives in a detail-driven environment.
They are skilled at organizing and processing high volumes of employer correspondence, maintaining accurate databases, and preparing clear, professional communications.
They are comfortable navigating multiple applications, ensuring data is complete and correct, and handling a variety of forms with precision.
Their ability to monitor incoming documents, route information appropriately, and manage both routine and specialized tasks makes them a dependable resource for the Employer Services Unit.
They are also a strong team contributor who communicates effectively and adapts well to evolving priorities.
The ideal candidate participates fully in trainings, meetings, and collaborative activities, approaching each with a willingness to learn and support shared goals.
They take initiative on special projects, maintain professionalism in all interactions, and consistently demonstrate reliability, organization, and sound judgment.
Above all, they bring a steady, service-oriented mindset that strengthens the Strategic Response Team and the broader Insurance Services Division.
Requirements
Perform a variety of complex clerical projects and assignments. Tasks include:
- Discover, organize, prepare, and log statuses on a variety of employer fax/mailed/emailed correspondence for further processing by Employer Services staff
- Review and process a variety of Paid Family and Medical Leave and WA Cares programs’ forms.
- Compose and send basic correspondence regarding a variety of Paid Family and Medical Leave and WA Cares programs’ forms (such as Power of Attorney or out of state conditional waivers) to employers, and employer agents
Provide Administrative Support. Tasks include:
- Monitor faxes and mail for documents and route to the appropriate staff or take necessary action
- Ensure quality data entry in multiple applications by ensuring all data fields are completed
- Process correspondence and email documents; address returned mail and remailing requests
Attend all required trainings, meetings and other scheduled activities. Tasks include:
- Attend required trainings, team meetings, huddles, and all-staff meetings
- Complete special projects and assignments
Qualifications
- 3 years equivalent education and/or experience as noted below in the required experience
- High school diploma or equivalent AND 2 years of clerical experience
Required equity competencies:
- The ability to take action to learn and grow
- The ability to take action to meet the needs of others
The required experience includes:
- Document Review & Compliance: Skill in reviewing documents for compliance and accuracy
- Correspondence & Form Development: Ability to compose correspondence and develop forms
- File System Management: Skill in managing electronic and manual file systems
- Adaptability & Versatility: Ability to perform various tasks as needed
- Problem Resolution & Communication: Ability to resolve issues and provide accurate information
- Advanced Word Processing & Software Utilization: Skill in performing complex word processing tasks and using various software
Special Requirements/Conditions of Employment:
- Must be able to pass an Unemployment Insurance (UI) and Paid Family Medical and Leave (PFML) claim and fraud check.
Please submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers etc. are edited out of your materials for privacy.
Additionally, we ask that you not include photographs or external links within your documents.
Any documents uploaded through this platform will be securely transmitted electronically to support application review.
Please submit your Cover Letter and Resume with your Online Application through the "Add Attachments" field.
A resume will not substitute for the "work experience" section of the application or vice versa.
Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete.
Additional Information
Ouragency's mission and valuesdrive every decision that we make, determine how we interact with others, and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship.
We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities.
Through support, value, and trust, our employees are empowered to grow and develop into their best self.
Opportunity for All
We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity.
Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.
The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.
If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact Caleb Baldwin or at 253-306-2999 or the Talent Acquisition Team, prior to the position closing.
If you are having technical difficulties creating, accessing, or completing your application, please contact careershelp@des.wa.gov or (360) 664-1960 or toll free (877) 664-1960, Washington Relay 711.
This recruitment may be used to fill additional agency-wide positions in accordance with Article 4 of the WFSE Collective Bargaining Agreement.
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