Network Engineer, Journey (I-Net)

Full Job Description

This role is responsible for engineering, maintaining, and enhancing the County’s fiber optic and enterprise network infrastructure to ensure secure, reliable, and high-performing connectivity for mission-critical public services.

KCIT uses the power of technology to digitally transform King County. Building vibrant communities through digital equity and social justice, KCIT offers innovative solutions that engage, empower, and serve our residents, businesses, communities and interested stakeholders. As the first-place recipient of the 15th annual National Association of Counties (NACo) Digital Counties Survey, KCIT is recognized for its vision, strategy, innovation, and collaboration. KCIT has a focus of delivering smart technology solutions that support customers, building stronger communities through innovation.

KCIT is providing the building blocks for many of the region's most critical services. As the business solutions partner, we collaborate with the 18 County departments to develop products and services that better serve the needs of our customers and our community. To learn more about KCIT, please visit: http://kingcounty.gov/depts/it.aspx

Requirements

Acts as a Network Engineer supporting KCIT’s Institutional Network (I-Net), with responsibility for engineering, operations, and lifecycle management of the County’s fiber optic infrastructure and connected enterprise network systems.

• Engineer, configure, deploy, and maintain fiber optic transport systems, including optical networking platforms and related infrastructure.
• Support and maintain enterprise routing and switching environments supporting approximately 300 connected public facilities.
• Monitor network performance and availability using enterprise monitoring tools; proactively identify, troubleshoot, and resolve incidents affecting I-Net services.
• Plan and implement network upgrades, patches, and technology refresh efforts to ensure reliability, scalability, and security of the I-Net infrastructure.
• Troubleshoot complex Layer 1–3 network issues, including fiber transport, optical circuits, routing, switching, and VLAN configurations.
• Coordinate with service providers, vendors, and internal KCIT teams to resolve outages, implement new services, and support network expansion projects.
• Support provisioning of new sites and services, including circuit turn-ups, equipment installation, configuration, and validation testing.
• Maintain accurate network documentation, diagrams, standard operating procedures, and asset records.
• Participate in change management processes, including testing, validation, and post-implementation review of network changes.
• Ensure compliance with County IT policies, security standards, and industry best practices.
• Perform other duties as assigned in support of I-Net operations and strategic initiatives.
  

Qualifications

• Three years or more experience in an IT role, performing the administration and maintenance of enterprise network systems according to established industry best practices with the customers in mind.
• Three years or more experience implementing enterprise networks including wide area and local area network technologies.
• Two or more years’ current experience in configuration management of Cisco routers, Cisco switches, and security tools and appliances.
• One year or more experience in reading and interpreting architectural designs, technical specifications and other technical documents.
• One year or more experience in current engineering and monitoring tools.
• Excellent written and verbal communication skills, including technical articulation and documentation.
• Ability to effectively engage in and sustain relationships with people from diverse cultures and socio-economic backgrounds.
• Real ID required (Passport, Enhanced DL or Enhanced State ID)

Desirable Qualifications

• Five years or more experience in an IT role, performing the administration and maintenance of enterprise network systems according to established industry best practices with the customers in mind.
• Three years or more years' current experience in configuration management of Cisco routers, Cisco switches, and security tools and appliances.

Other Qualifications

• Valid Real ID required (Passport, Enhanced WA State Driver's License or Enhanced WA State ID).
• Successful completion of a Criminal Justice Information System (CJIS) background check including fingerprinting.
• Lift and carry up to 50 pounds with reasonable accommodations.
• Participation in an After-Hours Support Rotation (required).

Additional Information

Special Requirement

This position requires a REAL ID–compliant identification. The employee must perform duties at Federal Government facilities that require REAL ID for access.

Hybrid Work

The work associated with this position will be performed through a combination of onsite work and telecommuting. Employees will have access to shared workspaces at various King County facilities.

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

King County has a robust collection of tools and resources to support when working remotely.

Classification

IT Production Engineer - 741501

Union

This position is represented by Protec17: Information Technology

Work Schedule

The normal work week for this position is Monday through Friday, 8:00 a.m. to 5:00 p.m. Alternative work schedules may be considered. This position is FLSA Exempt and is not eligible for overtime pay.

**This position participates in an After-Hours Support Rotation

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our"True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce.

To reach this goal we are committed to workforce equity.

Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards.

We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.