MWR Recreation Lodging Manager (RV Park)

Full Job Description

This position is assigned to the Single Sailor Recreation Division; Morale, Welfare and Recreation (MWR) Department; Commander, Navy Installations Command (CNIC).

The primary purpose of this position is to oversee and supervise the recreational vehicle (RV) park operation which may include two or more related activities such as picnic grounds, retail/food store operation, lock and leave storage, laundry/shower facility, RV wash station and vehicle storage areas.

Knowledge of the principles, techniques and methods or procedures used in organizing, planning, administering and conducting a wide variety of recreation activities.

Knowledge of the scope of recreational activities and their suitability for individuals, groups, ages and interests Knowledge of current trends in recreation.

Knowledge of marketing and promotion techniques that motivate and encourage program participation. Knowledge of CNIC's EEO policy and procedures.

Skill in the use of Microsoft Office Programs (e.g., Word, Excel, Power Point, Outlook). Ability to develop and effectively deliver presentations and/or training.

Ability to influence others in obtaining cooperation and assistance. Ability to perform the full range of supervisory duties. Ability to communicate effectively both orally and in writing.

Major Duties:

Supervision duties include but are not limited to: Directs work to be accomplished by staff. Assigns work based on priorities, difficulty and requirements of assignments, and staff capabilities.

Conducts annual performance reviews of staff. Participates in section staffing decisions. Ensures staff receives proper training to fulfill requirements of their positions.

Addresses potential disciplinary and/or performance issues timely and takes appropriate, corrective action(s) as necessary.

Supports CNIC's Equal Employment Opportunity (EEO) policy; fosters a work environment free of discrimination, harassment, and/or reprisal; ensures all subordinate staff understands and adhere to the policy; and ensures treatment of all staff is fair and equitable.

Supervises federal civil service employees at the NF-01/GS-1/2/3, NF-02/GS-4, NF-03/GS-5/6/7, whether full-time, part-time, intermittent, or temporary; assigned military employees; non-Federal workers; volunteers; interns; or others.

Program Management duties include but are not limited to: Plans, promotes and implements well-rounded community recreation programs utilizing numerous facilities within the entire Fleet and Family Readiness (FFR) Department in accordance with CNIC approved program standards.

Coordinates leisure skills development activities and classes.

Develops, organizes, publicizes, implements, evaluates recurring and nonrecurring activities (e.g., classes, trips, outings, tournaments, outreach opportunities, special events, skills development, etc.).

Develops, manages, maintains, plans, executes business plans, and administers diverse community recreation programs. Recommends program changes and additions based on seasonal changes and patron input.

Evaluates recreational needs and on-going programs by reviewing and analyzing participation, patron satisfaction, comment carts, interest surveys, focus groups, advisory boards, command liaisons and personal contacts with individuals and groups to determine specific needs.

Compiles results to determine if new programs should be offered, expanded, curtailed or eliminated.

Carries out programs and activities in accordance with supervisory instructions and guidelines by encouraging patrons to participate, keeping order and ensuring their safety.

Directs the recruitment and utilization of volunteers for various MWR activities and programs.

Maintains a current, active list of volunteer rosters and overseas utilization of correct documentation for volunteer usage. Maintains current liaisons with tenant and host command representatives.

Coordinates and executes other recreation programs as assigned.

Marketing duties include but are not limited to: Develops working partnerships with both on base and off base organizations (e.g., clubs, special interest groups, Fleet and Family Support Center (FFSC), MWR Community Recreation, etc.).

Researches and provides information and referral on a variety of recreational opportunities for individuals/families on and off the base.

Plans, coordinates, publicizes, markets and executes programs and events within the community recreation program by utilizing all available resources.

Promotes MWR facilities and events through staff and student indoctrination and other large group functions and gatherings.

Works directly with Marketing to provide quarterly and monthly calendars, electronic media updates, and special event programs and to develop tools and promotional items for the community recreation programs.

Administration duties include but are not limited to: Provides administrative duties and support through after-action reports, data collection and database administration.

Monitors Program Standards to ensure standards are met or exceeded. Assists with writing standard operating procedures.

Ensures recreation facilities and activities associated with the community recreation program meet established fire, safety, security and sanitation guidelines.

Resolves customer complaints and solicits feedback to improve the quality of services rendered.

Maintains telephone, email and personal contacts with command representatives, industry professionals, equipment representatives, special interest groups, local community, area clubs and civic organizations.

Prepares and justifies annual and quarterly operating budgets for community recreation programs. Tracks and monitors accounts for Credit Card purchases.

Maintains up-to-date records and proper documentation.

Provides leadership recommendations on the purchase of equipment and supplies needed to support the community recreation program, based on planned activities.

Initiates and submits procurement requests for all supplies, equipment, furniture and facility upgrades related to the community recreation program.

Assumes accountability for all equipment used for the community recreation programs.